iPhone 5 Dust in Camera Issue

jsnuff1 · 05:46 PM

I have had this iPhone 5 for about a month now, and as you can see there has been a great deal of dust buildup between the camera and front cover. At first I didnt care as it did not seem to effect images, but now in lowlight or really bright pictures you can start seeing the effects of them.

All the iPhones I have owned had never had this issue. This is also an replacement due to an unrelated camera issue on my original iPhone 5 (there was a defect on the camera sensor), but that iPhone 5 never had dust going in between the camera and cover.

Seems like there is an issue with the gasket that allows dust to get in on some of these iPhone 5's. Anyone else have a similar issue? Im about to go get this one replaced again :/

F123D · Jan 5, 2013, 02:42 PM

I've had a couple specs but nothing like that!

MattMJB0188 · Jan 5, 2013, 02:59 PM

Why you haven't taken it to Apple is what confuses me?

Brian Y · Jan 5, 2013, 03:01 PM

It looks like someone's taken that glass panel off with a screwdriver. Check the massive dent in the ridge at the top (there's always a ridge, but you can see a quite clear pry mark).

This would explain the dust.

Leonard1818 · Jan 5, 2013, 03:07 PM

DAAAAaaang! I just went and checked mine and I don't have any. I go nude too.... That's bad though. crazy.

QuarterSwede · Jan 5, 2013, 03:14 PM

Mine is dust free as well.

Just a heads up, try using the [TIMG] tag in the future for large pictures. It'll show a clickable thumbnail instead.

dictoresno · Jan 5, 2013, 05:33 PM

i had a small speck of dust or something in there when i bought the phone. took it back to an apple store and the guy went in the back and came out in 5 mins with it removed. he said sometimes it happens during the manufacturing process. but as i said, no need for a replacement phone as he was easily able to remove the dust.

Rocko1 · Jan 5, 2013, 06:59 PM

That camera lens need Head and Shoulders.

Mic looks dusty too.

Take it in.

jsnuff1 · Jan 6, 2013, 05:45 PM

Quote:

Originally Posted by bma

It looks like someone's taken that glass panel off with a screwdriver. Check the massive dent in the ridge at the top (there's always a ridge, but you can see a quite clear pry mark).

This would explain the dust.

There is no pry mark, and no one has taken off the back glass.

Brian Y · Jan 6, 2013, 05:49 PM

Quote:

Originally Posted by jsnuff1

There is no pry mark, and no one has taken off the back glass.

This should show the mark I'm talking about - you can see the dent going into the aluminium quite clearly. You can see it goes into the aluminium below, and that the glass has been rounded off at that exact point.

Aliens · 06:28 AM

I got my iphone 5 last week from a telco. Didn't realize the amoeba-like speck under the lens until today. Is this a common issue for the iphone 5's?

pnoyblazed · Jan 16, 2013, 09:19 AM

Quote:

Originally Posted by Brian Y

It looks like someone's taken that glass panel off with a screwdriver. Check the massive dent in the ridge at the top (there's always a ridge, but you can see a quite clear pry mark).

This would explain the dust.

yup I see it too

maxap · Jan 16, 2013, 09:40 AM

This appears to be a very widespread issue. See my thread about four iPhone 5's I had to exchange because of it.

Dust/smudges/scratches camera lens of the iPhone 5:

http://forums.macrumors.com/showthread.php?t=1509409

And to be honest, all five iPhone 5's I had in my hands had some specks of dust under the camera lens. (or even scratches)

This definitely looks like a design flaw to me and that's why I am waiting until the release of an iPhone 5S.

----------

Quote:

Originally Posted by F123D

I've had a couple specs but nothing like that!

Probably, the more you use your iPhone 5 outside the more dust will get inside the lens cover (which isn't properly sealed). I have never had this issue with my old iPhone 3GS.

----------

Quote:

Originally Posted by dictoresno

i had a small speck of dust or something in there when i bought the phone. took it back to an apple store and the guy went in the back and came out in 5 mins with it removed. he said sometimes it happens during the manufacturing process. but as i said, no need for a replacement phone as he was easily able to remove the dust.

But it also means that the lens cover is not sealed and the dust will eventually appear inside in the future anyway. Terrible...

akdj · Jan 16, 2013, 09:46 AM

Considering this thread is a week and a half old (with only a couple folks claiming the same and about a dozen responses)---I'm not sure how 'wide spread' an issue it is.

We've got 3 iPhone 5s in the family now, as well--an iTouch 5 (my son's for Christmas). No specs of dust under the lens in any of the units. All perfectly, exceptionally clear.

Two iPhones were purchased through AT&T about 2 months apart--another at the Apple Store, the same place we picked up the iTouch. The reason I bring that up is that they were obviously from different 'batches' in the process.

I agree with whoever pointed out the mark that looks as though it was 'messed' with. That's not normal. We've got two blacks and a white. None of the three have that 'mark'. What happened to it? Did you receive it like that? Agreed with the others...take it to the Apple store and see what they have to say.

J

ivtecDOu · Jan 16, 2013, 09:52 AM

Happened to my 4, 3g, and original iphone.

chipfiev · Jan 16, 2013, 09:53 AM

According to my local Apple store, this is a known problem - and it's not dust.

I thought I had dust in the lens of my iPhone 5 after looking at some pictures I had recently taken. I noticed a dark spot in the same location of a number of pictures. I took my phone to the Apple Store and, once the genius saw the speck, I was quickly given a replacement phone.

The real reason: the "dust" was a piece of the sapphire lens. I asked if there was anything I could do to prevent this and was told there wasn't. It just happens.

So, while your mileage may vary, my dust problem was much more than that.

Smartass · Jan 16, 2013, 10:32 AM

in the words of 99% of users on this forum

You're overreacting with your OCD! this phone is perfectly fine, you threw that dust into the camera and now you're trying to make apple look bad!

iKroes · Jan 16, 2013, 04:44 PM

Also noticed a kind of smudge on my taken photos. Looked at my lens and could see a smudge/dustpart under the lens....pretty frustrating because this phone was just perfect...now i got a black spot on my pictures.

This is my 4th iphone 5 now

1st: scratches out of the box on the screen
2nd: scratches out of the box and dents
3rd: dent on the back of the phone and damaged spots
4th: smudges on camera lens

maaaan, why apple, whyyy?

Jan 5, 2013, 02:40 PM	#1
jsnuff1 macrumors 6502 Join Date: Oct 2003 Location: NY	iPhone 5 Dust in Camera Issue I have had this iPhone 5 for about a month now, and as you can see there has been a great deal of dust buildup between the camera and front cover. At first I didnt care as it did not seem to effect images, but now in lowlight or really bright pictures you can start seeing the effects of them. All the iPhones I have owned had never had this issue. This is also an replacement due to an unrelated camera issue on my original iPhone 5 (there was a defect on the camera sensor), but that iPhone 5 never had dust going in between the camera and cover. Seems like there is an issue with the gasket that allows dust to get in on some of these iPhone 5's. Anyone else have a similar issue? Im about to go get this one replaced again :/ Last edited by jsnuff1; Jan 6, 2013 at 05:46 PM.
	0

Jan 5, 2013, 02:42 PM	#2
F123D macrumors 68030 Join Date: Sep 2008 Location: SoCal	I've had a couple specs but nothing like that! __________________ Jailbroken iPhone 3G -> Jailbroken iPhone 4 -> iPhone 5 -> Galaxy Note II
	0

Jan 5, 2013, 03:14 PM	#6
QuarterSwede macrumors 604 Join Date: Oct 2005 Location: Colorado Springs, CO	Mine is dust free as well. Just a heads up, try using the [TIMG] tag in the future for large pictures. It'll show a clickable thumbnail instead. __________________ Help stop children from viewing internet pornography. "Next to the Word of God, the noble art of music is the greatest treasure in the world." -- Martin Luther
	0

Jan 5, 2013, 05:33 PM	#7
dictoresno macrumors 65816 Join Date: Apr 2012 Location: NJ	i had a small speck of dust or something in there when i bought the phone. took it back to an apple store and the guy went in the back and came out in 5 mins with it removed. he said sometimes it happens during the manufacturing process. but as i said, no need for a replacement phone as he was easily able to remove the dust. __________________ Verizon iPhone 5 32GB Black iPad Mini 16GB Black iPod Touch 4th Generation 64GB
	0

Jan 16, 2013, 05:33 AM	#11
Aliens macrumors newbie Join Date: Jan 2013	Foreign object under lens I got my iphone 5 last week from a telco. Didn't realize the amoeba-like speck under the lens until today. Is this a common issue for the iphone 5's? Attached Thumbnails Last edited by Aliens; Jan 16, 2013 at 06:28 AM.
	0

Jan 5, 2013, 02:59 PM	#3
MattMJB0188 macrumors 6502a Join Date: Dec 2009 Location: Indiana	Why you haven't taken it to Apple is what confuses me?
	0

Jan 5, 2013, 03:01 PM	#4
Brian Y macrumors 65816 Join Date: Oct 2012	It looks like someone's taken that glass panel off with a screwdriver. Check the massive dent in the ridge at the top (there's always a ridge, but you can see a quite clear pry mark). This would explain the dust.
	0

Jan 5, 2013, 03:07 PM	#5
Leonard1818 macrumors 68000 Join Date: Nov 2011	DAAAAaaang! I just went and checked mine and I don't have any. I go nude too.... That's bad though. crazy.
	0

Jan 5, 2013, 06:59 PM	#8
Rocko1 macrumors 68000 Join Date: Nov 2011	That camera lens need Head and Shoulders. Mic looks dusty too. Take it in.
	1

Jan 16, 2013, 09:46 AM	#14
akdj macrumors 6502a Join Date: Mar 2008 Location: Alaska	Considering this thread is a week and a half old (with only a couple folks claiming the same and about a dozen responses)---I'm not sure how 'wide spread' an issue it is. We've got 3 iPhone 5s in the family now, as well--an iTouch 5 (my son's for Christmas). No specs of dust under the lens in any of the units. All perfectly, exceptionally clear. Two iPhones were purchased through AT&T about 2 months apart--another at the Apple Store, the same place we picked up the iTouch. The reason I bring that up is that they were obviously from different 'batches' in the process. I agree with whoever pointed out the mark that looks as though it was 'messed' with. That's not normal. We've got two blacks and a white. None of the three have that 'mark'. What happened to it? Did you receive it like that? Agreed with the others...take it to the Apple store and see what they have to say. J
	0

Jan 16, 2013, 09:52 AM	#15
ivtecDOu macrumors 6502 Join Date: May 2008 Location: mass	Happened to my 4, 3g, and original iphone. __________________ Samsung Galaxy S3 Running CM10.1 2x-Black 16 gig iPhone 4 black 8 gig 3g-destroyed 2x -pwned 8 gig first gen iphone-sold
	0

Jan 16, 2013, 09:53 AM	#16
chipfiev macrumors newbie Join Date: Jan 2008	According to my local Apple store, this is a known problem - and it's not dust. I thought I had dust in the lens of my iPhone 5 after looking at some pictures I had recently taken. I noticed a dark spot in the same location of a number of pictures. I took my phone to the Apple Store and, once the genius saw the speck, I was quickly given a replacement phone. The real reason: the "dust" was a piece of the sapphire lens. I asked if there was anything I could do to prevent this and was told there wasn't. It just happens. So, while your mileage may vary, my dust problem was much more than that. __________________ Mac mini i5 2.3GHz/8 GB \| MacBook 2.0GHz/4 GB MacMini 2.0Ghz/8 GB \| Atom 1.6GHz/2 GB (Hackintosh) iPhone 5 64GB \| iPad 3 64GB WiFi \| iPod shuffle 4GB \| A Trio of Apple TVs
	0

Jan 16, 2013, 10:32 AM	#17
Smartass macrumors 6502 Join Date: Dec 2012	in the words of 99% of users on this forum You're overreacting with your OCD! this phone is perfectly fine, you threw that dust into the camera and now you're trying to make apple look bad!
	0

Jan 16, 2013, 04:44 PM	#18
iKroes macrumors newbie Join Date: May 2011 Location: Netherlands	Also noticed a kind of smudge on my taken photos. Looked at my lens and could see a smudge/dustpart under the lens....pretty frustrating because this phone was just perfect...now i got a black spot on my pictures. This is my 4th iphone 5 now 1st: scratches out of the box on the screen 2nd: scratches out of the box and dents 3rd: dent on the back of the phone and damaged spots 4th: smudges on camera lens maaaan, why apple, whyyy?
	0

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