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Old Oct 24, 2012, 06:04 PM   #1
Scott-n-Houston
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Speck of dust inside my rear camera lens (iPhone 5)

Can it be removed/cleaned? It's at about the 2 o'clock spot. I haven't noticed anything in pictures yet, but I really haven't taken a lot of pictures yet either.

It's a large white speck.

The rest of my phone rocks. I love the screen (no yellow issues, etc), and my battery life rocks. I have none of the common complaints with the iPhone 5.

If it can be fixed by disassembly at the Apple Store, I'm going to do it, but I don't think I'll ask for a replacement unless or until I can see the speck in pictures.

Does anyone know? Can the phone be disassembled to that point?
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Old Oct 24, 2012, 06:14 PM   #2
mikeydeezy
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Originally Posted by Scott-n-Houston View Post
Can it be removed/cleaned? It's at about the 2 o'clock spot. I haven't noticed anything in pictures yet, but I really haven't taken a lot of pictures yet either.

It's a large white speck.

The rest of my phone rocks. I love the screen (no yellow issues, etc), and my battery life rocks. I have none of the common complaints with the iPhone 5.

If it can be fixed by disassembly at the Apple Store, I'm going to do it, but I don't think I'll ask for a replacement unless or until I can see the speck in pictures.

Does anyone know? Can the phone be disassembled to that point?

I don't think they will. I had the same issue & got my phone replaced with a POS.

If it doesn't interfere with your camera ignore it my friend.
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Old Oct 24, 2012, 06:31 PM   #3
ScottJ
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I had the same problem, in about the same position (2 o'clock), just outside the focal area. I was worried that it was going to shift over time, and took it in to the Genius at my local Apple store. They were able to take it to the back and remove the offending speck. (To me, it looked a bit like a curved plastic shaving...)

The Genius that did the repair explained that the iPhone 5 is much easier to open than previous models, and they're better able to do in-store repairs like this...
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Old Oct 24, 2012, 07:18 PM   #4
Charadis
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This is weird, mine is about the 2 o'clock position, too. And it's a white speck, but the camera seems fine with taking clean photos. Perhaps, is this really a dust speck?? Sent from my iPhone 5.
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Old Oct 24, 2012, 07:24 PM   #5
thadoggfather
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Originally Posted by mikeydeezy View Post
If it doesn't interfere with your camera ignore it my friend.
I'd go with this.

If everything else works great, including photos, just avoid it. There are far worse issues out there QC-wise.

Think of it as your golden ticket to replace the phone on the last day of the included warranty if you so please.
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Old Oct 24, 2012, 09:21 PM   #6
Scott-n-Houston
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Good advice. And weird that others have it too... either coincidence or something else.

At this point, I'm going to leave it alone unless I notice it in pictures.
I like the 'golden ticket' concept too!
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Old Oct 24, 2012, 10:36 PM   #7
msaftw
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Good advice. And weird that others have it too... either coincidence or something else.

At this point, I'm going to leave it alone unless I notice it in pictures.
I like the 'golden ticket' concept too!
I don't have a speck but a small circular dot in the same 2 o'clock position, doesn't affect photos...yet at least. Also in Houston.
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Old Nov 3, 2012, 03:40 PM   #8
bt1988
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Mine has gotten an excessive amount of dust but I'm not sure if it really affects image quality. Just haven't had time to go in and get it looked at. Anyone know if they open up the phone or just replace the whole thing?

http://i.imgur.com/g2ySi.jpg
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Old Nov 3, 2012, 09:37 PM   #9
RichardC300
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Originally Posted by bt1988 View Post
Mine has gotten an excessive amount of dust but I'm not sure if it really affects image quality. Just haven't had time to go in and get it looked at. Anyone know if they open up the phone or just replace the whole thing?

http://i.imgur.com/g2ySi.jpg
Wow... That is excessive! Bring that in asap!

I have one speck between the 4 and 5 position. No problems so far.
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Old Nov 4, 2012, 01:25 AM   #10
Myiphone7
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Wow... That is excessive! Bring that in asap!

I have one speck between the 4 and 5 position. No problems so far.
I would exchange it. Looks like a defect in the gasket.
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Old Nov 4, 2012, 05:30 PM   #11
bt1988
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I took it in today and the Genius didn't offer to have it cleaned or replaced. He went to the back for a while and came back and stated that if it didn't affect photo quality, then he couldn't replace it. Looks like I'll be headed back after a while or I'll request an advanced replacement from Apple since I have AppleCare+.

I don't know that I can ever get the camera to show the specks directly in the view, but I did feel like the camera on my 4S was sharper. This is probably why, but I didn't mention it.
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Old Nov 4, 2012, 05:53 PM   #12
Merkie
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Blowing compressed air into the microphone next to the camera might help a little.
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Old Nov 4, 2012, 10:45 PM   #13
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funny you mentioned this, i also have a white speck at the 3 o'clock position in my lens. im gonna make an appointment as well. it is outside of focal length and doesnt effect pics. and it was never there before, appeared two weeks ago.
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Old Nov 4, 2012, 10:51 PM   #14
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Old Nov 5, 2012, 10:50 PM   #15
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spoke to a friend of mine who works at an apple store, and he said hes seen this issue before. apparently apple stores will replace the phone and not clean it out. so im gonna stop by on thursday. the speck isnt effecting pic quality as of now, but may dislodge in the future, which is what im concerned about. he said they would/should happily replace with new.
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Old Nov 5, 2012, 11:07 PM   #16
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Looks it is one of those inevitable things. There is dust everywhere. Both my brand new iPhones had dust inside the lens. So long as it doesn't show on pics you're fine

It's like buying new white Adidas kicks and expecting them to stay fresh out of box white even when you wear them out.
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Old Nov 12, 2012, 09:23 PM   #17
dictoresno
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just got back from a Genius Bar appointment. the guy took the phone in the back and came out in 5 mins after he removed the speck of dust. he said it happens sometimes from the manufacturing process. anyone with this white or other kind of dust, just bring it in. its a 5 minute fix which they can remove for you.
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Old Nov 22, 2012, 11:49 AM   #18
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It's normal. Stuff will get in there.
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