iPhone won't restore.

[bunny.hops]

So I was updating to the new iOS 6.0.1 on my phone when it said to connect to iTunes. After I connected, it said that I had to restore to factory settings which I did. However I tried restoring and I ended up getting the message "The iPhone "iPhone" could not be restored. An unknown error occurred (-1)." I tried restoring again a few more times with no avail. My friend tried restoring my phone on his Macbook but it also did the same thing. I've tried uninstalling and re-installing iTunes but that didn't seem to do anything either. My screen is currently frozen at the connect to iTunes software.

Is there anything I can do or do I have to take it to an Apple store?

[dhlizard]

Originally Posted by bunny.hops

So I was updating to the new iOS 6.0.1 on my phone when it said to connect to iTunes. After I connected, it said that I had to restore to factory settings which I did. However I tried restoring and I ended up getting the message "The iPhone "iPhone" could not be restored. An unknown error occurred (-1)." I tried restoring again a few more times with no avail. My friend tried restoring my phone on his Macbook but it also did the same thing. I've tried uninstalling and re-installing iTunes but that didn't seem to do anything either. My screen is currently frozen at the connect to iTunes software.

Is there anything I can do or do I have to take it to an Apple store?

What device.
This error is common when trying to restore an iPhone with the iPad baseband or using a No_BB IPSW

[bunny.hops]

Originally Posted by dhlizard

What device.
This error is common when trying to restore an iPhone with the iPad baseband or using a No_BB IPSW

I have an iPhone 4s. I don't own an iPad so I don't know why it would do that.

[Weaselboy]

Originally Posted by bunny.hops

My screen is currently frozen at the connect to iTunes software.

Is there anything I can do or do I have to take it to an Apple store?

Try putting your phone in DFU mode to recover.