1 dead pixel..new 27" Late 2012 iMac

fotomatt1 · Feb 7, 2013, 08:13 AM

So I've had my iMac for about 4 days, and was doing some retouching in photoshop last night, and on an image with a mostly white background, I noticed that there is 1 dead pixel right in the middle of the display. What should I do? Return it? Keep it since it's not particularly noticeable other than on a pure white background? I'm torn, but it was an expensive machine approaching $3,000.

mlamb64150 · Feb 7, 2013, 08:28 AM

Quote:

Originally Posted by fotomatt1

So I've had my iMac for about 4 days, and was doing some retouching in photoshop last night, and on an image with a mostly white background, I noticed that there is 1 dead pixel right in the middle of the display. What should I do? Return it? Keep it since it's not particularly noticeable other than on a pure white background? I'm torn, but it was an expensive machine approaching $3,000.

If it was any other 2-bob monitor I'd endure it, but this is a premium product. RETURN

itsamacthing · Feb 7, 2013, 08:41 AM

late 27 incher here, i tested for dead pixels and nearly broke my eyes trying to find some. I think there might be a bad pixel on the bottle left side .. but so hard to tell. If it's gonna make you bonkers, send it back..if you can forget it, then keep it

turtlez · Feb 7, 2013, 09:08 AM

Quote:

Originally Posted by fotomatt1

So I've had my iMac for about 4 days, and was doing some retouching in photoshop last night, and on an image with a mostly white background, I noticed that there is 1 dead pixel right in the middle of the display. What should I do? Return it? Keep it since it's not particularly noticeable other than on a pure white background? I'm torn, but it was an expensive machine approaching $3,000.

right in the middle for $3000, return it

Chippy99 · Feb 7, 2013, 09:32 AM

Agreed. Off to the side - perhaps put up with it.

In the middle? No chance. Return it for sure.

Dweez · Feb 7, 2013, 09:42 AM

If it were me I'd return it. For $3k it should be flawless.

widow maker · Feb 7, 2013, 11:09 AM

return it I wouldnt put up with a single dead pixel my 27inch was flawless

Leiser · Feb 7, 2013, 12:00 PM

Also thought i had a dead pixel in the middle of the screen. There was a black dot 1 pixel in size but it was barely visible when i looked at it from the side.

I made a macro shot and saw that it was dirt on the outside glass that could be removed. Bad QC Apple.

First check if it is really a dead pixel and do not hesitate to return it if it is one. A dead pixel in the center is a no go for such a device.

fotomatt1 · Feb 8, 2013, 09:31 AM

Quote:

Originally Posted by Leiser

Also thought i had a dead pixel in the middle of the screen. There was a black dot 1 pixel in size but it was barely visible when i looked at it from the side.

I made a macro shot and saw that it was dirt on the outside glass that could be removed. Bad QC Apple.

First check if it is really a dead pixel and do not hesitate to return it if it is one. A dead pixel in the center is a no go for such a device.

So how did you remove the piece of dirt?

Leiser · Feb 8, 2013, 09:57 AM

I carefully removed it with my fingernail.
If you go over it with your fingernail you should feel whether there is something on top of the glass.

Feb 7, 2013, 08:13 AM	#1
fotomatt1 macrumors regular Join Date: Dec 2007	1 dead pixel..new 27" Late 2012 iMac So I've had my iMac for about 4 days, and was doing some retouching in photoshop last night, and on an image with a mostly white background, I noticed that there is 1 dead pixel right in the middle of the display. What should I do? Return it? Keep it since it's not particularly noticeable other than on a pure white background? I'm torn, but it was an expensive machine approaching $3,000.
	0

Feb 7, 2013, 09:42 AM	#6
Dweez macrumors 6502a Join Date: Jun 2011 Location: Down by the river	If it were me I'd return it. For $3k it should be flawless. __________________ sudo make me a sandwich
	3

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Feb 7, 2013, 08:41 AM	#3
itsamacthing macrumors 6502 Join Date: Sep 2011	late 27 incher here, i tested for dead pixels and nearly broke my eyes trying to find some. I think there might be a bad pixel on the bottle left side .. but so hard to tell. If it's gonna make you bonkers, send it back..if you can forget it, then keep it
	0

Feb 7, 2013, 09:32 AM	#5
Chippy99 macrumors 6502 Join Date: Apr 2012	Agreed. Off to the side - perhaps put up with it. In the middle? No chance. Return it for sure.
	0

Feb 7, 2013, 11:09 AM	#7
widow maker macrumors newbie Join Date: Dec 2012	return it I wouldnt put up with a single dead pixel my 27inch was flawless
	3

Feb 7, 2013, 12:00 PM	#8
Leiser macrumors newbie Join Date: Apr 2009	Also thought i had a dead pixel in the middle of the screen. There was a black dot 1 pixel in size but it was barely visible when i looked at it from the side. I made a macro shot and saw that it was dirt on the outside glass that could be removed. Bad QC Apple. First check if it is really a dead pixel and do not hesitate to return it if it is one. A dead pixel in the center is a no go for such a device.
	0

Feb 8, 2013, 09:57 AM	#10
Leiser macrumors newbie Join Date: Apr 2009	I carefully removed it with my fingernail. If you go over it with your fingernail you should feel whether there is something on top of the glass.
	0