Ok so, based on the information that I found at 9to50mac I went to the apple reseller in Colombia (premium reseller) I showed my appletv and let them see that mine had the serial number that the post said.
Basically, they said they had to request for an approval! They wanted me to give them my appletv and wait for 1 week if they change it or not.
I strongly disagree with this procedure, as I consider that if apple has decided to publicize the serial numbers is because they have done all the necessary technical diligences to provide full support and replacement to current owners of those appletvs.
I am trying to send to apple a formal letter letting them know how customers are mistreated and how Apple promise on great customer experience is being killed by this smart as..s.
Thanks
Basically, they said they had to request for an approval! They wanted me to give them my appletv and wait for 1 week if they change it or not.
I strongly disagree with this procedure, as I consider that if apple has decided to publicize the serial numbers is because they have done all the necessary technical diligences to provide full support and replacement to current owners of those appletvs.
I am trying to send to apple a formal letter letting them know how customers are mistreated and how Apple promise on great customer experience is being killed by this smart as..s.
Thanks