Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > Apple Hardware > Notebooks > MacBook Pro

Reply
 
Thread Tools Search this Thread Display Modes
Old Nov 16, 2012, 11:08 AM   #1
despak
macrumors newbie
 
Join Date: Nov 2012
New rMBP died: loose thunderbolt ports

My rMBP-15 was exactly a month old this week, when I found out that the thunderbolt ports were not working properly.

I tested the ports using both the ethernet adapter and the VGA adapter (for overhead projection).

The port closer to the Magsafe port would work occasionally, but the other thunderbolt port was not working at all - no ethernet and no video output. Took it to the Apple Store and they confirmed the problem. Since the repair would require replacing the main logic board, they graciously replaced the machine (even though it was past the 14 day return period).

My bigger concern is that on the rMBP, the thunderbolt ports are machined incorrectly, and a rather loose fit results. The adapters in the rMBP do not fit as tightly and snugly as the VGA adapter fit in the display port of my old cMBP-13 (mid-2009).

With my rMBP that failed, I was plugging in the thunderbolt ethernet adapter every day. Now, with the new replacement machine, I will try to avoid that. The fit is so loose that I am afraid this problem will happen again.
despak is offline   0 Reply With Quote
Old Nov 16, 2012, 11:09 AM   #2
WRP
macrumors 6502a
 
Join Date: Jul 2011
Location: Boston
Or you could get Applecare which your should for any laptop you move around and use it like you should be able to and not worry about such little things...
WRP is offline   0 Reply With Quote
Old Nov 16, 2012, 01:22 PM   #3
MCAsan
macrumors 68020
 
MCAsan's Avatar
 
Join Date: Jul 2012
Location: Atlanta
Agreed.
__________________
Retina MBP 11,3 2.6GHz | 16GB | 1TB
Thunderbolt Display
iPhone 5s | Silver | 64GB | AT&T
iPad Air | Silver | 128GB | WiFi only
MCAsan is offline   0 Reply With Quote
Old Nov 16, 2012, 01:32 PM   #4
thedarkhorse
macrumors 6502a
 
Join Date: Sep 2007
Location: Canada
might be an isolated issue, the thunderbolt ports on my retina seem to be pretty snug, I've used both for ethernet and firewire no issues.
thedarkhorse is offline   0 Reply With Quote
Old Nov 16, 2012, 02:20 PM   #5
sectime
Banned
 
Join Date: Jul 2007
Quote:
Originally Posted by WRP View Post
Or you could get Applecare which your should for any laptop you move around and use it like you should be able to and not worry about such little things...
A really helpful post there
Are you using Apple cables? Not sure loose fit would effect the MB connections.
sectime is offline   0 Reply With Quote
Old Nov 16, 2012, 03:19 PM   #6
despak
Thread Starter
macrumors newbie
 
Join Date: Nov 2012
Both my adapters -- ethernet and video -- are Apple products.

I had Applecare on the previous (1 month old) rMBP-15, as I do on the replacement rMBP. So, yes, that gives me some peace of mind, but I am not looking forward to my thunderbolt ports failing 2 years from now, and then facing the downtime as the logic board is replaced under Applecare.

And I just compared again with my old mid-2009 cMBP-13 (which has the older display port). The Apple-made adapters are just that much more tight and snug on the older machine.

I love the rMBP, and hope this failure is rare and bites nobody else, but a few others have also commented previously about loose thunderbolt ports:

http://forums.macrumors.com/showthread.php?t=1421043
despak is offline   0 Reply With Quote
Old Nov 16, 2012, 04:48 PM   #7
nephilim7
macrumors regular
 
Join Date: Jun 2008
all Apple products have a year of Applecare, the only difference being the 'free' version limits your use of telephone support. You can purchase the other 2 years of Applecare at any point in the first year, I don't buy it on anything until the 12th month.

Quote:
Originally Posted by WRP View Post
Or you could get Applecare which your should for any laptop you move around and use it like you should be able to and not worry about such little things...
nephilim7 is offline   0 Reply With Quote
Old Nov 16, 2012, 06:26 PM   #8
WRP
macrumors 6502a
 
Join Date: Jul 2011
Location: Boston
Quote:
Originally Posted by nephilim7 View Post
all Apple products have a year of Applecare, the only difference being the 'free' version limits your use of telephone support. You can purchase the other 2 years of Applecare at any point in the first year, I don't buy it on anything until the 12th month.
Thanks captain obvious...

My point being was it doesn't matter, you still only get it for 3 years total no matter when you buy it. I was telling the OP to get it and use their computer the way it was intended. Not using a port because you think it may be fragile on a brand new machine isn't brilliant.
WRP is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Hardware > Notebooks > MacBook Pro

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Do you use your Thunderbolt ports and if you do, for what? Hieveryone MacBook Pro 61 Jun 25, 2014 04:58 PM
Loose USB ports on early 2008 13 inch macbook... adammusic MacBook 5 Feb 6, 2014 08:09 PM
rMBP - loose Thunderbolt Plugs asdfgbg MacBook Pro 2 Aug 14, 2013 01:58 PM
New MBP Retina thunderbolt ports quite loose thesheep MacBook Pro 4 Apr 10, 2013 07:06 AM
Adding USB ports to rMBP... Thunderbolt maybe? noiseordinance MacBook Pro 2 Dec 31, 2012 05:41 PM

Forum Jump

All times are GMT -5. The time now is 02:14 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC