Latest iOS Update breaks movies, TV shows and music

Benchmob31 · Feb 4, 2013, 01:32 PM

I upgraded my Apple TV last week to the latest update (5.2 is what i believe it says for software version on my apple tv now) and now I cannot access movies, tv shows and music. Netflix works fine. Has anyone else had this issue? I have an 2nd Gen apple tv. Any ideas?

SandboxGeneral · Feb 4, 2013, 01:34 PM

Quote:

Originally Posted by Benchmob31

I upgraded my Apple TV last week to the latest update (5.2 is what i believe it says for software version on my apple tv now) and now I cannot access movies, tv shows and music. Netflix works fine. Has anyone else had this issue? I have an 2nd Gen apple tv. Any ideas?

It's working fine for me on the ATV2 and ATV3. Have you tried restarting it? Signing out of your iTunes account and back in?

JoeFkling · Feb 4, 2013, 02:04 PM

I had to reboot mine twice but once I did that there were no further issues.

I would do what was suggested above. Reboot and then turn off and then sign back in to home sharing.

jcovaltine · Feb 4, 2013, 02:22 PM

I'm having the same problem since the update. I narrowed it down to when the ATV 3 goes to sleep when I go to use it again it doesn't reconnect to my homeshare properly. So I just set it to never sleep and it has been working fine since. Hopefully they will fix this problem soon.

paulrbeers · Feb 4, 2013, 02:38 PM

Quote:

Originally Posted by jcovaltine

I'm having the same problem since the update. I narrowed it down to when the ATV 3 goes to sleep when I go to use it again it doesn't reconnect to my homeshare properly. So I just set it to never sleep and it has been working fine since. Hopefully they will fix this problem soon.

Well considering that according to this review, the AppleTV only uses about 2wh awake and about 1 in "sleep", you aren't missing a lot by not using the sleep function....

http://www.hdtvtest.co.uk/news/apple...1207292014.htm

Edit: And this article talks about the highest draw is 3wh when decoding video http://www.anandtech.com/show/5687/a...-mini-review/2 - so lack of sleep or not you are looking at 1 KWhr per month even without sleep mode.

Benchmob31 · Feb 5, 2013, 10:15 AM

Thanks for the great advice. I took my credentials out of iTunes, restarted the Apple TV then added my credentials back and it works perfectly now.

ljonesj · Feb 6, 2013, 07:22 AM

For my apple tv 2 when it does not want to play movies and tv shows. I just unplug the Ethernet cable and plug it back in and it works again.

Feb 4, 2013, 01:32 PM	#1
Benchmob31 macrumors member Join Date: Dec 2008 Location: West Sacramento, CA	Latest iOS Update breaks movies, TV shows and music I upgraded my Apple TV last week to the latest update (5.2 is what i believe it says for software version on my apple tv now) and now I cannot access movies, tv shows and music. Netflix works fine. Has anyone else had this issue? I have an 2nd Gen apple tv. Any ideas? __________________ 2012 13" MacBook Pro 2.5ghz i5, 256gb ssd, 4gbs of ram iPad 2, 16GB Verizon iPhone 4, 32GB
	0

Feb 5, 2013, 10:15 AM	#6
Benchmob31 Thread Starter macrumors member Join Date: Dec 2008 Location: West Sacramento, CA	Thanks for the great advice. I took my credentials out of iTunes, restarted the Apple TV then added my credentials back and it works perfectly now. __________________ 2012 13" MacBook Pro 2.5ghz i5, 256gb ssd, 4gbs of ram iPad 2, 16GB Verizon iPhone 4, 32GB
	0

Feb 6, 2013, 07:22 AM	#7
ljonesj macrumors 6502a Join Date: Oct 2009 Location: Kingsport TN	For my apple tv 2 when it does not want to play movies and tv shows. I just unplug the Ethernet cable and plug it back in and it works again. __________________ acer win 7 3.0ghz amd dc 4gb ram; mac mini late 09 2.53ghz 8 gb of ram now with 500gb hard drive; mid 2010 macbookpro 13 base model with 500gb 7200 hybrid drive in place of the 250
	0

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Feb 4, 2013, 02:04 PM	#3
JoeFkling macrumors member Join Date: Feb 2013	I had to reboot mine twice but once I did that there were no further issues. I would do what was suggested above. Reboot and then turn off and then sign back in to home sharing.
	0

Feb 4, 2013, 02:22 PM	#4
jcovaltine macrumors newbie Join Date: Oct 2012	I'm having the same problem since the update. I narrowed it down to when the ATV 3 goes to sleep when I go to use it again it doesn't reconnect to my homeshare properly. So I just set it to never sleep and it has been working fine since. Hopefully they will fix this problem soon.
	0


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