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Old Nov 12, 2012, 08:23 AM   #26
syd430
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Originally Posted by Leonard1818 View Post
f it wears out prematurely.
It's very slight scratching on the back. His home button didn't stop working. I would say his phone is still 100%.
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Old Nov 12, 2012, 08:28 AM   #27
BFizzzle
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they don't replace for user-caused scratches. They'll make you pony up $49 and give you a new phone.
assuming they have applecare+.. if not put a 2 in front of that $49
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Old Nov 12, 2012, 08:31 AM   #28
MattZani
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Your case scratched phone.
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Old Nov 12, 2012, 08:44 AM   #29
Leonard1818
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Originally Posted by syd430 View Post
It's very slight scratching on the back. His home button didn't stop working. I would say his phone is still 100%.
I don't disagree... it's minor, cosmetic. For me, I'd be ticked but I personally would probably just use that as an excuse to get a skin or stop using a case and stop caring.

I do understand though for some people it's a big deal. They paid *at least* $650 for the thing... I'd want it to look good for 2 weeks minimum.

I suppose what I'm saying is that I can see it from both perspectives however in your shoe analogy, I would have taken those damn things back. I've been in business long enough to know that the markup that is on these types of things is INSANE and you really have no obligation to just "put up with" a sub-par product. ESPECIALLY when the company who manufactures or sells it spins it as "premium".
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