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Old Apr 24, 2013, 03:38 AM   #1
als88
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My new iPad ha a crack just outside the screen

and i need a replacement, can you'll tell me how to get a replacement from apple? i was getting out of the car and it fell down on concrete but thankfully the screen was not affected.
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Old Apr 24, 2013, 03:58 AM   #2
dictoresno
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if you have applecare or applecare +, you can get a replacement. if you dont, then by going into apple and lying about the crack to try to swindle them out of replacing it is just wrong. or you can be honest with them and see if they will replace it for you. warranty doesnt cover accidental damage, but applecare does.
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Old Apr 24, 2013, 08:19 AM   #3
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If u have AC+ ur all good. If u don't, and u want a replacement, it's gonna cost u $149.
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Old Apr 24, 2013, 08:49 AM   #4
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Quote:
Originally Posted by sulpfiction View Post
If u have AC+ ur all good. If u don't, and u want a replacement, it's gonna cost u $149.
Apple has been known to replace out of warranty iPad for free, but it is hit or miss. If it is new and you paid for it with a credit card, the card issuing company may have accidental coverage. You might want to look into it, OP.
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Old Apr 24, 2013, 10:26 AM   #5
aPple nErd
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this is an iphone forum
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Old Apr 24, 2013, 01:48 PM   #6
TJ61
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Quote:
Originally Posted by als88 View Post
and i need a replacement, can you'll tell me how to get a replacement from apple? i was getting out of the car and it fell down on concrete but thankfully the screen was not affected.
Didn't you learn the procedure with your iPhone? Remember?



Regards,
Tom
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Old Apr 25, 2013, 07:58 AM   #7
sulpfiction
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Originally Posted by ucfgrad93 View Post
Apple has been known to replace out of warranty iPad for free, but it is hit or miss. If it is new and you paid for it with a credit card, the card issuing company may have accidental coverage. You might want to look into it, OP.
Yeah, but not so much anymore...if at all. When AC+ came out, out of warranty, sympathy replacements slowly disappeared.
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Old Apr 25, 2013, 05:31 PM   #8
dictoresno
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Originally Posted by aPple nErd View Post
this is an iphone forum
No this an apple forum, and this post is in the iPad section. I think you're the one who's lost.
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Old Apr 25, 2013, 05:34 PM   #9
aPple nErd
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o sorry. my iPad glitches and it says iPhone. on my mac it says iPad
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Old Apr 26, 2013, 07:27 AM   #10
AQUADock
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Originally Posted by dictoresno View Post
No this an apple forum, and this post is in the iPad section. I think you're the one who's lost.
Actually it was originally posted in the iPhone section and got moved here.
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Old Apr 26, 2013, 04:24 PM   #11
dictoresno
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Originally Posted by AQUADock View Post
Actually it was originally posted in the iPhone section and got moved here.
That makes more sense
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Old Apr 26, 2013, 08:13 PM   #12
everythingfun
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What if there is other damage inside, will AC+ cover as well?
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Old Apr 27, 2013, 12:09 AM   #13
dictoresno
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Originally Posted by everythingfun View Post
What if there is other damage inside, will AC+ cover as well?
AC will cover accidental damage. so it will cover drop damage regardless of minor or major damage.
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