How to check if a macbook is new?

chanyitian · Jul 8, 2012, 08:39 AM

Hey. I recently purchased a macbook air. How do you check if the macbook air is brand new? how do you check if it has been activated before? I purchased the macbook air from the online store but i returned it for another one as there was a fault with the original one. I was worried that they may give me a refurnished one. thanks

macmastersam · Jul 8, 2012, 08:42 AM

the model shouldnt be refurbished if it wasn't bought from the refurb store, but the online store, (with fresh stock). however, the 'faulty' macbook will be repaired and then put on the apple online refurbished store.

Crazy Badger · Jul 8, 2012, 08:51 AM

Does it look new? Is there anything to suggest it's not? Do you have the same guarantee?

If the answer is Yes - No - Yes does it matter if it's new/repaired/refurbished?

Dangerous Theory · Jul 8, 2012, 09:00 AM

Original box = new afaik.

Wynand32 · Jul 8, 2012, 02:24 PM

If Apple sold you a refurb as new, then they've broken all sorts of laws, local, state, and federal. So, the chances of them doing that are slim to none. No, actually, I take that back. The chances are actually none.

Think about what would have to happen. First, your returned unit would need to be sent somewhere specific to be placed in new packaging along with accessories that would have to be placed in new packaging. Then the box would have to be sent to wherever the new inventory is being warehoused, and slipstreamed into the new inventory which was sent in lots from the factory. The serial number would have to be reset in their system, assuming you logged into your Apple ID with the unit (which was probably already linked since you bought it online, not sure how that works).

All of this would have to be done on purpose. There's no way it could happen accidentally. And so, Apple would be purposefully breaking the law, and to what purpose? Making a few extra dollars rather than just selling as a refurb?

petrucci666 · Jul 8, 2012, 04:19 PM

Check the battery cycles. If you bought it new then it should be around zero or at least very low (depending on how many times you charged it already).

If it is refurbished then it would've come to you with about 30+ battery cycles already.

KPOM · Jul 8, 2012, 04:21 PM

Quote:

Originally Posted by chanyitian

Hey. I recently purchased a macbook air. How do you check if the macbook air is brand new? how do you check if it has been activated before?

Enter your serial number here: https://selfsolve.apple.com/agreementWarrantyDynamic.do

chanyitian · Jul 8, 2012, 09:19 PM

Quote:

Originally Posted by KPOM

Enter your serial number here: https://selfsolve.apple.com/agreementWarrantyDynamic.do

thanks for your help. It is new.

Jul 8, 2012, 08:39 AM	#1
chanyitian macrumors regular Join Date: Jun 2012	How to check if a macbook is new? Hey. I recently purchased a macbook air. How do you check if the macbook air is brand new? how do you check if it has been activated before? I purchased the macbook air from the online store but i returned it for another one as there was a fault with the original one. I was worried that they may give me a refurnished one. thanks
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Jul 8, 2012, 08:51 AM	#3
Crazy Badger macrumors regular Join Date: Apr 2008 Location: Scotland	Does it look new? Is there anything to suggest it's not? Do you have the same guarantee? If the answer is Yes - No - Yes does it matter if it's new/repaired/refurbished? __________________ 2010 MBA 2.13GHz 4GB RAM 2011 iMac 27" 2.7GHz i5 32GB RAM iPad2 iPhone5 aTV2 8TB ReadyNAS
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Jul 8, 2012, 08:42 AM	#2
macmastersam macrumors 6502a Join Date: Sep 2011 Location: Essex, england	the model shouldnt be refurbished if it wasn't bought from the refurb store, but the online store, (with fresh stock). however, the 'faulty' macbook will be repaired and then put on the apple online refurbished store.
	0

Jul 8, 2012, 09:00 AM	#4
Dangerous Theory macrumors 68000 Join Date: Jul 2011 Location: UK	Original box = new afaik.
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Jul 8, 2012, 02:24 PM	#5
Wynand32 macrumors newbie Join Date: Jul 2012	If Apple sold you a refurb as new, then they've broken all sorts of laws, local, state, and federal. So, the chances of them doing that are slim to none. No, actually, I take that back. The chances are actually none. Think about what would have to happen. First, your returned unit would need to be sent somewhere specific to be placed in new packaging along with accessories that would have to be placed in new packaging. Then the box would have to be sent to wherever the new inventory is being warehoused, and slipstreamed into the new inventory which was sent in lots from the factory. The serial number would have to be reset in their system, assuming you logged into your Apple ID with the unit (which was probably already linked since you bought it online, not sure how that works). All of this would have to be done on purpose. There's no way it could happen accidentally. And so, Apple would be purposefully breaking the law, and to what purpose? Making a few extra dollars rather than just selling as a refurb?
	0

Jul 8, 2012, 04:19 PM	#6
petrucci666 macrumors 6502a Join Date: Apr 2009	Check the battery cycles. If you bought it new then it should be around zero or at least very low (depending on how many times you charged it already). If it is refurbished then it would've come to you with about 30+ battery cycles already.
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