when this case/company first came out for the iphone 4s i fell in love. was one of the first to order it (black/chrome). I was one of the people who complained that the leverage was scratching the phone. They eventually sent out a sticker. 5 days after the warranty ended, the button on the top broke off. I was denied a replacement (wasnt mad, it was 5 days after the warranty ended). Either way, I still liked the way it looked (even though it was peeling). So again I ordered another, this time in white/chrome. They fixed the rubbing issue but I immediately noticed the quality was not as good. The leverage did not feel as secure and the button on top BARELY sat above the lever. Again, I still liked the company/product. A few months later, the button broke again. This time it was under warranty and they sent out a replacement. I told them there might be a flaw in the design of the button as both of my cases broke. No reply regarding this possible design flaw. So the 3rd case I received was another white/chrome which this time I gave to my gf to use as I had another case on to use temporarily. AGAIN I felt that the quality of the product was even worse. The lever would barely close, and the button was sitting low once again. At this point I was becoming a skeptic. The straw that broke the camels back? That button broke as well. ALL of my cases from them have broken buttons. Am I gonna ask for another replacement? Heck no, i'll move on. Do I still like the design/concept? Yes. All buttons breaking? Quality/design flaw.