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Old Jan 13, 2013, 11:56 AM   #1
Furzul
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Call timer

Hello,
This is my first post so be gentle with me.
I bought a new iPhone 5 from the online Apple store and I have had it less than 24 hours. The call timer shows that the phone has made 1 day 10 hours of calls ( see screen shot ). Anybody have any ideas about how this can come about? I have been in touch with Apple and they have agreed to replace it but can offer no explanation.
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Old Jan 13, 2013, 12:05 PM   #2
wordoflife
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Did you transfer your information from an old iphone?
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Old Jan 13, 2013, 12:29 PM   #3
Furzul
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Did you transfer your information from an old iphone?
Yes I did. I set it up with an iTunes back up from my old iPhone 4. Is that a problem?
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Old Jan 13, 2013, 12:32 PM   #4
wordoflife
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Originally Posted by Furzul View Post
Yes I did. I set it up with an iTunes back up from my old iPhone 4. Is that a problem?
It's not a problem, but those cellular stats are transfered when restoring from a backup of an old phone. so that 1 day 10 hours is from your old phone. If you want it to be completely cleared out, you will have to set up the phone as new (with no backups)

Perfectly normal.
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Old Jan 13, 2013, 12:32 PM   #5
Givmeabrek
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Not a problem but that info is copied over from the old phone. Surprised Apple didn't know this??

Edit: Oops, someone beat me to it.
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Old Jan 13, 2013, 12:48 PM   #6
Interstella5555
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Quote:
Originally Posted by Furzul View Post
Yes I did. I set it up with an iTunes back up from my old iPhone 4. Is that a problem?
I wouldn't call it a "problem" per se, you're restoring everything from your old phone including texts and call history, so it would make sense that the total call time for the phone goes from your old one. If it really bothers you, you can always reset the time on the device.
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Old Jan 13, 2013, 01:41 PM   #7
Furzul
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Originally Posted by Givmeabrek View Post
Not a problem but that info is copied over from the old phone. Surprised Apple didn't know this??

Edit: Oops, someone beat me to it.
Yes it does seem strange that Apple tech did not say anything about it. Any way thanks to you all and I will set it up as a new phone and tell Apple not to bother with a replacement .
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