Question about returning/exchanging at the Apple store

smurray · Nov 17, 2012, 08:29 PM

I ordered a 13" rMBP last week, but have since decided I would like to return it and get a 15" rMBP instead. I'm planning on driving to the closest Apple store (about 45 min) away to return the laptop. Would it be possible to order an upgraded 15" while at the store? If I can, would the store be able to process my return as an exchange and simply pay the difference between the two machines? If not I'll have to wait for the return to clear my credit card before I can order the 15" machine, which could be a while.

PerformaGuy · Nov 20, 2012, 01:43 AM

I believe it has to be returned first, but please update this thread if you get a chance to!

Also remember the 14 day return window at Apple retail stores.

Nov 17, 2012, 08:29 PM	#1
smurray macrumors member Join Date: May 2008	Question about returning/exchanging at the Apple store I ordered a 13" rMBP last week, but have since decided I would like to return it and get a 15" rMBP instead. I'm planning on driving to the closest Apple store (about 45 min) away to return the laptop. Would it be possible to order an upgraded 15" while at the store? If I can, would the store be able to process my return as an exchange and simply pay the difference between the two machines? If not I'll have to wait for the return to clear my credit card before I can order the 15" machine, which could be a while.
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Nov 20, 2012, 01:43 AM	#2
PerformaGuy macrumors member Join Date: Oct 2012	I believe it has to be returned first, but please update this thread if you get a chance to! Also remember the 14 day return window at Apple retail stores. __________________ First Mac: Performa 6200CD PowerPC 603e (75 Mhz) 8 MB RAM, Latest Mac: MBP i7 (2.2 Ghz) 8GB RAM
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