Can't log off without force closing mail app

Daves0024 · Feb 12, 2013, 02:54 PM

I just purchased the new iMac running Mountain Lion. Every time I try to log off, I get an error message saying the mail app will not let it log off. Then I have to force close the mail app. Does anyone know what I can do to fix this?

LPZ · Feb 12, 2013, 03:05 PM

Quote:

Originally Posted by Daves0024

I just purchased the new iMac running Mountain Lion. Every time I try to log off, I get an error message saying the mail app will not let it log off. Then I have to force close the mail app. Does anyone know what I can do to fix this?

What happens if you try to quit Mail before you attempt to log out? Is it hanging, so you need to force quit it then?

Daves0024 · Feb 12, 2013, 03:22 PM

Yes, it gives me a pop up box saying the mail app will not let it close......Then I force close it and I can log off or shut down

LPZ · Feb 12, 2013, 03:26 PM

Quote:

Originally Posted by Daves0024

Yes, it gives me a pop up box saying the mail app will not let it close......Then I force close it and I can log off or shut down

Forget about the issue of logging out. You log in. You open Mail. Can you then quit Mail without force quitting?

Daves0024 · Feb 12, 2013, 03:33 PM

no

LPZ · Feb 12, 2013, 03:49 PM

Quote:

Originally Posted by Daves0024

no

OK, so Mail is hanging.

Can you send and receive mail?

Daves0024 · Feb 12, 2013, 04:30 PM

yes, I can send mail and I am receiving mail

LPZ · Feb 13, 2013, 04:46 AM

Quote:

Originally Posted by Daves0024

yes, I can send mail and I am receiving mail

When you force quit, do you receive the option of sending a report to Apple? If you choose to do so, you may see a crash/hang report. You could post that top portion of that here. Don't use more than one post for the report.

Daves0024 · Feb 13, 2013, 08:38 AM

There is no report. The mail app force quits and then I can log off or shut down. The force quit works every time, I just didn't want to do that.

LPZ · Feb 13, 2013, 10:18 AM

Quote:

Originally Posted by Daves0024

There is no report. The mail app force quits and then I can log off or shut down. The force quit works every time, I just didn't want to do that.

Not much to go on. Have you installed any third-party Mail plug-ins? Is Mail trying to connect to a mail server and having trouble?

You might try rebuilding your inbox. While inbox is selected, choose Mailbox in the menu bar and then Rebuild. I suppose you could do the same with your Sent mail and Trash mail.

Feb 12, 2013, 02:54 PM	#1
Daves0024 macrumors newbie Join Date: Mar 2012	Can't log off without force closing mail app I just purchased the new iMac running Mountain Lion. Every time I try to log off, I get an error message saying the mail app will not let it log off. Then I have to force close the mail app. Does anyone know what I can do to fix this?
	0

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Feb 12, 2013, 03:22 PM	#3
Daves0024 Thread Starter macrumors newbie Join Date: Mar 2012	Yes, it gives me a pop up box saying the mail app will not let it close......Then I force close it and I can log off or shut down
	0

Feb 12, 2013, 03:33 PM	#5
Daves0024 Thread Starter macrumors newbie Join Date: Mar 2012	no
	0

Feb 12, 2013, 04:30 PM	#7
Daves0024 Thread Starter macrumors newbie Join Date: Mar 2012	yes, I can send mail and I am receiving mail
	0

Feb 13, 2013, 08:38 AM	#9
Daves0024 Thread Starter macrumors newbie Join Date: Mar 2012	There is no report. The mail app force quits and then I can log off or shut down. The force quit works every time, I just didn't want to do that.
	0


MacRumors Forums > Apple Systems and Services > Mac Basics and Help