Apple Return Policy?

Pngwyn · Jan 4, 2013, 01:56 AM

Sorry I didn't know where to post this, but does anyone know what Apple's Return Policy is on open boxed items? It's not really clear if the return policy they have on their store includes open boxed or only closed box new items. Will I be recharged a restocking fee for mint open box speakers returned within 14 days?

chown33 · Jan 4, 2013, 11:10 AM

See here:
http://store.apple.com/us/help/returns_refund

Found by googling the title of your thread: Apple Return Policy

I see nothing that says open boxed items are charged a restocking fee, or even suggests or hints at one.

If you have additional questions, the best way to get definitive information is to call your local Apple Store.

yg17 · Jan 4, 2013, 11:28 AM

I returned an open box iPhone case within 14 days and got a full refund. Not sure if that's policy or if the guy who helped me was just being nice. YMMV.

Jan 4, 2013, 01:56 AM	#1
Pngwyn macrumors regular Join Date: Oct 2008	Apple Return Policy? Sorry I didn't know where to post this, but does anyone know what Apple's Return Policy is on open boxed items? It's not really clear if the return policy they have on their store includes open boxed or only closed box new items. Will I be recharged a restocking fee for mint open box speakers returned within 14 days?
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Jan 4, 2013, 11:28 AM	#3
yg17 macrumors G5 Join Date: Aug 2004 Location: St. Louis, MO	I returned an open box iPhone case within 14 days and got a full refund. Not sure if that's policy or if the guy who helped me was just being nice. YMMV. __________________ Barack Obama is not a foreign born, brown skinned, anti-war socialist who gives away healthcare. You're thinking of Jesus.
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Jan 4, 2013, 11:10 AM	#2
chown33 macrumors 601 Join Date: Aug 2009	See here: http://store.apple.com/us/help/returns_refund Found by googling the title of your thread: Apple Return Policy I see nothing that says open boxed items are charged a restocking fee, or even suggests or hints at one. If you have additional questions, the best way to get definitive information is to call your local Apple Store.
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