[iPad Mini] iPad Mini dead pixel....

hotdeck · Nov 18, 2012, 02:53 PM

Today a dead pixel appeared on the ipad mini screen. I've already returned ipad 4 after several days of pondering and decided to keep the mini. Now I am going to return the ipad mini too. I am just glad it's within 14 days of return period.

And a wifi ipad mini is no where to be found at an Apple store. I'll be ipadless for a few days.

AdonisSMU · Nov 18, 2012, 02:55 PM

Quote:

Originally Posted by hotdeck

Today a dead pixel appeared on the ipad mini screen. I've already returned ipad 4 after several days of pondering and decided to keep the mini. Now I am going to return the ipad mini too. I am just glad it's within 14 days of return period.

And a wifi ipad mini is no where to be found at an Apple store. I'll be ipadless for a few days.

Should hold onto it until they put out the next shipment which should hopefully be this week just in time for thanksgiving. I cant see Apple not selling iPad minis during the biggest shopping week of the year.

cang87 · Nov 18, 2012, 03:05 PM

Most of the Apple Stores have different inventory for being able to exchange the faulty devices. (not refurbished as it's too early for it) Call and ask maybe they can tell you.. I had dead pixel on my iPhone 5 too. I called and ask if I can bring it and change it. They asked me the color, GB then looked and said me to bring it for change. I changed it while everyone was crying for an iPhone 5 especially when I was going out from the store

Btw. Is it possible to change device without having any problem in this 14 days you mentioned? I have a 32GB wi-fi mini right now which I bought last week so I have 1 more week for a change.. If I go to store and ask for 32GB LTE version; can I change it if it is available? (of course with paying the differance)

Hallivand · Nov 18, 2012, 03:15 PM

Quote:

Btw. Is it possible to change device without having any problem in this 14 days you mentioned? I have a 32GB wi-fi mini right now which I bought last week so I have 1 more week for a change.. If I go to store and ask for 32GB LTE version; can I change it if it is available? (of course with paying the differance)

Yup it certainly is possible, I'm intending to do the exact same thing with my Retina iPad 32GB WiFi Only. They told me in the store I have until January 6th or so too since I purchased it on Launch Day, which happened to be within the shopping period.

ThaDog · Nov 18, 2012, 05:35 PM

I received my white iPad mini 64GB Wifi on Wednesday last week and i noticed 1 death pixel almost in the middle of the screen.
I called the apple hotline on Friday morning here in Switzerland and after a couple of minutes was all settled and a new iPad mini is on it's way to me.
I can keep the old one until the new arrives.
It should come within 5 day's.
Apple service is still the best i have experienced.

Greetings from Switzerland.

F123D · Nov 18, 2012, 05:44 PM

Quote:

Originally Posted by hotdeck

Today a dead pixel appeared on the ipad mini screen. I've already returned ipad 4 after several days of pondering and decided to keep the mini. Now I am going to return the ipad mini too. I am just glad it's within 14 days of return period.

And a wifi ipad mini is no where to be found at an Apple store. I'll be ipadless for a few days.

I'd use that iPad and bring it back to apple in 11 months for a new one.

RevTEG · Nov 19, 2012, 06:19 AM

My mini had a dead pixel also. Apple said they were out of the white 32gig. So I was just going to return it when a manager shows up and says they have some put back at the Genius Bar for damage replacements. Walked out with new mini.

Returned the new one a few days later. Hated the screen. But that's another topic. Sticking with my 3.

robertosh · Dec 1, 2012, 05:54 PM

My new mini has a dead pixel out of the box, should i ask for a remplace?

mcdj · Dec 1, 2012, 06:05 PM

Quote:

Originally Posted by F123D

I'd use that iPad and bring it back to apple in 11 months for a new one.

New? No. Refurbished, maybe..

robertosh · Dec 6, 2012, 02:45 PM

I had a dead pixel too, I contacted Apple and I am waiting for a replace.

shenan1982 · Dec 6, 2012, 03:23 PM

I had three dead pixels out of the box. I went back in and exchanged it. They started with the line about how one or two dead pixels isn't uncommon... and I interrupted them and said no, if I'm paying for an Apple product, I expect it to have a fully functional screen. They replaced it with a brand new one, and the new one has no dead pixels.

On a side note, it's very rare for a pixel to be functioning then fail, so for the OP who said one morning it just died, unlikely. It probably was dead from the get go and you didn't notice.

I always cycle through all colors on my screen whenever I first get a device as dead pixels seem to be more common lately in Apple products. My first 4S had several, then my iPhone 5 had 1 right at the top. Apple QC should be catching these, but my guess is with the hurry to get them shipped they're slipping through the cracks.

MrGimper · Dec 8, 2012, 06:17 AM

Bought a 32GB cellular black from the local Apple store. Got home and noticed 2 dead pixels.

Returned to the store for a replacement. They were very apologetic and as they didn't have a replacement 32GB, they replaced it with a 64GB for no extra charge

G

BarkingGhost · Dec 8, 2012, 07:37 PM

Hmm, I went to the Apple store to buy a mini before I leave for a trip this Friday. I guess after reading this thread I am lucky in that the white/silver 16GB wifi only wasn't in stock.

I guess sometimes one can feel lucky when one can't buy something.

MacRumorUser · Dec 13, 2012, 11:27 AM

I got my Mini launch day, today I noticed a dead pixel. Rang Apple Support and they have arranged for a new 64gb to be sent out to me via advanced replacement.

It's great that they replace with 1 pixel dead, compared to some of the dead pixel policies in the past requiring a cluster.

Nov 18, 2012, 02:53 PM	#1
hotdeck macrumors newbie Join Date: Jul 2010	iPad Mini dead pixel.... Today a dead pixel appeared on the ipad mini screen. I've already returned ipad 4 after several days of pondering and decided to keep the mini. Now I am going to return the ipad mini too. I am just glad it's within 14 days of return period. And a wifi ipad mini is no where to be found at an Apple store. I'll be ipadless for a few days.
	0

Nov 18, 2012, 03:05 PM	#3
cang87 macrumors member Join Date: Oct 2012	Most of the Apple Stores have different inventory for being able to exchange the faulty devices. (not refurbished as it's too early for it) Call and ask maybe they can tell you.. I had dead pixel on my iPhone 5 too. I called and ask if I can bring it and change it. They asked me the color, GB then looked and said me to bring it for change. I changed it while everyone was crying for an iPhone 5 especially when I was going out from the store Btw. Is it possible to change device without having any problem in this 14 days you mentioned? I have a 32GB wi-fi mini right now which I bought last week so I have 1 more week for a change.. If I go to store and ask for 32GB LTE version; can I change it if it is available? (of course with paying the differance) __________________ - C.G - iPhone 5 - Black, 32 GB iPad Mini - White, 64 GB - Wi-fi + Cellular Retina MacBook Pro 15'', 2.3 Ghz Quad-Core i7, 8 GB RAM, 256 GB SSD
	0

Dec 1, 2012, 05:54 PM	#8
robertosh macrumors regular Join Date: Mar 2011 Location: Spain	My new mini has a dead pixel out of the box, should i ask for a remplace? __________________ 2008 iMac 24" c2d 3.06Ghz 6Gb 1Tb OSX 10.8.3 2010 iPod Touch 4G 32Gb iOS 6.1 2012 iPad Mini 16Gb Cell iOS 6.1 2013 iBook G4 12" 1.20Ghz 1.25Gb 64Gb SSD
	0

Dec 6, 2012, 02:45 PM	#10
robertosh macrumors regular Join Date: Mar 2011 Location: Spain	I had a dead pixel too, I contacted Apple and I am waiting for a replace. __________________ 2008 iMac 24" c2d 3.06Ghz 6Gb 1Tb OSX 10.8.3 2010 iPod Touch 4G 32Gb iOS 6.1 2012 iPad Mini 16Gb Cell iOS 6.1 2013 iBook G4 12" 1.20Ghz 1.25Gb 64Gb SSD
	0

Dec 8, 2012, 06:17 AM	#12
MrGimper macrumors 6502 Join Date: Sep 2012 Location: Basingstoke, UK	Bought a 32GB cellular black from the local Apple store. Got home and noticed 2 dead pixels. Returned to the store for a replacement. They were very apologetic and as they didn't have a replacement 32GB, they replaced it with a 64GB for no extra charge G __________________ iPhone 5 64GB White \| iPad 3rd Gen 64GB Wifi/4G White \| iPad mini 64GB Cellular White \| Early 2011 MacBook Pro 2.2 i7, 15" Hi-Res Glossy, 16GB RAM, 2x 750GB HD \| Mid 2012 MacBook Air 13" i7/8GB/512GB
	1

Nov 18, 2012, 05:35 PM	#5
ThaDog macrumors newbie Join Date: Jul 2012	I received my white iPad mini 64GB Wifi on Wednesday last week and i noticed 1 death pixel almost in the middle of the screen. I called the apple hotline on Friday morning here in Switzerland and after a couple of minutes was all settled and a new iPad mini is on it's way to me. I can keep the old one until the new arrives. It should come within 5 day's. Apple service is still the best i have experienced. Greetings from Switzerland.
	1

Nov 19, 2012, 06:19 AM	#7
RevTEG macrumors regular Join Date: Oct 2012 Location: San Jose, Ca	My mini had a dead pixel also. Apple said they were out of the white 32gig. So I was just going to return it when a manager shows up and says they have some put back at the Genius Bar for damage replacements. Walked out with new mini. Returned the new one a few days later. Hated the screen. But that's another topic. Sticking with my 3.
	0

Dec 6, 2012, 03:23 PM	#11
shenan1982 macrumors 6502a Join Date: Nov 2011	I had three dead pixels out of the box. I went back in and exchanged it. They started with the line about how one or two dead pixels isn't uncommon... and I interrupted them and said no, if I'm paying for an Apple product, I expect it to have a fully functional screen. They replaced it with a brand new one, and the new one has no dead pixels. On a side note, it's very rare for a pixel to be functioning then fail, so for the OP who said one morning it just died, unlikely. It probably was dead from the get go and you didn't notice. I always cycle through all colors on my screen whenever I first get a device as dead pixels seem to be more common lately in Apple products. My first 4S had several, then my iPhone 5 had 1 right at the top. Apple QC should be catching these, but my guess is with the hurry to get them shipped they're slipping through the cracks.
	0

Dec 8, 2012, 07:37 PM	#13
BarkingGhost macrumors regular Join Date: Oct 2011 Location: Atlanta+35 miles	Hmm, I went to the Apple store to buy a mini before I leave for a trip this Friday. I guess after reading this thread I am lucky in that the white/silver 16GB wifi only wasn't in stock. I guess sometimes one can feel lucky when one can't buy something.
	0

Dec 13, 2012, 11:27 AM	#14
MacRumorUser macrumors Demi-God Join Date: Aug 2005 Location: Ireland	I got my Mini launch day, today I noticed a dead pixel. Rang Apple Support and they have arranged for a new 64gb to be sent out to me via advanced replacement. It's great that they replace with 1 pixel dead, compared to some of the dead pixel policies in the past requiring a cluster. __________________ A gentleman is one who never hurts anyone's feelings unintentionally. MacRumor:User Microsoft MVP : Macintosh
	0

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