Purchased songs from iTunes are greyed out, not playable, help!

MK25toLife · Nov 30, 2012, 06:40 PM

After upgrading to iTunes 11, I found that all of the songs I've purchased on iTunes are greyed out and not playable, WTF!?

Has anyone else experienced this? Is there a solution?

MK25toLife · Nov 30, 2012, 06:51 PM

I guess those were particular songs were the original purchased songs w/o the metadata having been edited.

If you see this cloud icon next to "Music," then iTunes Match has not been disabled:

In iTunes pull down Store > Sign Out. This will both sign you out of your iTunes Store account and disable iTunes Match. To sign back into the account Pull down Store > Sign In.

marcyig · Dec 31, 2012, 02:59 PM

I tried that it didn't work.

edit: I found an awesome troubleshooting site, my iPods syncing right! I'll post the link if someone else needs it: http://appducate.com/2012/12/trouble...ync-in-itunes/

Nov 30, 2012, 06:40 PM	#1
MK25toLife macrumors regular Join Date: Aug 2007	Purchased songs from iTunes are greyed out, not playable, help! After upgrading to iTunes 11, I found that all of the songs I've purchased on iTunes are greyed out and not playable, WTF!? Has anyone else experienced this? Is there a solution?
	0

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Nov 30, 2012, 06:51 PM	#2
MK25toLife Thread Starter macrumors regular Join Date: Aug 2007	I guess those were particular songs were the original purchased songs w/o the metadata having been edited. If you see this cloud icon next to "Music," then iTunes Match has not been disabled: In iTunes pull down Store > Sign Out. This will both sign you out of your iTunes Store account and disable iTunes Match. To sign back into the account Pull down Store > Sign In.
	0

Dec 31, 2012, 02:59 PM	#3
marcyig macrumors newbie Join Date: Dec 2012	I tried that it didn't work. edit: I found an awesome troubleshooting site, my iPods syncing right! I'll post the link if someone else needs it: http://appducate.com/2012/12/trouble...ync-in-itunes/
	0


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