HP C4400 printer reset issues

robob · Nov 15, 2012, 10:19 AM

I have a iMac using Mac OS X 10.6.

I reset my HP C4400 printer in the Print & Fax directory of System Preferences, because it was showing as offline and i thought this might solve the problem. When i went back to try and add the printer again it doesn`t show up anywhere. I tried uninstalling and reinstalling the latest Hp drivers and software, i also did the usual mac maintenance, but my mac still doesn`t recognize it.

Any suggestions?

Knoodles · Nov 15, 2012, 11:38 AM

Power cycle the printer.
Power cycle the Mac.
Try a different USB cable.
Try a different USB port.

JediMeister · Nov 15, 2012, 07:44 PM

Is your printer set up through USB or as a network/Wi-Fi printer? If the printer isn't recognized through USB-connection, you may either have a bad port on the Mac, need to replace the USB cable itself, or the printer has given up the ghost. If it's a network printer, do you know if its Bonjour-compatible? If not, you may need to add it by IP address. You can usually pull the IP of the printer somewhere in the menus or by printing a configuration page.

Mac OS X supports Internet Printing Protocol (IPP), Line Printer Daemon (LPD), and HP JetDirect (Socket). You can try each in succession, but make sure that OS X doesn't use the Generic PostScript Printer driver, it should be matched with the HP C4400 series. You can manually select the driver by clicking the drop-down and choosing Select Printer Software and filtering the available results. If you can't find your particular model in the list, try downloading the latest drivers from HP's website.

robob · Nov 16, 2012, 04:38 AM

Replaced the cable and all is fine now. Thanks for your help guys!

Nov 15, 2012, 10:19 AM	#1
robob macrumors newbie Join Date: Nov 2012	HP C4400 printer reset issues I have a iMac using Mac OS X 10.6. I reset my HP C4400 printer in the Print & Fax directory of System Preferences, because it was showing as offline and i thought this might solve the problem. When i went back to try and add the printer again it doesn`t show up anywhere. I tried uninstalling and reinstalling the latest Hp drivers and software, i also did the usual mac maintenance, but my mac still doesn`t recognize it. Any suggestions?
	0

Nov 16, 2012, 04:38 AM	#4
robob Thread Starter macrumors newbie Join Date: Nov 2012	Problem solved! Replaced the cable and all is fine now. Thanks for your help guys!
	0

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Nov 15, 2012, 11:38 AM	#2
Knoodles macrumors 6502 Join Date: Feb 2003 Location: The Real Googleville	Power cycle the printer. Power cycle the Mac. Try a different USB cable. Try a different USB port.
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Nov 15, 2012, 07:44 PM	#3
JediMeister macrumors 68040 Join Date: Oct 2008	Is your printer set up through USB or as a network/Wi-Fi printer? If the printer isn't recognized through USB-connection, you may either have a bad port on the Mac, need to replace the USB cable itself, or the printer has given up the ghost. If it's a network printer, do you know if its Bonjour-compatible? If not, you may need to add it by IP address. You can usually pull the IP of the printer somewhere in the menus or by printing a configuration page. Mac OS X supports Internet Printing Protocol (IPP), Line Printer Daemon (LPD), and HP JetDirect (Socket). You can try each in succession, but make sure that OS X doesn't use the Generic PostScript Printer driver, it should be matched with the HP C4400 series. You can manually select the driver by clicking the drop-down and choosing Select Printer Software and filtering the available results. If you can't find your particular model in the list, try downloading the latest drivers from HP's website.
	0


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