Go Back   MacRumors Forums > Apple Hardware > Notebooks > MacBook Air

Reply
 
Thread Tools Search this Thread Display Modes
Old Dec 20, 2012, 01:05 AM   #1
Farplaner
macrumors 6502
 
Join Date: Aug 2008
Just bought MacBook Air... How to update to 10.8.2?

I purchased the MBA at apple store online and received it today... Everything is working great, except when I went to do a Software Update, it sent me to the App Store, and when I went to Mountain Lion, it's asking me to pay $19.99

Well, the MBA came with mountain lion! I shouldn't have to pay again. Any advice? Thanks.
Farplaner is offline   0 Reply With Quote
Old Dec 20, 2012, 01:09 AM   #2
justperry
macrumors 603
 
justperry's Avatar
 
Join Date: Aug 2007
Location: 7 Km South of an active upside down (boat) volcano.
Quote:
Originally Posted by Farplaner View Post
I purchased the MBA at apple store online and received it today... Everything is working great, except when I went to do a Software Update, it sent me to the App Store, and when I went to Mountain Lion, it's asking me to pay $19.99

Well, the MBA came with mountain lion! I shouldn't have to pay again. Any advice? Thanks.
Did you register the MBA or input your AppleID?

Not a refurb is it, it's the 2012 model.
justperry is offline   0 Reply With Quote
Old Dec 20, 2012, 01:11 AM   #3
Farplaner
Thread Starter
macrumors 6502
 
Join Date: Aug 2008
Quote:
Originally Posted by justperry View Post
Did you register the MBA or input your AppleID?

Not a refurb is it, it's the 2012 model.
Yes I did register my email address when prompted at first boot up.

Edit: and yes, it's the current model.
Farplaner is offline   0 Reply With Quote
Old Dec 20, 2012, 01:39 AM   #4
krravi
macrumors 65816
 
Join Date: Nov 2010
Quote:
Originally Posted by justperry View Post
Did you register the MBA or input your AppleID?

Not a refurb is it, it's the 2012 model.
I bought a refurb 2012 last week and it updated fine without any questons.

Call Apple.
__________________
Lots of Apple,Sony and other gadgets.
krravi is offline   0 Reply With Quote
Old Dec 20, 2012, 01:42 AM   #5
Mrbobb
macrumors 601
 
Join Date: Aug 2012
If it's already a ML, all you have to do is -> SOFTWARE UPDATE.

If it came with Lion, then follow THIS PROCEDURE.
Mrbobb is offline   0 Reply With Quote
Old Dec 20, 2012, 02:09 AM   #6
Nermal
Moderator
 
Nermal's Avatar
 
Join Date: Dec 2002
Location: Whakatane, New Zealand
Go to the Apple menu and choose About This Mac to see which version you have. If the machine came from Apple then it should already have 10.8, in which case Apple > Software Update'll do it.
Nermal is online now   0 Reply With Quote
Old Dec 20, 2012, 07:26 AM   #7
Farplaner
Thread Starter
macrumors 6502
 
Join Date: Aug 2008
It came from Apple, with Mountain Lion. When I did software updates the 10.8.2 update did not show up.

When going to about this Mac it showed the version as 10.8...
Farplaner is offline   0 Reply With Quote
Old Dec 20, 2012, 09:28 AM   #8
Farplaner
Thread Starter
macrumors 6502
 
Join Date: Aug 2008
OK. I called Apple Support. They had me go through the troubleshooting steps (went through safe mode, checked version numbers, etc).

And eventually the support person told me to just download the update from the apple support site manually, and the next time Apple releases an update the app store should recognize that I'm running Mountain Lion. If not, they can get the laptop looked at.

I guess we'll see what happens...

Edit 1: Oh come on, when I tried to run update 10.8.2, it says it requires 10.8.1, so here I am downloading 10.8.1 first...

Edit 2: After installing 10.8.1 and 10.8.2, the App Store now shows that there are updates available (Safari/iTunes/MBA Update 2.0), so I think this is resolved! (Hopefully, the real test comes when Apple releases 10.8.3...)

Last edited by Farplaner; Dec 20, 2012 at 09:57 AM.
Farplaner is offline   0 Reply With Quote
Old Dec 20, 2012, 01:34 PM   #9
Nermal
Moderator
 
Nermal's Avatar
 
Join Date: Dec 2002
Location: Whakatane, New Zealand
That is... really weird. Software Update is a bit buggy in ML but I haven't seen it that bad!
Nermal is online now   0 Reply With Quote
Old Dec 20, 2012, 02:32 PM   #10
Beligerent
macrumors regular
 
Join Date: Oct 2003
Location: Penacook, NH
Send a message via AIM to Beligerent
You're updating it wrong Just kiddin'
Beligerent is offline   0 Reply With Quote
Old Dec 20, 2012, 03:09 PM   #11
posguy99
macrumors regular
 
Join Date: Nov 2004
Quote:
Originally Posted by Beligerent View Post
You're updating it wrong Just kiddin'
He is. No one in the thread told him to download the Combo updater vs the Delta. The 10.8.2 Delta would certainly have required 10.8.1.
posguy99 is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Hardware > Notebooks > MacBook Air

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Bought Macbook Air but Getting Eyestrain hbksabhi MacBook Air 33 Oct 12, 2013 02:41 AM
Bought a Macbook Air on eBay. Redrum509 Buying Tips and Advice 5 Mar 30, 2013 12:10 PM
I Just Bought a MacBook Air... and Love it! Amrives MacBook Air 13 Feb 11, 2013 12:43 PM
Bought wife a Macbook Air tawcat Mac Basics and Help 1 Jan 22, 2013 04:19 AM
Bought MacBook Air. What accessories? TheLuckyOne01 Buying Tips and Advice 3 Aug 22, 2012 10:40 PM

Forum Jump

All times are GMT -5. The time now is 11:31 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC