can't end call iphone 5 ?

tivoboy · Jan 25, 2013, 09:30 PM

So, lately we've been having a problem. using an iphone 5, 6.0.1, phone works well, but lately when I think the person has been on a call for a while, the screen won't allow one to END the call? Screen comes up, the button is there but nothing works.

I end up just waiting for the other party to end the call, but that really isn't a good solution.

thoughts?

tboyd37 · Jan 25, 2013, 09:41 PM

a couple suggestions to try..

you can end the call with the power button if needed(just do a quick double tap).. but probably software related.. idk if updating to 6.0.2 would actually solve that specific issue but i'd advise it & restore the phone if needed. if it still doesn't work after that.. id probably be looking to possibly making an appointment with a genius if an apple store isn't to far..

hope this helps you

Ajones330 · Jan 25, 2013, 09:48 PM

Sounds software related, I would update the software and see if that helps. Also try rebooting first by holding the lock and home button down at the same time until the phone goes off then comes back on...

aphexacid · Jan 25, 2013, 09:50 PM

That's happened to me a few times on various iphone models. I don't know what causes it but its very annoying.

If it happens often, I'd do a clean restore. Then go from there

aPple nErd · Jan 25, 2013, 10:32 PM

Quote:

Originally Posted by aphexacid

That's happened to me a few times on various iphone models. I don't know what causes it but its very annoying.

If it happens often, I'd do a clean restore. Then go from there

Had this with my iPhone 4 on 5.0.1 wayyyy back. Took it to apple store, and they gave me a new one.

Jan 25, 2013, 09:30 PM	#1
tivoboy macrumors 68000 Join Date: May 2005	can't end call iphone 5 ? So, lately we've been having a problem. using an iphone 5, 6.0.1, phone works well, but lately when I think the person has been on a call for a while, the screen won't allow one to END the call? Screen comes up, the button is there but nothing works. I end up just waiting for the other party to end the call, but that really isn't a good solution. thoughts?
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Jan 25, 2013, 09:41 PM	#2
tboyd37 macrumors newbie Join Date: Dec 2012 Location: brownsville pa	a couple suggestions to try.. you can end the call with the power button if needed(just do a quick double tap).. but probably software related.. idk if updating to 6.0.2 would actually solve that specific issue but i'd advise it & restore the phone if needed. if it still doesn't work after that.. id probably be looking to possibly making an appointment with a genius if an apple store isn't to far.. hope this helps you __________________ ipod video black(2 30 gb)ipod nano yellow(4th gen 8gb) iphone 5 verizon 16 gb
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Jan 25, 2013, 09:48 PM	#3
Ajones330 macrumors 6502 Join Date: Jul 2008 Location: SEC Country	Sounds software related, I would update the software and see if that helps. Also try rebooting first by holding the lock and home button down at the same time until the phone goes off then comes back on... __________________ There is nothing so useless as doing efficiently that which should not be done at all.~Peter F. Drucker 13" MBP l 13" MB l iPhone 5 64GB l
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Jan 25, 2013, 09:50 PM	#4
aphexacid macrumors 6502a Join Date: Jul 2007 Location: Chicago	That's happened to me a few times on various iphone models. I don't know what causes it but its very annoying. If it happens often, I'd do a clean restore. Then go from there
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