Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > Apple Hardware > Notebooks > MacBook Pro

Reply
 
Thread Tools Search this Thread Display Modes
Old Jan 6, 2013, 07:38 PM   #1
Mecon5
macrumors newbie
 
Join Date: Jan 2013
URGENT HELP!! Keyboard Issue. [RESOLVED]

Hi all,

My Macbook Pro's (15" OSX 10.6) keyboard is not working. This occurred after I downloaded two key remapping programs (KeyRemap4Macbook and Double Command). I attempted to uninstall both programs, and I can find no trace of either program anywhere, but the problem persists. I've rebooted multiple times, with no change.

I performed a PRAM reset, and the problem went away for a few seconds, but then returned.

Any help would be appreciated! I'm currently using my sister's computer, but I really need to get my machine working again.

Mike

Last edited by Mecon5; Jan 17, 2014 at 05:03 PM.
Mecon5 is offline   0 Reply With Quote
Old Jan 6, 2013, 07:59 PM   #2
Mecon5
Thread Starter
macrumors newbie
 
Join Date: Jan 2013
I just realized that there is an icon for KeyRemap4Macbook in the top bar, clicking on it opens a dropdown menu that allows me to check for updates and open preferences.

So there apparently is a trace of this program left, but I can find no files relating to it.
Mecon5 is offline   0 Reply With Quote
Old Jan 6, 2013, 08:02 PM   #3
duervo
macrumors 6502a
 
Join Date: Feb 2011
I've never used that program, but I would try this to uninstall it:

http://pqrs.org/macosx/keyremap4macbook/document-uninstall.html.en
duervo is offline   0 Reply With Quote
Old Jan 6, 2013, 08:11 PM   #4
Mecon5
Thread Starter
macrumors newbie
 
Join Date: Jan 2013
Thanks for the reply, but the problem is that I can't get to that menu, since the program already appears to be uninstalled, there must be some remnant of it left however.

Would reinstalling the program and then uninstalling it possibly work? I'm worried that having a damaged version of the program and a fresh version would cause new issues.
Mecon5 is offline   0 Reply With Quote
Old Jan 6, 2013, 08:49 PM   #5
kage207
macrumors 6502a
 
Join Date: Jul 2008
Have you looked at Activity Monitor?
__________________
MBA 13", i5 1.8GHz, 8GM RAM, 128GB SSD
These are amazing products that enrich our lives that we see as toys, remember that they are expensive and should be used as tools to reach our dreams~
kage207 is offline   0 Reply With Quote
Old Jan 6, 2013, 08:54 PM   #6
Mecon5
Thread Starter
macrumors newbie
 
Join Date: Jan 2013
What should I look for in Activity Monitor?
Mecon5 is offline   0 Reply With Quote
Old Jan 6, 2013, 08:57 PM   #7
kage207
macrumors 6502a
 
Join Date: Jul 2008
The programs that you installed or any name close to it. See if there are any left over processes. Sometimes apps can install some system level files that could begin running when the system boots.
__________________
MBA 13", i5 1.8GHz, 8GM RAM, 128GB SSD
These are amazing products that enrich our lives that we see as toys, remember that they are expensive and should be used as tools to reach our dreams~
kage207 is offline   0 Reply With Quote
Old Jan 6, 2013, 09:03 PM   #8
Mecon5
Thread Starter
macrumors newbie
 
Join Date: Jan 2013
Ah good call. I dont know how I didnt notice before, but there is a KeyRemap process in the activity monitor. I cant quit the process.
Mecon5 is offline   0 Reply With Quote
Old Jan 6, 2013, 09:07 PM   #9
kage207
macrumors 6502a
 
Join Date: Jul 2008
Cool cool cool. Now that we have isolated which app was affecting your system you should check this out.

http://pqrs.org/macosx/keyremap4macb...nstall.html.en

You might have to install the app and then do a fresh uninstall to get a proper uninstall. Hope this helps.
__________________
MBA 13", i5 1.8GHz, 8GM RAM, 128GB SSD
These are amazing products that enrich our lives that we see as toys, remember that they are expensive and should be used as tools to reach our dreams~
kage207 is offline   0 Reply With Quote
Old Jan 6, 2013, 09:15 PM   #10
Mecon5
Thread Starter
macrumors newbie
 
Join Date: Jan 2013
Yes that might be the end of it...but here's the kicker; I cant install the program again because I need to enter my system password to complete the install.
Mecon5 is offline   0 Reply With Quote
Old Jan 6, 2013, 09:19 PM   #11
davidlv
macrumors 65816
 
Join Date: Apr 2009
Location: Kyoto, Japan
Quote:
Originally Posted by Mecon5 View Post
Yes that might be the end of it...but here's the kicker; I cant install the program again because I need to enter my system password to complete the install.
Try starting up holding down the shift key, starts up without extensions, which may give you the chance to use your keyboard and input your system password. Worth a try I think.
__________________
MacBook Pro 15" Late 2011, 2.2GHz, 16GB Patriot RAM, 256GB Plextor M5P Xtreme SSD ; Mac Mini 2011 Base model 8GB RAM, 256GB Plextor M5S SSD
davidlv is offline   0 Reply With Quote
Old Jan 6, 2013, 09:20 PM   #12
kage207
macrumors 6502a
 
Join Date: Jul 2008
Quote:
Originally Posted by Mecon5 View Post
Yes that might be the end of it...but here's the kicker; I cant install the program again because I need to enter my system password to complete the install.
Did you kill the process in Activity Monitor first?
__________________
MBA 13", i5 1.8GHz, 8GM RAM, 128GB SSD
These are amazing products that enrich our lives that we see as toys, remember that they are expensive and should be used as tools to reach our dreams~
kage207 is offline   0 Reply With Quote
Old Jan 6, 2013, 09:31 PM   #13
Mecon5
Thread Starter
macrumors newbie
 
Join Date: Jan 2013
So I did that, started in "safe boot" mode, and now everything seems to be working correctly. The icon that was on the top bar is gone, the KeyRemap4Macbook process is also gone.

I dont think I should take any further action, because everything is working currently. So thank you very much!
Mecon5 is offline   0 Reply With Quote
Old Jan 6, 2013, 09:34 PM   #14
kage207
macrumors 6502a
 
Join Date: Jul 2008
Cool cool cool.
__________________
MBA 13", i5 1.8GHz, 8GM RAM, 128GB SSD
These are amazing products that enrich our lives that we see as toys, remember that they are expensive and should be used as tools to reach our dreams~
kage207 is offline   0 Reply With Quote
Old Jan 6, 2013, 09:35 PM   #15
duervo
macrumors 6502a
 
Join Date: Feb 2011
Quote:
Originally Posted by Mecon5 View Post
Thanks for the reply, but the problem is that I can't get to that menu, since the program already appears to be uninstalled, there must be some remnant of it left however.

Would reinstalling the program and then uninstalling it possibly work? I'm worried that having a damaged version of the program and a fresh version would cause new issues.
Yes, I would reinstall, and then follow those instructions to uninstall it.
duervo is offline   0 Reply With Quote
Old Jan 6, 2013, 09:42 PM   #16
Mecon5
Thread Starter
macrumors newbie
 
Join Date: Jan 2013
Ok, so I restarted again, and the problem is back, so I will safe boot again and reinstall and uninstall the program and see if that works
Mecon5 is offline   0 Reply With Quote
Old Jan 6, 2013, 09:43 PM   #17
kage207
macrumors 6502a
 
Join Date: Jul 2008
Quote:
Originally Posted by Mecon5 View Post
Ok, so I restarted again, and the problem is back, so I will safe boot again and reinstall and uninstall the program and see if that works
Let us know~
__________________
MBA 13", i5 1.8GHz, 8GM RAM, 128GB SSD
These are amazing products that enrich our lives that we see as toys, remember that they are expensive and should be used as tools to reach our dreams~
kage207 is offline   0 Reply With Quote
Old Jan 6, 2013, 10:09 PM   #18
Mecon5
Thread Starter
macrumors newbie
 
Join Date: Jan 2013
Ok so here's the final explanation. It turns out that both programs were still technically installed on my machine even though I deleted all the files I could find.

DoubleCommand still had a folder in Library/StartupItems, which was conflicting with KeyRemap4Macbook, and causing the keyboard to malfunction. In safe mode I was able to delete this startup item, then reinstall KeyRemap4Macbook, and uninstall it.

So now both programs are completely uninstalled and my machine is running in normal boot and the keyboard works.

So I sincerely thank all of you for your help, you guys are life savers!
If a mod wants edit the title of this thread with a resolved tag, go for it
Mecon5 is offline   0 Reply With Quote
Old Jan 6, 2013, 10:32 PM   #19
kage207
macrumors 6502a
 
Join Date: Jul 2008
Quote:
Originally Posted by Mecon5 View Post
So I sincerely thank all of you for your help, you guys are life savers!
If a mod wants edit the title of this thread with a resolved tag, go for it
Alright! I'm glad things worked out.
__________________
MBA 13", i5 1.8GHz, 8GM RAM, 128GB SSD
These are amazing products that enrich our lives that we see as toys, remember that they are expensive and should be used as tools to reach our dreams~
kage207 is offline   0 Reply With Quote
Old Jan 7, 2013, 03:14 AM   #20
davidlv
macrumors 65816
 
Join Date: Apr 2009
Location: Kyoto, Japan
Quote:
Originally Posted by Mecon5 View Post
If a mod wants edit the title of this thread with a resolved tag, go for it
You can do that yourself, edit your original post, click on Advanced, add the obligatory "Resolved". Fini
__________________
MacBook Pro 15" Late 2011, 2.2GHz, 16GB Patriot RAM, 256GB Plextor M5P Xtreme SSD ; Mac Mini 2011 Base model 8GB RAM, 256GB Plextor M5S SSD
davidlv is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Hardware > Notebooks > MacBook Pro

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Urgent Major permissions issue HELP blackjm75 Mac Basics and Help 1 Sep 13, 2013 08:33 AM
Battery Issue - URGENT etherock MacBook 3 Aug 6, 2013 08:35 PM
Urgent! Help/Advice Much Appreciated! (Keyboard and Power Button) Jaykee MacBook Pro 7 Jul 12, 2013 06:19 PM
Urgent help. Assistive Touch issue ad1984 iOS 7 2 Jun 11, 2013 09:39 PM
Urgent HELP OSX LION how to get the on screen keyboard at login fSHAD Mac OS X 10.7 Lion 0 Feb 4, 2013 03:14 PM

Forum Jump

All times are GMT -5. The time now is 12:49 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC