Same error message, not responding to a complete delete and reinstall
I received my new iMac in mid December, and I used the Migration Assistant to move everything. Unsurprisingly, MS Office failed to work. I paid MS another $12 so I could download a new copy of MS Office 2011 and tried installing it. Installation succeeded, but every time I opened a Word or Excel file, it crashed.
I deleted Office from both iMacs, old and new, including all of the MS files hidden everywhere. Reinstalled but the same thing happens. Deleted everything, including the downloaded disk image, downloaded it again, and reinstalled.
Same result--crash!
I have no idea what to try next. My wife is beginning to doubt my technical expertise. I've tried to mollify her with OpenOffice and Pages, but she is getting frustrated and angry. Any ideas on what to try? Please save my marriage!