Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > iPhone, iPod and iPad > iPhone

Reply
 
Thread Tools Search this Thread Display Modes
Old Nov 11, 2011, 01:05 PM   #1
rimmi2002
macrumors member
 
Join Date: Apr 2011
Deleted Mail Messages are not going to Trash

Hi I just got my first iphone. I have AT&T 4S....its a great phone. Only thing that is annoying me is that when I delete something from my mail...it disappears into thin air. Never makes it to the trash folder...like normally deleted from gmail or sparrow does. I have lost some very important e-mail with this if I accidentally touch the delete button.

I checked under settings--->mail-->mail account-->advanced and deleted items are listed to go the "Trash" on server. Its not happening though. I tried to change the folder...and still no luck...actually after changing the folder, when I exit and go back to the mail setting it automatically sets back to the trash folder on server regardless of which folder I assigned it.

Any help will be great. Please advice. Thanks.
rimmi2002 is offline   0 Reply With Quote
Old Nov 11, 2011, 01:09 PM   #2
r2shyyou
macrumors 68000
 
r2shyyou's Avatar
 
Join Date: Oct 2010
Location: Paris, France
Quote:
Originally Posted by rimmi2002 View Post
Hi I just got my first iphone. I have AT&T 4S....its a great phone. Only thing that is annoying me is that when I delete something from my mail...it disappears into thin air. Never makes it to the trash folder...like normally deleted from gmail or sparrow does. I have lost some very important e-mail with this if I accidentally touch the delete button.

I checked under settings--->mail-->mail account-->advanced and deleted items are listed to go the "Trash" on server. Its not happening though. I tried to change the folder...and still no luck...actually after changing the folder, when I exit and go back to the mail setting it automatically sets back to the trash folder on server regardless of which folder I assigned it.

Any help will be great. Please advice. Thanks.
Which email service is this in reference to (e.g. iCloud)?
__________________
"kkkkkkkk ....ok" - iphone4s16gb
r2shyyou is offline   0 Reply With Quote
Old Nov 11, 2011, 01:32 PM   #3
rimmi2002
Thread Starter
macrumors member
 
Join Date: Apr 2011
for gmail. I am not syncing my mail through icloud.
rimmi2002 is offline   0 Reply With Quote
Old Nov 11, 2011, 01:34 PM   #4
ajohnson253
macrumors 68000
 
ajohnson253's Avatar
 
Join Date: Jun 2008
You need to go to settings, then mail. Click on each email account you'd like and go to the bottom it says archive messages. Make sure that is off. Now when you delete your emails you do not want it will go straight to the trash.
__________________
Apple & Snapple for Lunch.
iPhone 4S, 13" 1.8GHZ 256GB i7 MBA
ajohnson253 is offline   0 Reply With Quote
Old Nov 11, 2011, 01:34 PM   #5
r2shyyou
macrumors 68000
 
r2shyyou's Avatar
 
Join Date: Oct 2010
Location: Paris, France
Quote:
Originally Posted by rimmi2002 View Post
for gmail. I am not syncing my mail through icloud.
Okay. How is your Gmail account set up (e.g. Exchange)? Sorry for the questions but understanding your exact setup will help those trying to troubleshoot.
__________________
"kkkkkkkk ....ok" - iphone4s16gb
r2shyyou is offline   0 Reply With Quote
Old Nov 11, 2011, 01:37 PM   #6
f00f
macrumors 6502a
 
Join Date: Feb 2009
Location: New Yawk
Quote:
Originally Posted by rimmi2002 View Post
Hi I just got my first iphone. I have AT&T 4S....its a great phone. Only thing that is annoying me is that when I delete something from my mail...it disappears into thin air. Never makes it to the trash folder...like normally deleted from gmail or sparrow does. I have lost some very important e-mail with this if I accidentally touch the delete button.

I checked under settings--->mail-->mail account-->advanced and deleted items are listed to go the "Trash" on server. Its not happening though. I tried to change the folder...and still no luck...actually after changing the folder, when I exit and go back to the mail setting it automatically sets back to the trash folder on server regardless of which folder I assigned it.

Any help will be great. Please advice. Thanks.

Settings-->mail-->mail account-->Archive Messages

What's the status of this switch?

As for accidentally deleting messages: how are you managing to accidentally swipe the message & then follow that up by accidentally pressing the delete button? Just curious. ;-)
__________________
13" MBA mid 2012 | 27" iMac late 2012 | iPhone 5S 64GB Space Gray
f00f is offline   0 Reply With Quote
Old Nov 11, 2011, 01:38 PM   #7
r2shyyou
macrumors 68000
 
r2shyyou's Avatar
 
Join Date: Oct 2010
Location: Paris, France
Quote:
Originally Posted by ajohnson253 View Post
You need to go to settings, then mail. Click on each email account you'd like and go to the bottom it says archive messages. Make sure that is off. Now when you delete your emails you do not want it will go straight to the trash.
If your email is set up via IMAP, the above should do the trick.
__________________
"kkkkkkkk ....ok" - iphone4s16gb
r2shyyou is offline   0 Reply With Quote
Old Nov 11, 2011, 01:46 PM   #8
FreakinEurekan
macrumors Demi-God
 
FreakinEurekan's Avatar
 
Join Date: Sep 2011
Location: Eureka Springs, Arkansas
Quote:
Originally Posted by rimmi2002 View Post
for gmail. I am not syncing my mail through icloud.
Gmail messages can't actually be deleted from the iPhone mail app. They are getting "Archived" instead. They will be in your "All Mail" folder.
FreakinEurekan is offline   0 Reply With Quote
Old Nov 11, 2011, 02:07 PM   #9
Almy
macrumors 6502
 
Join Date: Sep 2008
Yes you can delete messages from the iPhone mail app. You just have to follow the given instructions and chose not to archive them in your settings.
Almy is offline   0 Reply With Quote
Old Nov 12, 2011, 10:12 AM   #10
rimmi2002
Thread Starter
macrumors member
 
Join Date: Apr 2011
Quote:
Originally Posted by f00f View Post
Settings-->mail-->mail account-->Archive Messages

What's the status of this switch?

As for accidentally deleting messages: how are you managing to accidentally swipe the message & then follow that up by accidentally pressing the delete button? Just curious. ;-)
Thanks that seemed to do the trick. I guess I was archiving the messages and thought they were disappearing. Any advantage of archiving vs. deleting? Seems like the archiving process went a lot faster than deleting it. Now the icon in the middle changed from down arrow to a trash box. How do I delete with swipe and delete button? Sorry a newbie to iphone don't know all the gestures. Thanks for the help.
rimmi2002 is offline   0 Reply With Quote
Old Nov 12, 2012, 10:19 PM   #11
funn1bunn1
macrumors newbie
 
Join Date: Apr 2010
I want to say thank you for making this thread. I just retrieve a very important email from the All Mail folder from the Apple mail. What happened is that I didn't know what the middle button in the Iphone mail app does, and I clicked it, so glad it was just sent to the Archive.
funn1bunn1 is offline   0 Reply With Quote
Old Nov 12, 2012, 10:46 PM   #12
puppers
Banned
 
Join Date: Oct 2012
Location: Detroit, MI
Surprised I have not see anyone mention this.

Set up google as exchange HERE

THEN MOST IMPORTANTLY do this after.

Open safari (not any other browser) on the iPhone. Go to m.google.com/sync and select ipad, then select "enable" "delete email as trash". Once this is done hit save. Now if you delete in MAIL it will be in trash in Gmail online.
puppers is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPhone

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
thread Thread Starter Forum Replies Last Post
Deleted mail client HELP craig4568 Mac Applications and Mac App Store 3 Jun 9, 2011 06:27 AM
Verizon COO: "We are not going to have any flaws on the execution of the iPhone launc digitard iPhone 37 Jan 28, 2011 08:04 PM
Macmail - deleted messages no longer going into Trash markstjames Mac Basics and Help 2 Aug 23, 2009 05:11 PM
Deleted files not going in Trash Macian007 OS X 5 May 25, 2007 02:09 PM
Deleted objects suddenly not going into Trash. dogbone Mac Basics and Help 10 Jan 30, 2007 11:26 PM


All times are GMT -5. The time now is 06:03 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC