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nselbst

macrumors newbie
Original poster
Jul 6, 2013
5
0
Everytime I try to download an app from the App Store I keep getting this message:
we couldn't completer your request
there was an error in app store.
please try again later (13)

even when I try to download upgrades of purchased items or free apps.

I should mantion: there is no problem with my user and password

I wish someone can help...:confused:
 

MisterMe

macrumors G4
Jul 17, 2002
10,709
69
USA
It sounds like you are trying to access the iTunes App Store over a Wi-Fi guest network. Try 3G, 4G, or an authenticated Wi-Fi network.
 

nselbst

macrumors newbie
Original poster
Jul 6, 2013
5
0
that is not the case. any other suggestions?

that is not the case. any other suggestions?
 
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