Ordered the wrong keyboard

Pngwyn · Dec 21, 2012, 06:31 PM

I just noticed I got the Numpad keyboard instead of a Bluetooth keyboard with my 27" iMac order.

I called in to try and change my order, but the rep said I could only cancel and re-place it which is definitely out of the question

Do you guys think I would be able to take it into the store after I received it and exchange it for a bluetooth one instead?

Spink10 · Dec 21, 2012, 06:32 PM

Yes - they will exchange it.

Siderz · Dec 21, 2012, 06:51 PM

Why would you want to?

Yeah, the wireless one uses less space and...hasn't got wires...but the wired one doesn't need its batteries changed and has USB ports on either end.

Pngwyn · Dec 21, 2012, 06:53 PM

I guess you have a point. I always had a MBP so I didn't think I would need a numpad and it is less space clutter, but the extra USB ports are really tempting, guess I'll have to think about it.

So if I wanted an exchange it'd be as easy as taking it to my local Apple store and explaining the situation?

Siderz · Dec 21, 2012, 07:01 PM

Quote:

Originally Posted by Pngwyn

So if I wanted an exchange it'd be as easy as taking it to my local Apple store and explaining the situation?

I'm not sure about returns, but I'm assuming Spink10 is correct.

Luckily I still have a wired short keyboard (As long as the wireless one) so I don't have to put up with the extra space for the numpad

The USB ports are really useful, honestly can't believe Apple stopped making the short wired keyboards. Maybe you could check on eBay.

rpramanik · Dec 21, 2012, 07:24 PM

along with the USB is much better for people who use excel, and word process.

artists, graphic, photo not so big a deal and no wire is much more beautiful.

I use excel so I got the wired...

multicore · Dec 21, 2012, 10:19 PM

Don't want to hijack thread, but my question seems pertinent: Are the ports on the numpad keyboard still USB2?

torana355 · Dec 21, 2012, 10:24 PM

I hate the Apple wireless keyboard, ill take the wired one anyday. I cant live without my numpad!!!!

----------

Quote:

Originally Posted by multicore

Don't want to hijack thread, but my question seems pertinent: Are the ports on the numpad keyboard still USB2?

Yes they are only USB2, it actually saved me because one of my external usb3 enclosures was not compatible with the new iMacs usb3 ports so i just plugged it into the keyboard to get my files off it.

Gelite55 · Dec 21, 2012, 10:36 PM

The wired Keyboard with number pad PWN's the wireless Bluetooth one. It's something that sits a half a foot from the computer. Who needs the expense of batteries and LACK OF NUMBER PAD!

Pngwyn · Dec 21, 2012, 11:05 PM

I actually ended up picking up a K750 Logitech for Macs today. Seems to have the best of both worlds.. batteryless wireless with a numpad, and the black is so sleek, cha ching.

BeejayUK · Dec 22, 2012, 12:29 AM

Quote:

Originally Posted by Pngwyn

I actually ended up picking up a K750 Logitech for Macs today. Seems to have the best of both worlds.. batteryless wireless with a numpad, and the black is so sleek, cha ching.

Isn't it about time Apple produced a backlit wired keyboard or even a Logitech clone wireless one with usb rechargeable batteries?

seble · Dec 22, 2012, 02:47 AM

In all honesty I'd tar the normal wireless one. I found the wired one I used to have didn't connect half of USB things, (they had to have a seperate power source or contain a battery, like a camera, and weren't good with iPods or iPhones or memory sticks for example.) so in the end I just gave up bothering to try and use the ports on it.

rpg51 · Dec 22, 2012, 05:26 AM

Quote:

Originally Posted by Pngwyn

I actually ended up picking up a K750 Logitech for Macs today. Seems to have the best of both worlds.. batteryless wireless with a numpad, and the black is so sleek, cha ching.

That is the keyboard I use. Great keyboard. I prefer it over the apple keyboards.

captmatt · Dec 22, 2012, 05:31 AM

I wish Apple would give an option to save $$ and not choose a keyboard. I switched to Das Keyboard and will never go back to chicklet keyboards!

I don't think, though, that I could afford an Apple branded mechanical keyboard should they develop one...So I don't want them to improve existing options, just step aside...

digitalfailure · Dec 22, 2012, 05:42 AM

I much prefer the wired keyboard and its what I ordered with my 27 bto because I tend to plug my card reader or phone in there for ease of access.

A quick question though..... Having the wired keyboard plugged into the iMac via USB at boot will cause the USB to default to 2.0 won't it? I'm sure I read somewhere that it'll only output the extra power for USB 3 if a USB 3 device is connected first.

kaelell · Dec 22, 2012, 06:34 AM

i was able to change my order as long as I did not change the order to something that cost more then the original order.

Maybe if you phone again you will find a better customer service rep who knows what he is doing.

changing it did not effect my deliverly date and I confirmed this on the phone with them also before changing.

Dec 21, 2012, 06:31 PM	#1
Pngwyn macrumors regular Join Date: Oct 2008	Ordered the wrong keyboard I just noticed I got the Numpad keyboard instead of a Bluetooth keyboard with my 27" iMac order. I called in to try and change my order, but the rep said I could only cancel and re-place it which is definitely out of the question Do you guys think I would be able to take it into the store after I received it and exchange it for a bluetooth one instead?
	0

Dec 21, 2012, 06:51 PM	#3
Siderz macrumors 6502 Join Date: Nov 2012 Location: London, UK	Why would you want to? Yeah, the wireless one uses less space and...hasn't got wires...but the wired one doesn't need its batteries changed and has USB ports on either end. __________________ Apple
	1

Dec 21, 2012, 07:24 PM	#6
rpramanik macrumors member Join Date: Aug 2008 Location: San Francisco, USA	keyboard with number pad and arrows along with the USB is much better for people who use excel, and word process. artists, graphic, photo not so big a deal and no wire is much more beautiful. I use excel so I got the wired... __________________ Mac in all forms: phone, desktop, tablet, tv
	0

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Dec 21, 2012, 06:32 PM	#2
Spink10 macrumors 68020 Join Date: Nov 2011	Yes - they will exchange it.
	0

Dec 21, 2012, 06:53 PM	#4
Pngwyn Thread Starter macrumors regular Join Date: Oct 2008	I guess you have a point. I always had a MBP so I didn't think I would need a numpad and it is less space clutter, but the extra USB ports are really tempting, guess I'll have to think about it. So if I wanted an exchange it'd be as easy as taking it to my local Apple store and explaining the situation?
	0

Dec 21, 2012, 10:19 PM	#7
multicore macrumors newbie Join Date: Aug 2009	Don't want to hijack thread, but my question seems pertinent: Are the ports on the numpad keyboard still USB2?
	1

Dec 21, 2012, 10:36 PM	#9
Gelite55 macrumors regular Join Date: Dec 2012	The wired Keyboard with number pad PWN's the wireless Bluetooth one. It's something that sits a half a foot from the computer. Who needs the expense of batteries and LACK OF NUMBER PAD!
	0

Dec 21, 2012, 11:05 PM	#10
Pngwyn Thread Starter macrumors regular Join Date: Oct 2008	I actually ended up picking up a K750 Logitech for Macs today. Seems to have the best of both worlds.. batteryless wireless with a numpad, and the black is so sleek, cha ching.
	0

Dec 22, 2012, 02:47 AM	#12
seble macrumors 6502 Join Date: Sep 2010	In all honesty I'd tar the normal wireless one. I found the wired one I used to have didn't connect half of USB things, (they had to have a seperate power source or contain a battery, like a camera, and weren't good with iPods or iPhones or memory sticks for example.) so in the end I just gave up bothering to try and use the ports on it.
	0

Dec 22, 2012, 05:31 AM	#14
captmatt macrumors regular Join Date: Oct 2008	I wish Apple would give an option to save $$ and not choose a keyboard. I switched to Das Keyboard and will never go back to chicklet keyboards! I don't think, though, that I could afford an Apple branded mechanical keyboard should they develop one...So I don't want them to improve existing options, just step aside...
	0

Dec 22, 2012, 05:42 AM	#15
digitalfailure macrumors regular Join Date: Sep 2012	I much prefer the wired keyboard and its what I ordered with my 27 bto because I tend to plug my card reader or phone in there for ease of access. A quick question though..... Having the wired keyboard plugged into the iMac via USB at boot will cause the USB to default to 2.0 won't it? I'm sure I read somewhere that it'll only output the extra power for USB 3 if a USB 3 device is connected first.
	0

Dec 22, 2012, 06:34 AM	#16
kaelell macrumors 6502 Join Date: Nov 2009	i was able to change my order as long as I did not change the order to something that cost more then the original order. Maybe if you phone again you will find a better customer service rep who knows what he is doing. changing it did not effect my deliverly date and I confirmed this on the phone with them also before changing.
	0