Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > Apple Applications > Mac Applications and Mac App Store

Reply
 
Thread Tools Search this Thread Display Modes
Old Mar 10, 2013, 10:38 AM   #26
rpg51
macrumors 6502
 
Join Date: Jul 2012
I was just poking around the net about Crashplan and I put in a google search "will not connect to crash plan central" and came up with a link to a site called "site down" with a number of posts along these lines:

"Server in Atlanta down
Sat, 03/09/2013 - 4:10pm -- Anonymous
Site:
CrashPlan

Server in Atlanta down for over 24 hours, confirmed with tech support by phone. Unable to connect to server. Why they couldn't post a message about this on their website is ridiculous, would have saved me time looking for solutions."

If this is what is causing my troubles - why didn't they simply come out and tell me that instead of putting me on a wild goose chase trouble shooting my own system. They did tell me after 4 days that there "might" be something on their end. But goodness -

Last edited by rpg51; Mar 10, 2013 at 10:44 AM.
rpg51 is offline   0 Reply With Quote
Old Mar 11, 2013, 08:26 AM   #27
scarred
macrumors 6502a
 
Join Date: Jul 2011
Quote:
Originally Posted by rpg51 View Post
What is the issue with java?
Java has a had a lot of major security problems recently.

http://www.macobserver.com/tmo/artic...-little-flashy
scarred is offline   0 Reply With Quote
Old Mar 11, 2013, 08:59 AM   #28
Weaselboy
macrumors G5
 
Weaselboy's Avatar
 
Join Date: Jan 2005
Quote:
Originally Posted by scarred View Post
Java has a had a lot of major security problems recently.

http://www.macobserver.com/tmo/artic...-little-flashy
Those have all been issues with the Java browser plugin and have nothing to do with running Java apps locally. You can install Java and disable the web plugin and be perfectly safe. Here is Crashplan's response to the issue.
Weaselboy is online now   0 Reply With Quote
Old Mar 13, 2013, 05:08 PM   #29
ricosuave
macrumors 6502
 
Join Date: Mar 2007
Location: In front of my mac
Quote:
Originally Posted by jljue View Post
I've been pretty happy with CrashPlan for the last couple of years. I was disappointed that I had to install Java when I got a newer MPB with ML, but CP technical support did confirm that they are coming out with a native Mac client sometime later this year.
Is there a link or more info about the Mac client?
ricosuave is offline   0 Reply With Quote
Old Mar 13, 2013, 05:23 PM   #30
Weaselboy
macrumors G5
 
Weaselboy's Avatar
 
Join Date: Jan 2005
Quote:
Originally Posted by ricosuave View Post
Is there a link or more info about the Mac client?
Crashplan has mentioned it on Twitter, but that is all I have seen, and no date attached to it.
Weaselboy is online now   0 Reply With Quote
Old Mar 13, 2013, 06:27 PM   #31
rpg51
macrumors 6502
 
Join Date: Jul 2012
I just received word from Crashplan that my problem connecting is the result of a technical problem at the server that I am connecting to. They are not able to tell me if, or when, it will be fixed. They expect it will be fixed, somehow.

I like the idea of the Crashplan system but I have waited a very long time with no results and so I have decided to switch to Backblaze.
rpg51 is offline   0 Reply With Quote
Old Mar 30, 2013, 06:33 AM   #32
jamespl
macrumors newbie
 
Join Date: Nov 2012
In terms of backups for macs, the one I've used in the last few months is ZipCloud, since it was apparently designed for macs, rather than "coming out with a client for mac". They also store data on Amazon data centers, which I thought about and is actually pretty sweet since it must be more secure than just a random data center (I think).
There's a review on the same site I linked to before:
http://www.bestbackups.com/blog/75/zipcloud/
jamespl is offline   0 Reply With Quote
Old Mar 30, 2013, 06:40 AM   #33
rpg51
macrumors 6502
 
Join Date: Jul 2012
Happy with Backblaze

So far so good with Backblaze. It was east to get started and once I had all my data uploaded on all three computers (took a few days) it has been running without a hitch. No noticeable impact on performance. Continuous back ups are made. I tested a restore and it worked perfectly. For me, with three computers in the house, the price was competitive.
rpg51 is offline   0 Reply With Quote
Old Apr 1, 2013, 01:23 PM   #34
HungryWolf
macrumors newbie
 
Join Date: Apr 2011
http://www.haystacksoftware.com/arq/

I am going to use Arq when I get my newest Mini project up and going. It is basically a super friendly UI for Amazon's cloud service. It was created specifically for OS X and it is designed to blend right in.

Yes, you pay for the Amazon storage you use so it may not be great for everyone but I like knowing that my data is in good hands. Plus, it is cheaper for most folks if they can use the slower Glacier($.01/GB) instead of the S3($.095/GB).

It seems similar to ZipCloud but you pay Amazon the monthly fees, not the storage software provider. A little different but to each their own.

My backup needs are about 200 GB of music and family pictures and video. It will amount to around $2/month, $24/year to start.
HungryWolf is offline   0 Reply With Quote
Old May 13, 2013, 11:37 AM   #35
loviniowa
macrumors newbie
 
Join Date: May 2013
Alternate Backup Sources

I had 2 laptops stolen and lost a bunch of photos. Now I back up everything at mypcbackup.com. It works for mac also. They offer a free trial and then 5.95 a month after that. Check it out.

http://mytinyurl.com/lucypcbackup

Last edited by loviniowa; May 13, 2013 at 12:14 PM. Reason: bad link
loviniowa is offline   0 Reply With Quote
Old Aug 16, 2014, 07:01 PM   #36
stevep33
macrumors newbie
 
Join Date: Aug 2014
Unhappy with Crashplan

I'm very unhappy with Crashplan. The interface is not very intuitive, especially when it comes to multiple drives. What is particularly bad though is the inefficient workflow when you need them to send a hard drive.

I had about 5 TB stored on Crashplan, spread over two main computers and 3 external hard drives. It took over two years to get all this information uploaded (yup, I'm in Australia and have a very slow internet connection). The other month my main work hard drive crashed and was irreparable. I began downloading from the site. This was not too complicated, but it was going to take a few months to get 3 TB down of a particular hard drive specific to one project I am working on.

So I paid the extra charge to have them post me a copy of my drive via the mail. Something some of you may not be aware of is that they need to send you absolutely everything you have backed up. It does not discern between this hard drive and that. This means it take more time for them to do. But the biggest problem was that when I did get the hard drive I was unable to access it. YOu can't access it like a normal external hard drive. You have to connect it to you computer and then access it via the internet. The process itself is overly complicated, and the interface a mess. I followed all their vague instructions verbatim and spent time online getting more support. At the end of the day I was unable to retrieve my information because the system kept asking me for a password that did not exist! I have no password for my administration system on my computer. BUt I tried all my other passwords for Crashplan just in case, and also checked with them what "password" they were referring to. Days passed. In the end; I couldn't get my data.

Luckily for me I had gone the old school route and backed up my material on a hard drive that I kept in my cupboard (often at a friends place for an extra measure). It was two months old though , so I needed to carefully combine data from this with some of the data I downloaded from the Crashplan site (which was surprisingly easy compared to the posted hard drive system).

I had an important project on this hard drive that I had been working for the last 6 years, and spent tens of thousands of dollars on. It all would have been lost if I'd relied totally on Crashplan. I'm bitterly disappointed. I now have to go through the whole process of finding a trusted online backup service and then spend months again uploading all my data. It now also looks like none of my data from this original hard drive exists on their server anymore, and even if I stayed with Crashplan I would have to start from scratch to back this main hard drive up. There's a chance that this particular is user error on my part. But the frustrating thing is that I was so mindful in following their instructions and because I spend a lot of time editing video, I am therefore always careful with file management. That didn't help me though.

I'd really like to hear from people who have needed to:
1 - retrieve large amounts of data
2 - do this from a posted hard drive to save time due to slow internet download speeds
3 - Had needed to prioritise which of their hard drives gets backed up first


I'm happy to spend a bit of extra money on a good online service. I just need something that actually works. I've heard some good things about Back Blaze and Zip Cloud, and would like to hear more from Mac users.

I think these companies are going to learn that trust is a large part of their brand, and when they screw with that they won't get second chances. Backup is important when you need the data back, not when you want a pretty interface on your computer that creates the semblance of security. I wish they'd spend more time on workflow, and intuitive interfaces rather than marketing and color-scheming.

Last edited by stevep33; Aug 16, 2014 at 07:14 PM.
stevep33 is offline   1 Reply With Quote
Old Aug 17, 2014, 08:48 AM   #37
Weaselboy
macrumors G5
 
Weaselboy's Avatar
 
Join Date: Jan 2005
Quote:
Originally Posted by ricosuave View Post
Is there a link or more info about the Mac client?
Quote:
Originally Posted by Weaselboy View Post
Crashplan has mentioned it on Twitter, but that is all I have seen, and no date attached to it.
Well, here we are eighteen months after Crashplan saying they are working on a native OS X client... and nothing.

Quote:
Originally Posted by stevep33 View Post
I'm very unhappy with Crashplan...
I had an issue with Crashplan locking up the hidden Time Machine folder /.Mobilebackups.trash. Others have had the same issue. You can see a report of what is going on in this thread.

Based on a recommendation in another thread I just switched to using the backup application Arq with the backups going to Amazon S3. So far I am very happy with this setup.

S3 storage is three cents per GB per month, so in my case with about 25GB of data it is costing me 75 cents a month vs. about four dollars a month to Crashplan. I am able to fully saturate my 30/5 connection in both directions during my testing.

======

Steve>> For your videos you can use the same Arq application to backup those files to Amazon Glacier. It is designed for archival storage of large files like your videos and is one penny per GB per month. You can read more about it here.

As much data as you have, even Glacier pricing won't be cheap. Buy maybe the extra cost is worth it to you if this is your business.

When you configure your S3/Glacier account you pick which Amazon server region you want to use, then use that setting in Arq. This may be beneficial for you in Australia



======

For others reading that want to try this, there is a walk through here I followed to get things setup. You can use the free trial of Arq and a free 5GB S3 account to test.

You can also use Arq with a free Google Drive 15GB account if your backup needs are not great.

In fairness to Crahsplan, they credited my charge card within one day of my cancellation, no questions asked.
Weaselboy is online now   0 Reply With Quote

Reply
MacRumors Forums > Apple Applications > Mac Applications and Mac App Store

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Online backup recommendations? M03 Mac Basics and Help 25 Nov 8, 2013 02:49 PM
Online backup solutions Tech198 Community Discussion 10 Oct 17, 2013 02:05 PM
Online Backup Advice johnyip Community Discussion 8 Nov 24, 2012 05:36 AM
Online backup solution? dgmul Community Discussion 8 Sep 13, 2012 03:26 PM
Online backup recommendations? Benbikeman OS X 5 Jul 24, 2012 11:42 AM

Forum Jump

All times are GMT -5. The time now is 08:34 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC