Hi there,
I bought a macbook pro from ebay a few months back - was really pleased with it, everything |I wanted, no problems until Sunday when I was met with a grey screen, big black square and in 5 different languages, a message telling me to hold down the power button to turn off and restart it.
Ive done some online research using my work PC and the symptoms suggest that my Macbook has a 'kernel panic'.
No idea really what this is, but some suggestions were to boot up into safe mode - which ive done....however, ive reached a wall.
It requests a password and not knowing it, i clicked on the hint button and it told me there is no password I just need to hit enter...which i did, and nothing happened, it just gave me the hint again...
I cant get any further with this - id really love someones help as Ive no idea what Im doing and i desperately need to fix this....thank you
I bought a macbook pro from ebay a few months back - was really pleased with it, everything |I wanted, no problems until Sunday when I was met with a grey screen, big black square and in 5 different languages, a message telling me to hold down the power button to turn off and restart it.
Ive done some online research using my work PC and the symptoms suggest that my Macbook has a 'kernel panic'.
No idea really what this is, but some suggestions were to boot up into safe mode - which ive done....however, ive reached a wall.
It requests a password and not knowing it, i clicked on the hint button and it told me there is no password I just need to hit enter...which i did, and nothing happened, it just gave me the hint again...
I cant get any further with this - id really love someones help as Ive no idea what Im doing and i desperately need to fix this....thank you