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Old Feb 2, 2013, 10:30 AM   #1
Liam Steven
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Join Date: Oct 2012
iPhone 5 - Crazy Screen Flickering

Hi

My iPhone 5 started going crazy and the screen was flckering really bad. I did the usual and then a complete wipe but it was still flickering.

I've reported it to Apple and arranged an Express Replacement but now it has stopped flickering.

They have taken a few hundred from my account as I only have debit card.

Will they inspect and charge me?

I have other issues with Call quality (can't hear people but they can hear me) and Battery issues (battery won't charge properly and it jumps in percentage). I am also getting very slow Wi-Fi on multiple access points.

I told all of this to the Apple Rep but the email I got says "Display Flicking". Will they take into account the other problems?

I have AppleCare+ and running iOS 6.1.
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Old Feb 2, 2013, 11:05 AM   #2
Bahroo
macrumors 6502a
 
Join Date: Jul 2012
Quote:
Originally Posted by Liam Steven View Post
Hi

My iPhone 5 started going crazy and the screen was flckering really bad. I did the usual and then a complete wipe but it was still flickering.

I've reported it to Apple and arranged an Express Replacement but now it has stopped flickering.

They have taken a few hundred from my account as I only have debit card.

Will they inspect and charge me?

I have other issues with Call quality (can't hear people but they can hear me) and Battery issues (battery won't charge properly and it jumps in percentage). I am also getting very slow Wi-Fi on multiple access points.

I told all of this to the Apple Rep but the email I got says "Display Flicking". Will they take into account the other problems?

I have AppleCare+ and running iOS 6.1.
Should be free to replace your phone, they just take money out your card beforehand so that they can hold on to something until they recieve your phone in the mail
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Old Feb 2, 2013, 11:12 AM   #3
Givmeabrek
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Join Date: Apr 2009
Location: NY
They'll replace your phone for free. Even free shipping since you have AppleCare.
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Old Feb 2, 2013, 11:13 AM   #4
Liam Steven
Thread Starter
macrumors newbie
 
Join Date: Oct 2012
Thanks

I understand that part, I just don't want them to test it and find the screen working fine and then refuse to refund the 500+.
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