Songs greyed out in phone?

chkw13 · Dec 29, 2011, 08:11 PM

So I just switched to a Macbook from a PC and I synced by iPhone to the itunes on here for the first time. I authorized this computer and I synced all songs.
However, around 200 of my 1000 songs are showing up like

.

They all play on my iTunes, but after I sync, some of the songs are greyed out and haven't been synced, though the song information seems to have.
Anyone know the problem?

Senex · Dec 29, 2011, 08:18 PM

Quote:

Originally Posted by chkw13

So I just switched to a Macbook from a PC and I synced by iPhone to the itunes on here for the first time. I authorized this computer and I synced all songs.
However, around 200 of my 1000 songs are showing up like Image .

They all play on my iTunes, but after I sync, some of the songs are greyed out and haven't been synced, though the song information seems to have.
Anyone know the problem?

I've read about people having this problem, although I've never run into it myself. Some folks had success with killing all open apps and re-syncing (which I'm assuming you've done), others with rebooting the phone, and yet others with buying a free app from the App Store and then re-syncing.

::shrug::

----------

If you get it figured out though, I'm interested in knowing what ends up working.

borisiii · Dec 29, 2011, 08:20 PM

I had this when I synced my phone using iTunes wifi sync and I closed my laptop halfway through. Connecting it by USB and manually clicking sync solved it.

chkw13 · Dec 29, 2011, 08:26 PM

Quote:

Originally Posted by borisiii

I had this when I synced my phone using iTunes wifi sync and I closed my laptop halfway through. Connecting it by USB and manually clicking sync solved it.

I am doing it this way and it doesn't work

borisiii · Dec 29, 2011, 08:39 PM

Sorry, not sure what to suggest then. I guess you could try a backup and restore.

antman2295 · Dec 29, 2011, 10:54 PM

Had the same issue, all I had to do is re sync the music and the problem was solved.

SumoHamster · Dec 29, 2011, 10:59 PM

I recently had this issue after I moved from an IP4 to IP4S. My iCloud sync half finished restoring my stuff then it was time to go home from work, so I finished everything with an iTunes sync. I think it got confused at some point. The only way I fixed it was by backing up and restoring.

rosemary1 · Dec 29, 2011, 11:35 PM

Your songs just haven't completely synced to your phone. The "image" of the songs it's supposed to have has synced, but the actual MP3s have not. Repeat regular syncs until it gets them all; there should be no need to do a full restore.

BeccaK · Feb 3, 2013, 08:50 PM

Try right clicking on your device under the Devices tab on the iTunes sidebar and clicking on "Transfer Purchases." That worked for me!

micsteel · Feb 5, 2013, 10:06 PM

All my songs were greyed out on my iphone5, played on mac but just stayed on pause on iPhone. Tried a few things which didn't work and finally read to close all open apps on iphone and then sync again. Worked in a jiffy.

1080p · Feb 5, 2013, 10:25 PM

Are you using iTunes Match at all? This behavior is exhibited when using Match without cellular downloads enabled.

AFDoc · Feb 6, 2013, 04:07 AM

All I did when I had greyed out songs was manually downloaded them onto the phone. Store-> more->purchased->click and download.

BeeJee · Feb 6, 2013, 08:10 PM

They weren't synced all the way or you removed the phone without ejecting it properly and/or the files became corrupt

Dec 29, 2011, 08:11 PM	#1
chkw13 macrumors newbie Join Date: Dec 2011	Songs greyed out in phone? So I just switched to a Macbook from a PC and I synced by iPhone to the itunes on here for the first time. I authorized this computer and I synced all songs. However, around 200 of my 1000 songs are showing up like . They all play on my iTunes, but after I sync, some of the songs are greyed out and haven't been synced, though the song information seems to have. Anyone know the problem?
	0

Dec 29, 2011, 11:35 PM	#8
rosemary1 macrumors regular Join Date: Aug 2011	Your songs just haven't completely synced to your phone. The "image" of the songs it's supposed to have has synced, but the actual MP3s have not. Repeat regular syncs until it gets them all; there should be no need to do a full restore. __________________ 4 GB iPod Nano 2G Green \| 160GB iPod Classic Black 2011 11" MacBook Air 128GB/4GB \| 64GB iPhone 4S White 32 GB Wi-Fi iPad (3rd Gen) White
	1

Feb 3, 2013, 08:50 PM	#9
BeccaK macrumors newbie Join Date: Feb 2013	Transfer All Purchases Try right clicking on your device under the Devices tab on the iTunes sidebar and clicking on "Transfer Purchases." That worked for me!
	0

Feb 5, 2013, 10:06 PM	#10
micsteel macrumors newbie Join Date: Feb 2013	Greyed Out Songs Fixed All my songs were greyed out on my iphone5, played on mac but just stayed on pause on iPhone. Tried a few things which didn't work and finally read to close all open apps on iphone and then sync again. Worked in a jiffy.
	0

Feb 5, 2013, 10:25 PM	#11
1080p macrumors 65816 Join Date: Mar 2010 Location: Planet Earth	Are you using iTunes Match at all? This behavior is exhibited when using Match without cellular downloads enabled. __________________ 21.5" iMac (2011) \| Hackintosh HTPC with Intel C2Q 8400, Nvidia 7900GS \| Synology NAS \| iPhone 5 White 32GB (AT&T)
	0

Dec 29, 2011, 08:20 PM	#3
borisiii macrumors 6502 Join Date: Jul 2010	I had this when I synced my phone using iTunes wifi sync and I closed my laptop halfway through. Connecting it by USB and manually clicking sync solved it.
	0

Dec 29, 2011, 08:39 PM	#5
borisiii macrumors 6502 Join Date: Jul 2010	Sorry, not sure what to suggest then. I guess you could try a backup and restore.
	0

Dec 29, 2011, 10:54 PM	#6
antman2295 macrumors 6502 Join Date: Nov 2010	Had the same issue, all I had to do is re sync the music and the problem was solved.
	0

Dec 29, 2011, 10:59 PM	#7
SumoHamster macrumors Demi-God Join Date: Sep 2004 Location: Omaha	I recently had this issue after I moved from an IP4 to IP4S. My iCloud sync half finished restoring my stuff then it was time to go home from work, so I finished everything with an iTunes sync. I think it got confused at some point. The only way I fixed it was by backing up and restoring.
	0

Feb 6, 2013, 04:07 AM	#12
AFDoc macrumors 65816 Join Date: Jun 2012 Location: Colorado Springs USA for now	All I did when I had greyed out songs was manually downloaded them onto the phone. Store-> more->purchased->click and download.
	0

Feb 6, 2013, 08:10 PM	#13
BeeJee macrumors regular Join Date: Nov 2011	They weren't synced all the way or you removed the phone without ejecting it properly and/or the files became corrupt
	0

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
thread	Thread Starter	Forum	Replies	Last Post
songs greyed out	yyc engineer	iOS 5 and earlier	6	Feb 3, 2013 08:53 PM
iTunes Match - Waiting + Greyed Out	NitrousFlare	iCloud and Apple services	6	Mar 31, 2012 02:08 PM
Songs greyed out - don't want to sync anything	mikeytwice	iPhone Tips, Help and Troubleshooting	0	Jan 30, 2010 09:35 AM
Readability statistics greyed out in Word 2008, on Mac OS X 10.5.6	MarioOfQuebec	Mac Applications and Mac App Store	0	Feb 9, 2009 09:35 AM
Why is "Submit CD Track Names" greyed out in iTunes 5? And how does one activate it?	TheMac19	Mac Applications and Mac App Store	4	Sep 14, 2005 08:46 AM