iTunes 11 not playing movies

TofSanity · Dec 21, 2012, 11:31 AM

I upgraded to iTunes 11 and since the upgrade I get the following message:

"This movie requires QuickTime, which is not supported by this version of iTunes."

This only happens with iTunes purchased movies. It happens on all even the ones bought prior to the upgrade. I tried the 32Bit version of iTunes and it just froze. any suggestions? thanks T

TofSanity · Apr 6, 2013, 10:03 AM

Anyone?

mic j · Apr 6, 2013, 10:40 AM

Have you made sure you have updated to the latest version of Quicktime? What version are you running? Mac or Windows? Does the error code just say "Quicktime" or does it specify a minimum Quicktime version number? Have you tried Googling your error message?

TofSanity · Apr 6, 2013, 04:30 PM

Quote:

Originally Posted by mic j

Have you made sure you have updated to the latest version of Quicktime? What version are you running? Mac or Windows? Does the error code just say "Quicktime" or does it specify a minimum Quicktime version number? Have you tried Googling your error message?

I am running the latest version of OS X 10.8.3, so Quicktime should be up to date since it's built into OS X. It just says, "This movie requires QuickTime, which is not supported by this version of iTunes." I have iTunes 11.0.2. I have purchased the movies from iTunes, I just can't watch them on my rMBP. It only does this for a few, The Dark Knight Rises, 28 Days Later, Patton, Paul and a few Pixar movies. I have Googled and found people saying to change iTunes to 32bit and iTunes just freezes.

TofSanity · Apr 6, 2013, 09:15 PM

UPDATE:

I deleted any movie that wouldn't play in my iTunes library, only the library, then added back and now they work. Go figure...

Dec 21, 2012, 11:31 AM	#1
TofSanity macrumors regular Join Date: Oct 2010	iTunes 11 not playing movies I upgraded to iTunes 11 and since the upgrade I get the following message: "This movie requires QuickTime, which is not supported by this version of iTunes." This only happens with iTunes purchased movies. It happens on all even the ones bought prior to the upgrade. I tried the 32Bit version of iTunes and it just froze. any suggestions? thanks T __________________ 15" MBPr 2.6GHz i7 16GB RAM OS X 10.8.3 iPhone 5 White 32 GB iPad Mini White 32 GB
	1

Apr 6, 2013, 10:03 AM	#2
TofSanity Thread Starter macrumors regular Join Date: Oct 2010	Anyone? __________________ 15" MBPr 2.6GHz i7 16GB RAM OS X 10.8.3 iPhone 5 White 32 GB iPad Mini White 32 GB
	0

Apr 6, 2013, 10:40 AM	#3
mic j macrumors 65832 Join Date: Mar 2012	Have you made sure you have updated to the latest version of Quicktime? What version are you running? Mac or Windows? Does the error code just say "Quicktime" or does it specify a minimum Quicktime version number? Have you tried Googling your error message? __________________ 17" MacBook Pro, 2.66 GHz, 8GB RAM; AppleTV 3; iPad 2, 32GB; 2TB Time Capsule (RIP 9/12); AEBS w 1TB Seagate HDD; AE; 65" Mits DLP, Sony STR-DB1070 AVR
	0

Apr 6, 2013, 09:15 PM	#5
TofSanity Thread Starter macrumors regular Join Date: Oct 2010	UPDATE: I deleted any movie that wouldn't play in my iTunes library, only the library, then added back and now they work. Go figure... __________________ 15" MBPr 2.6GHz i7 16GB RAM OS X 10.8.3 iPhone 5 White 32 GB iPad Mini White 32 GB
	0

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