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Old Nov 13, 2012, 08:34 PM   #1
Wafflausages
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[iPhone 5] Sleep button becoming unresponsive

I've been noticing that it takes a couple presses to get my phone to sleep. I've never dropped my phone or anything. I've had it since release. Does anyone else have this issue
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Old Nov 13, 2012, 09:36 PM   #2
Erock2
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Quote:
Originally Posted by Wafflausages View Post
I've been noticing that it takes a couple presses to get my phone to sleep. I've never dropped my phone or anything. I've had it since release. Does anyone else have this issue
I have been having that issue lately too!! It's annoying! I took it to the Apple store today and they told me I had to do a DFU restore? instead of a restore, so I agreed and they did it but I am continuing to have the same problem!
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Old Nov 13, 2012, 09:38 PM   #3
Liljusepy
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I also have this issue. Sometimes it takes 4-5 presses to get sleep to function. It started the day after the 6.0.1 update. I hope 6.1 will fix it!
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Old Nov 15, 2012, 09:29 AM   #4
neil bp
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I have the same issue. I received a new iphone 5 in the mail yesterday, activated it and the sleep/wake button doesn't do a thing. Fail.
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Old Nov 15, 2012, 09:33 AM   #5
VandyChem2009
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Quote:
Originally Posted by Wafflausages View Post
I've been noticing that it takes a couple presses to get my phone to sleep. I've never dropped my phone or anything. I've had it since release. Does anyone else have this issue
Here are the steps to take to resolve this issue.

1) Get into your car
2) Drive to nearest (or furthest) Apple Store
3) Walk into Apple Store
4) Talk to Genius
5) Possibly have phone repaired or replaced
6) Go home happy or sad depending on result
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Old Nov 15, 2012, 03:00 PM   #6
Knowlege Bomb
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Originally Posted by ChrisCC View Post
Exactly. get it switched out asap. an iphone with a non-responsive sleep button means major battery drain because the screen is always on
Both Assistive Touch and Auto-Lock would negate that issue.
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Old Nov 15, 2012, 03:01 PM   #7
VandyChem2009
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Originally Posted by lostprophet894 View Post
Both Assistive Touch and Auto-Lock would negate that issue.
So would getting the faulty phone replaced.
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Old Nov 15, 2012, 03:47 PM   #8
Liljusepy
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Thing is, I have a feeling this is not hardware related. My issue started right when I updated.
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Old Nov 15, 2012, 04:43 PM   #9
Hart1583
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Happened to me a week ago. Went to apple store and they swapped it out no problem
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Old Nov 15, 2012, 08:28 PM   #10
Knowlege Bomb
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Originally Posted by VandyChem2009 View Post
So would getting the faulty phone replaced.
Not saying it's a long term solution. Not everybody lives close to an Apple store and/or has the time to make the trip.
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Old Nov 16, 2012, 12:46 PM   #11
Liljusepy
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Decided to drop by apple today when I was in the neighborhood. Was there for a total of about 10mins and left with a new phone. They didn't even want to mess with it so I didn't figure out what exactly was causing the issue.
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