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Old Nov 13, 2012, 10:12 PM   #1
jimi23
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Safe to buy mini through reseller with hdmi issues?

I found a reseller (JB-HIFI) offering 10% of mac's for one weekend only. I ordered online the new 2.3 i7 mini. Only then did I come online and read problems with HDMI. I'll be using it as a desktop computer/ media centre for 55" tv so I am worried about hdmi problems.

Now i've been asked to confirm my order and credit card details within the next few days, or cancel my order.

If I buy through a reseller, will I have to go through them for any issues with HDMI performance? Because its such an intermittent issue, im thinking that apple will be much more aware and understanding of the issue.

In short: I could easily cancel my order and buy from apple, but loose the 10% discount, or keep with the reseller at cheaper price but risk a tricky return/replacement procedure if the hdmi issues are unbearable.

Advice? Will apple accept returns from the reseller?
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Old Nov 13, 2012, 11:02 PM   #2
kdoug
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Quote:
Originally Posted by jimi23 View Post
I found a reseller (JB-HIFI) offering 10% of mac's for one weekend only. I ordered online the new 2.3 i7 mini. Only then did I come online and read problems with HDMI. I'll be using it as a desktop computer/ media centre for 55" tv so I am worried about hdmi problems.

Now i've been asked to confirm my order and credit card details within the next few days, or cancel my order.

If I buy through a reseller, will I have to go through them for any issues with HDMI performance? Because its such an intermittent issue, im thinking that apple will be much more aware and understanding of the issue.

In short: I could easily cancel my order and buy from apple, but loose the 10% discount, or keep with the reseller at cheaper price but risk a tricky return/replacement procedure if the hdmi issues are unbearable.

Advice? Will apple accept returns from the reseller?
Order a MiniDisplay Port to HDMI cable and you won't have a problem. I have twin machines and not one single instance with these cables. Go to amazon and search for Boxwave brand.
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Old Nov 14, 2012, 02:05 AM   #3
calvol
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They probably don't have as liberal a return policy as Apple, and may have a restocking fee. If you want a "hassle-free" two-week trial with the HDMI issue, suggest you go with Apple.
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Old Nov 14, 2012, 06:16 AM   #4
philipma1957
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they list as au so i guess you are from the land down under.


http://www.jbhifi.com.au/



http://www.jbhifi.com.au/corporate/c...nties-refunds/

http://www.jbhifi.com.au/documents/c...6_10-10-25.pdf


I am in USA . I do not know your law ,

but I read that policy and I am thinking they may say the black screen for 1 sec 2 or 3 times a day is not enough for a return.
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Old Nov 14, 2012, 06:51 AM   #5
thekev
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Quote:
Originally Posted by jimi23 View Post

Advice? Will apple accept returns from the reseller?
The return policy of the reseller would apply. You can get warranty service directly through Apple, but if you're worried, inquire with the reseller.
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