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Old Jan 21, 2013, 02:24 AM   #1
bradlfc
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MacBook Air tried all resets still won't turn on

I can't get ny mac air on it was working perfect last night , shut it down turned it off and then I tried to turn it on the next day it wouldnt work?
I've tried the pram reset and the smc reset still nothing?
I've left the mac fully charge still nothing?

My air is the a1370 11"
Any suggestions.?
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Old Jan 21, 2013, 02:29 AM   #2
Macman45
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If you can't get anything on the screen, then taking in to Apple is your only course of action....I'm guessing this is the case?
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Old Jan 21, 2013, 02:36 AM   #3
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Originally Posted by Macman45 View Post
If you can't get anything on the screen, then taking in to Apple is your only course of action....I'm guessing this is the case?
Too expensive to go to apple no matter what the problem , my mac can't of died over night for no reason there must be an explanation
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Old Jan 21, 2013, 02:47 AM   #4
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Originally Posted by bradlfc View Post
Too expensive to go to apple no matter what the problem , my mac can't of died over night for no reason there must be an explanation
Power supply / Logic Board are just two possibilities and yes, they can die like that. If the Mac is out of warranty etc.your best bet is to find somebody close by who can take it apart and diagnose the issue. MBA's are not user friendly when it comes to teardown, so a diagnose from Apple would still be best....If you take it into a store they can at least tell you what is wrong.
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Old Jan 21, 2013, 04:22 AM   #5
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How old is it? You should have one year warranty for hardware problems (and this sounds like one), if it's within that period you should get it exchanged for free.
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Old Jan 21, 2013, 04:31 AM   #6
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Quote:
Originally Posted by bradlfc View Post
I can't get ny mac air on it was working perfect last night , shut it down turned it off and then I tried to turn it on the next day it wouldnt work?
I've tried the pram reset and the smc reset still nothing?
I've left the mac fully charge still nothing?

My air is the a1370 11"
Any suggestions.?
Leading questions:
Is your power brick connected? Is the indicator light green or orange?
Does the led (front edge) react when you press the power button? How?
Does it make any sound or beeps?

RGDS,
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Old Jan 21, 2013, 04:46 AM   #7
bradlfc
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Originally Posted by Stingray454 View Post
How old is it? You should have one year warranty for hardware problems (and this sounds like one), if it's within that period you should get it exchanged for free.
Out of warranty early 2011 model

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Quote:
Originally Posted by seveej View Post
Leading questions:
Is your power brick connected? Is the indicator light green or orange?
Does the led (front edge) react when you press the power button? How?
Does it make any sound or beeps?

RGDS,
Is connected , no beeps or sounds no signs on the LCD , and it was orange but left it in all day now its green presumed its fully charged
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Old Jan 21, 2013, 04:49 AM   #8
Stingray454
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Originally Posted by bradlfc View Post
Out of warranty early 2011 model
Too bad, I guess you need to go to an Apple store / apple reseller and have it looked at. You can always try calling Apple and explain the problem - I know people that have gotten 2-3 year old computers exchanged because of hardware failure even though any warranty is long gone - I guess you need to be lucky and talk to someone that feels generous :P
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Old Jan 21, 2013, 05:07 AM   #9
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Originally Posted by bradlfc View Post
Out of warranty early 2011 model

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Is connected , no beeps or sounds no signs on the LCD , and it was orange but left it in all day now its green presumed its fully charged

Sounds like a power surge burnt out your logic board. Power surges can be a bitch, thats why I never have plugged in to a mains without surge protection.

I could be wrong if apple have built in an anti surge in their chargers.
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Old Jan 21, 2013, 05:32 AM   #10
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Sounds like a power surge burnt out your logic board. Power surges can be a bitch, thats why I never have plugged in to a mains without surge protection.

I could be wrong if apple have built in an anti surge in their chargers.
Uh, if it was a surge so massive as to kill the notebook, the power brick CERTAINLY wouldn't be functional, man

Look, OP, take it up to Apple. No one has some magic "computer wont turn on" magic bullet, and you really haven't given us any unique information to work with. Worst case is they tell you the repair is more than a new one.

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Also dude, really? Two threads? You admitted to spilling a friggin drink on it in the other one. What exactly are you expecting us to conjure up to fix failure due to very real screw ups?
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Old Jan 21, 2013, 06:49 AM   #11
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The problem with these types of threads is that there isn't enough information to even make an educated guess at the problem, let alone deduce which one of many possibilities actually ails your Mac.

Why does it matter that your Mac is out of warranty? Apple geniuses will usually take a look and run tests for free, and sometimes will even take it in for a tech to work on free of charge. Certainly, if it does cost money to fix (ie fried logic board), you can always decline and find someone else to do it. There's no reason not to take it to Apple to ask them to check it out. It's certainly better than asking us -- without access to the computer and the vaguest of symptoms (no boot), it's impossible for us to tell you what's wrong.

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Originally Posted by Robyr View Post
Also dude, really? Two threads? You admitted to spilling a friggin drink on it in the other one. What exactly are you expecting us to conjure up to fix failure due to very real screw ups?
Wait, so the OP damaged it? @OP, see, here's the other problem with threads like this. Did it develop symptoms/other problems earlier, or did it actually just die as described? We definitely can't help you if the actual issues aren't even as described.

If there is a liquid spill and the DC-in/battery is working normally, then it could just be the keyboard itself, as it wouldn't be able to recognize the power button or any key combination to reset PRAM, etc. This is a perfect example of what I described in the above post -- being holistic, accurate, and honest is the most useful thing when you need help. If I didn't know about the liquid spill, I'd say 100% chance you needed a logic board replacement.

EDIT: I didn't realize this was your other thread -- http://forums.macrumors.com/showthread.php?t=1529101... so the intrigue continues, as do the inconsistencies. Does the charger turn green or not? Is your battery working? Are you just trolling us?
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Old Jan 21, 2013, 06:59 AM   #12
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Originally Posted by bradlfc View Post
Too expensive to go to apple no matter what the problem , my mac can't of died over night for no reason there must be an explanation
You did spill something on it in your other post. Then you changed the keyboard. Hardly no reason.
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Old Jan 21, 2013, 07:10 AM   #13
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Lance Armstrong, is tha u?
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Old Jan 21, 2013, 10:44 PM   #14
bradlfc
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Originally Posted by blueroom View Post
You did spill something on it in your other post. Then you changed the keyboard. Hardly no reason.
i started a new thread because no one was giving me a straight answer? yes the keyboard was changed but nothing is wrong with the key board and everything was working , no one could answer why people where just saying because the keyboard was changed this is the problem but it is not , no liquid was spilt on the logic board , the laptop is on now so please explain why it turns on sometimes and not other times it cant be the logic board as it works sometimes and when its on it works perfectly?

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Lance Armstrong, is tha u?
yes , yes it is
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Old Jan 21, 2013, 11:34 PM   #15
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Since it's currently working it's a mystery to me.
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Old Mar 1, 2013, 09:23 PM   #16
dan48422
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Iam having this same problem I have gone as far as buying a new power cord. And changing the power supply. Still the same thing it'll turn on once in awhile but completely random. I have even taking out the internal battery to make sure that wasnt the problem and still will only power up randomly. If anyone has any suggestions what this could be please let me know. I am pretty computer savvy but this 1 has me stumped. I am also too thinking it could be the keyboards power button . Is there anyway to test this to be sure does anyone know of ? Thanks
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