Replacement iMac 27 2012???

Trojans · 04:29 AM

My original iMac 27 has a high pitched noise issue, so I called Apple and they agreed to replace for me. Currently, the replacement iMac is on its way and scheduled to be delivered the day after Christmas.

I have to say Apple customer service is really superior. They put me on top of list and also use fastest shipping option available for the replacement.

I will post more detail when I receive the replacement.

larzy · Dec 23, 2012, 05:38 AM

That's really good service. When did you call to get the replacement and where are you located? I called Thursday because my new 27 is noisy as well but the replacement is not due until late January / early February.

2bcool2 · Dec 23, 2012, 06:50 AM

Quote:

Originally Posted by larzy

That's really good service. When did you call to get the replacement and where are you located? I called Thursday because my new 27 is noisy as well but the replacement is not due until late January / early February.

same noise problem, me too .. january maybe ? but expected as its xmas time lol

iThomas159 · Dec 23, 2012, 01:00 PM

I have the same problem with my iMac 2012, too.
I also called Apple and mine will be picked up by DHL tomorrow.
When it arrives at Apple, they will send me a new one!

edry.hilario · Dec 23, 2012, 02:18 PM

Quote:

Originally Posted by iThomas159

I have the same problem with my iMac 2012, too.
I also called Apple and mine will be picked up by DHL tomorrow.
When it arrives at Apple, they will send me a new one!

some noise problems with mine too it sounds like a refrigerator lol, they said theyd would put me on top the list too and will send me a replacement however i get to keep the one im currently using till the new comes in... i check on my apple account and my order says processing hopefully we wont have to wait really long to get our replacements.

Spink10 · Dec 23, 2012, 02:36 PM

wow - this must be a wide spread issue.

iWaiting · Dec 24, 2012, 02:42 AM

Goody that will mean plenty of refurbs

Dec 23, 2012, 04:24 AM	#1
Trojans macrumors member Join Date: Sep 2012	Replacement iMac 27 2012??? My original iMac 27 has a high pitched noise issue, so I called Apple and they agreed to replace for me. Currently, the replacement iMac is on its way and scheduled to be delivered the day after Christmas. I have to say Apple customer service is really superior. They put me on top of list and also use fastest shipping option available for the replacement. I will post more detail when I receive the replacement. Last edited by Trojans; Dec 23, 2012 at 04:29 AM.
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Dec 23, 2012, 05:38 AM	#2
larzy macrumors member Join Date: Nov 2008 Location: Denmark	That's really good service. When did you call to get the replacement and where are you located? I called Thursday because my new 27 is noisy as well but the replacement is not due until late January / early February. __________________ iMac 27" i5 2012 : iPad mini : iPhone 5
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Dec 23, 2012, 01:00 PM	#4
iThomas159 macrumors newbie Join Date: Nov 2012	I have the same problem with my iMac 2012, too. I also called Apple and mine will be picked up by DHL tomorrow. When it arrives at Apple, they will send me a new one! __________________ ___________________________ iMac 27" 2012 3,2 GHz i5, GTX 680, 1TB Fusion Drive, 8 GB RAM ordered \| MacBook Pro 13" Mid 2009 \| MacBook Pro 13" Mid 2012 \| iPhone 3G \| iPhone 4 \| iPad 1
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Dec 23, 2012, 02:36 PM	#6
Spink10 macrumors 68020 Join Date: Nov 2011	wow - this must be a wide spread issue.
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Dec 24, 2012, 02:42 AM	#7
iWaiting Registered User Join Date: Dec 2012	Goody that will mean plenty of refurbs
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