The Seagate Debacle... Have I just become its next victim?

xplnusa · Jan 6, 2013, 11:08 AM

So this morning I went to wake my 09 iMac from sleep so that I could figure out why, once again my ATV wasn't seeing the library. Well, I put in my password and got the good old beach ball... After waiting about 5 min I decided I'd reboot it. Now I get to the white screen, Apple Logo and the spinning gears. 15 min later its still there. I tried unplugging it it, same thing. BUGGER... I did a search and my seriel number does say that I'm part of the Seagate HDD problem. Do you think this is the issue? Honestly I've had 0 problems with this iMac until about 3 weeks ago the superdrive died on me so I just purchased an external Blu Ray drive instead. Other than that its been a champ!

TIA for any help.

Heath

blueroom · Jan 6, 2013, 11:11 AM

Take it in. You've got a brand new HDD waiting.

Paulywauly · Jan 6, 2013, 11:12 AM

Quote:

Originally Posted by xplnusa

So this morning I went to wake my 09 iMac from sleep so that I could figure out why, once again my ATV wasn't seeing the library. Well, I put in my password and got the good old beach ball... After waiting about 5 min I decided I'd reboot it. Now I get to the white screen, Apple Logo and the spinning gears. 15 min later its still there. I tried unplugging it it, same thing. BUGGER... I did a search and my seriel number does say that I'm part of the Seagate HDD problem. Do you think this is the issue? Honestly I've had 0 problems with this iMac until about 3 weeks ago the superdrive died on me so I just purchased an external Blu Ray drive instead. Other than that its been a champ!

TIA for any help.

Heath

Sounds like a bad hard drive, try booting from your recovery cd. If that works id take it back to Apple and get them to take a look. If its a Seagate or if you have Applecare on it they should fix it for free

xplnusa · Jan 6, 2013, 11:15 AM

Okay, I'll dig out my boot CD and see what happens. Sadly my applecare expired back in October.

Thanks guys.

WilliamG · Jan 6, 2013, 11:23 AM

Quote:

Originally Posted by xplnusa

Okay, I'll dig out my boot CD and see what happens. Sadly my applecare expired back in October.

Thanks guys.

You're still covered till April 12.

MatthewAMEL · Jan 6, 2013, 06:29 PM

http://www.apple.com/support/imac-harddrive/

xplnusa · Jan 8, 2013, 01:54 AM

Dropped it off at a local Apple authorized service center tonight. (I'm 3.5 hours from the closest apple store). He should be calling me tomorrow to verify if its one of the seagate drives. Sounds like I might be paying an additional amount to have him replace my superdrive while he's got it open too. And possibly upgrade my HDD to a 3TB while its open...

Wrathwitch · Jan 8, 2013, 10:29 AM

Quote:

Originally Posted by xplnusa

Okay, I'll dig out my boot CD and see what happens. Sadly my applecare expired back in October.

Thanks guys.

That doesn't matter. Mine was expired, I received an email from Apple stating that my Seagate HD qualified even though I had no problems with it. They are replacing them up to March 2013.

I booked my appointment, wiped my HD and brought it in. Replaced no problem, no charge.

*edit sorry I should have read the post to the end.

xplnusa · Jan 9, 2013, 11:26 PM

Got the call from the service center yesterday, it was a seagate HDD, so he's ordering the new one. Then he's going to give me some $$$ for it towards a 3TB drive instead and I'm still waiting on how much the super drive will run me. After this if I can get her to run another 2+ years I'll be a happy camper. Thankfully it does most of its work as a server more than anything now, most of the surfing/chatting/email is handled my by MBP, so I'm okay with the iMac being a little slower as far as the processor goes.

xplnusa · Jan 13, 2013, 12:04 AM

Its back home on my desk, time machine is putting all of my data back on (or so I'm hoping) all at the blazing fast speed of USB 2.0. So I guess I'll check it out in the morning. It gave me an estimate of 8 hours and 16 minutes to get it all back.

Jan 6, 2013, 11:08 AM	#1
xplnusa macrumors regular Join Date: Nov 2009 Location: Idaho	The Seagate Debacle... Have I just become its next victim? So this morning I went to wake my 09 iMac from sleep so that I could figure out why, once again my ATV wasn't seeing the library. Well, I put in my password and got the good old beach ball... After waiting about 5 min I decided I'd reboot it. Now I get to the white screen, Apple Logo and the spinning gears. 15 min later its still there. I tried unplugging it it, same thing. BUGGER... I did a search and my seriel number does say that I'm part of the Seagate HDD problem. Do you think this is the issue? Honestly I've had 0 problems with this iMac until about 3 weeks ago the superdrive died on me so I just purchased an external Blu Ray drive instead. Other than that its been a champ! TIA for any help. Heath
	0

Jan 6, 2013, 11:11 AM	#2
blueroom macrumors 601 Join Date: Feb 2009 Location: Toronto, Canada	Take it in. You've got a brand new HDD waiting. __________________ My iOS devices are not jailbroken. Bill My Blog
	0

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Jan 6, 2013, 11:15 AM	#4
xplnusa Thread Starter macrumors regular Join Date: Nov 2009 Location: Idaho	Okay, I'll dig out my boot CD and see what happens. Sadly my applecare expired back in October. Thanks guys.
	0

Jan 6, 2013, 06:29 PM	#6
MatthewAMEL macrumors 6502 Join Date: Oct 2007 Location: Orlando, FL	http://www.apple.com/support/imac-harddrive/
	0

Jan 8, 2013, 01:54 AM	#7
xplnusa Thread Starter macrumors regular Join Date: Nov 2009 Location: Idaho	Dropped it off at a local Apple authorized service center tonight. (I'm 3.5 hours from the closest apple store). He should be calling me tomorrow to verify if its one of the seagate drives. Sounds like I might be paying an additional amount to have him replace my superdrive while he's got it open too. And possibly upgrade my HDD to a 3TB while its open...
	0

Jan 9, 2013, 11:26 PM	#9
xplnusa Thread Starter macrumors regular Join Date: Nov 2009 Location: Idaho	Got the call from the service center yesterday, it was a seagate HDD, so he's ordering the new one. Then he's going to give me some $$$ for it towards a 3TB drive instead and I'm still waiting on how much the super drive will run me. After this if I can get her to run another 2+ years I'll be a happy camper. Thankfully it does most of its work as a server more than anything now, most of the surfing/chatting/email is handled my by MBP, so I'm okay with the iMac being a little slower as far as the processor goes.
	0

Jan 13, 2013, 12:04 AM	#10
xplnusa Thread Starter macrumors regular Join Date: Nov 2009 Location: Idaho	Its back home on my desk, time machine is putting all of my data back on (or so I'm hoping) all at the blazing fast speed of USB 2.0. So I guess I'll check it out in the morning. It gave me an estimate of 8 hours and 16 minutes to get it all back.
	0