need help fast

[2mooons]

have a mac mini & put the snow leopard disk in & started it but its been running for 1 hour & alll i see is the apple screen with the little circle just spinning. what do i do now? i cant get the disk out or anything

[simsaladimbamba]

What Mac mini is it?
What about powering the Mac mini down via holding the power button, pressing it again and ejecting the DVD?

Force Eject a Stuck CD or DVD
Apple Computers: Troubleshooting the slot load optical disc drive

And what kind of installation DVD is it?

Fast enough?

Ah, you need help "fast", but are not answering.

[2mooons]

sorry im a quadriplegic not sure on what model older bbut 2 g of ram.
tried turning it off but doont know how to eject disk

[simsaladimbamba]

Originally Posted by 2mooons

sorry im a quadriplegic not sure on what model older bbut 2 g of ram.
tried turning it off but doont know how to eject disk

Then click the links about Force Ejecting a stuck DVD in post #2.

[MisterKeeks]

Originally Posted by 2mooons

sorry im a quadriplegic not sure on what model older bbut 2 g of ram.
tried turning it off but doont know how to eject disk

The serial # is on the bottom. If it is a twelve digit #, post last 4 digits. If 11, post last three digits of serial #.

[2mooons]

thanks talkd to apple i need leopard before i can run snow leopard
had no idea thanks

[simsaladimbamba]

Originally Posted by 2mooons

thanks talkd to apple i need leopard before i can run snow leopard
had no idea thanks

You do not need Mac OS X 10.5 Leopard prior to installing Mac OS X 10.6 Snow Leopard, as the 19 USD Upgrade DVD is a fully working retail version of Mac OS X and does not need a prior installation of Mac OS X on the Mac.