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Old Dec 14, 2013, 08:24 PM   #26
deadiphone5
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Join Date: Dec 2013
Angry 2nd Iphone 5 unable to charge

Quote:
Originally Posted by WesCole View Post
I had a similar issue with my iPhone 5. I would have to wiggle the plug around and re-insert it into the phone several times before it would start charging. And, if I barely touched the cable, it would quit charging. I got two replacement cables and they worked for a little bit, but eventually the phone quit charging all together. Apple sent me a replacement iPhone 5 about a month or so ago and it has worked great until two nights ago. I had to plug it in and unplug it a few times before it would charge. Hopefully that was just a fluke deal...but, if it keeps up, I am going to be calling Apple back.
So I am up to my second IPHONE 5 which cant charge....tried multiple cables, multiple chargers...its an IPHONE 5 issue I am convinced....no connection to computer either - so you cannot back up your phone or charge it- cloud is the only option and as far as I can determine, I have not been able to back up photos or videos...so they are now lost!

I am very frustrated about this - Apple will send me yet another phone (I have a service contract) and I will use it for another 4-5 months .....I am wondering if others have experience this issue - I asked if Apple was seeing an issue with the connection port on the Iphone 5, but got no response....
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Old Dec 14, 2013, 08:31 PM   #27
WesCole
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Quote:
Originally Posted by deadiphone5 View Post
So I am up to my second IPHONE 5 which cant charge....tried multiple cables, multiple chargers...its an IPHONE 5 issue I am convinced....no connection to computer either - so you cannot back up your phone or charge it- cloud is the only option and as far as I can determine, I have not been able to back up photos or videos...so they are now lost!

I am very frustrated about this - Apple will send me yet another phone (I have a service contract) and I will use it for another 4-5 months .....I am wondering if others have experience this issue - I asked if Apple was seeing an issue with the connection port on the Iphone 5, but got no response....
Try gently cleaning the port out with a rubber coated paper clip or something. Just be gentle when cleaning it. You will be surprised at how much crap gets in that little port. Once you cleaned it, try charging it again. This is what worked for me.
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Old Dec 15, 2013, 06:02 AM   #28
oVerboost
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Quote:
Originally Posted by WesCole View Post
Try gently cleaning the port out with a rubber coated paper clip or something. Just be gentle when cleaning it. You will be surprised at how much crap gets in that little port. Once you cleaned it, try charging it again. This is what worked for me.
This, although cotton buds work really well as does a small vacuum attachment, an Apple store will clean it out for you if needs be even out of warranty, happened on my old 5.
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Old Dec 17, 2013, 07:09 PM   #29
jeromeg52
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Thumbs up Tooth Pick works!

Quote:
Originally Posted by Bazooka-joe View Post
I had the sane problem and used a tooth pick. Less risk of damage
Just used a tooth pick after the failure of compressed air. Dug out a (small) ton of lint. Phone is charging fine now!
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Old Jan 7, 2014, 05:32 PM   #30
beckersonian
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Join Date: Jan 2014
same problem - easy solutions don't work

my wife and I are having the same problem. We have two different phones and two different brand new cables and both of us can charge off of our laptops just fine, but when we plug those same cables into any wall outlet (using our two different wall socket adapters) the phone says it's charging, but the charge level never actually increases.

We are using the same brand of wall adapters, true, but it's odd that such a simple device would fail in this way, and yet still deliver some current or signal to the phone, making me think it's a phone or software issue.
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Old Nov 12, 2014, 03:04 PM   #31
Katinatreesee
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Join Date: Nov 2014
Found a solution myself:

Just experienced this problem. I have an iPhone 4s and an iPhone 5c.

It turns out that if I use the iPhone 4s charger (the wall plug only but with the iPhone 5 adapter) with the iPhone 5c, the screen doesn't respond properly (cannot unlock, can't press accurately, etc). When I switched it out with the iPhone 5c charger wall plug, it worked perfectly even when plugged in.

Thus, I suggest you determine which plug goes with which Apple device and mark them so they don't get mixed up.
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Old Nov 12, 2014, 03:23 PM   #32
C DM
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Quote:
Originally Posted by Katinatreesee View Post
Found a solution myself:

Just experienced this problem. I have an iPhone 4s and an iPhone 5c.

It turns out that if I use the iPhone 4s charger (the wall plug only but with the iPhone 5 adapter) with the iPhone 5c, the screen doesn't respond properly (cannot unlock, can't press accurately, etc). When I switched it out with the iPhone 5c charger wall plug, it worked perfectly even when plugged in.

Thus, I suggest you determine which plug goes with which Apple device and mark them so they don't get mixed up.
Or there might be something off with that particular wall plug basically.
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Old Nov 12, 2014, 03:34 PM   #33
Katinatreesee
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Quote:
Originally Posted by C DM View Post
Or there might be something off with that particular wall plug basically.
Perhaps, but the one that originally seemed problematic (iPhone 4s) continues to charge my iPhone 4s without issue (doesn't make screen difficult to work with).
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Old Nov 16, 2014, 01:16 AM   #34
coxt
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Before you spend any money, ......cleaning works

Quote:
Originally Posted by ParagJain View Post
Hi,

I am unable to charge my iPHone 5 when its plugged in to a wall socket. Tried restarging the normal way and also, the rest option (power/home button).
Also, when connected to power source the screen does not respond.

it charges when connected to a computer so the charging point should be fine.
Anyone else having such issues or know how this can be solved ?
My son's iPhone 5 charger plug was very tentative in its connection. He had to use a rubber band to hold it tight enough. I looked at the port with a 15 x magnifier. There was an almost invisible layer of lint covering most of the bottom of the port. And it was very hard and compacted. Multiple mashings of the plug into the port had compressed the lint until it was like cloth. I fashioned a plastic pick out of a nozzle from a can of compressed air. ( I refused to use anything metal near those pins.) It took 20 solid minutes of careful picking away at this stubborn blanket of lint before it was all gone. My son was amazed when, after I handed it to him and he plugged it in, the iPhone 5 chimed immediately and began charging immediately. I'm going to order some dust covers for the port. Side note:
I have twins. A boy and a girl. My son carries his iphone in his pants pocket. My daughter, in her purse. My son's phone has had recurring port clogging issues. My daughter has never had any. So, if you carry your phone in your pants pocket without a dust cover for the charging port, try this cleaning operation first before you spend any money.
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