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Old Sep 13, 2012, 07:51 PM   #1
jwhazel
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Can you not buy more than 1 phone on contract through Apples online store?

Wifes b-day is coming up soon so I thought I'd upgrade both of our phones to the 5. So I thought I'd do a dry run just so the preorder goes smoothly before I leave for work. Using the iphone 4s on apples site:

Select phone #1 > Select 'Replace a phone on my account with a new iPhone' > Check eligibility (enter phone #1 = good) > add to cart

Select phone #2 > Select 'Replace a phone on my account with a new iPhone' > Check eligibility (enter phone #2 = good) > add to cart

You're then presented with this message:
Only one carrier-activated iPhone can be ordered at a time. Please make sure only one carrier-activated iPhone is in your Cart. Your Cart may contain multiple unlocked iPhones.

Will not let you checkout. Can you really not upgrade 2 phones through the online store or am I missing something
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Old Sep 13, 2012, 07:54 PM   #2
tigres
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Quote:
Originally Posted by jwhazel View Post
Wifes b-day is coming up soon so I thought I'd upgrade both of our phones to the 5. So I thought I'd do a dry run just so the preorder goes smoothly before I leave for work. Using the iphone 4s on apples site:

Select phone #1 > Select 'Replace a phone on my account with a new iPhone' > Check eligibility (enter phone #1 = good) > add to cart

Select phone #2 > Select 'Replace a phone on my account with a new iPhone' > Check eligibility (enter phone #2 = good) > add to cart

You're then presented with this message:
Only one carrier-activated iPhone can be ordered at a time. Please make sure only one carrier-activated iPhone is in your Cart. Your Cart may contain multiple unlocked iPhones.

Will not let you checkout. Can you really not upgrade 2 phones through the online store or am I missing something
Are you serious?
was going to do the same. I will wait for others to post some information; I was not sure of this myself. 2 orders/2 shipments/ same address/ same day- makes no sense.
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Old Sep 13, 2012, 07:59 PM   #3
jwhazel
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Try it and see if you can get it to work. I even tried "upgrading" to mobile share plan on one at the full price ($40 plan + $45 phone). Theres no option on the other phone to just tack on another $45 phone, its the full $85 like you're applying for a seperate plan.
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Old Sep 13, 2012, 08:01 PM   #4
CrAkD
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Ouch this is going to clog up the system tonight
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Old Sep 13, 2012, 08:04 PM   #5
dave006
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Quote:
Originally Posted by tigres View Post
Are you serious?
was going to do the same. I will wait for others to post some information; I was not sure of this myself. 2 orders/2 shipments/ same address/ same day- makes no sense.
Yep two orders, 2 shipments. One order per phone number. They could even come from different lines based on capacity / color ordered.

Dave
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Old Sep 13, 2012, 08:10 PM   #6
dndandrea
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I'm going to be ordering 2 as well. We are both eligible for upgraded phones. I wonder if i'll be quick enough to make 2 separate orders or if apple is going to fix this so I can order both in one transaction.
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Old Sep 13, 2012, 08:14 PM   #7
tigres
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I am going via the iphone app like last year. Thanks for the heads up OP.
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Old Sep 13, 2012, 08:16 PM   #8
dave006
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Well it has been that way in the past and it is still true if you want to order an iPhone 4S today. So don't expect it to change.

Dave
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Old Sep 13, 2012, 08:32 PM   #9
CrAkD
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Got my express checkout all setup I'm ready!
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Old Sep 13, 2012, 08:37 PM   #10
jwhazel
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I didn't realize you could make 2 separate orders, interesting.

Quote:
Originally Posted by tigres View Post
I am going via the iphone app like last year. Thanks for the heads up OP.
So are you saying the iphone app will allow you to purchase multiples at a time or just that its easier than using a web browser?
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Old Sep 13, 2012, 08:43 PM   #11
tigres
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Quote:
Originally Posted by jwhazel View Post
I didn't realize you could make 2 separate orders, interesting.


So are you saying the iphone app will allow you to purchase multiples at a time or just that its easier than using a web browser?
I only ordered one last year, and yes- app is simple as ever.
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