Go Back   MacRumors Forums > iPhone, iPod and iPad > iPhone > iPhone Accessories

Reply
 
Thread Tools Search this Thread Display Modes
Old May 16, 2013, 07:37 AM   #151
Six8
macrumors 6502a
 
Join Date: Feb 2012
Location: Earth
A mod should edit the title of this thread with some sort of warning
Six8 is offline   0 Reply With Quote
Old May 16, 2013, 10:36 AM   #152
darster
macrumors 68000
 
Join Date: Aug 2011
The mods banned the OP for trying to peddle this piece of junk. Go back and read all his posts. He/she was just a scammer.

Last edited by darster; May 17, 2013 at 11:58 AM.
darster is offline   0 Reply With Quote
Old May 17, 2013, 11:14 AM   #153
SchneiderMan
macrumors 604
 
SchneiderMan's Avatar
 
Join Date: May 2008
Location: Apple state
What a shame. This is obviously no way to do any kind of business. It's
Appalling really. I'm afraid that reviews can't comment on customer service and the works unless the reviewer was an actual customer
Or simply a sham. I expected more, a good brand name ruined by poor management.
__________________
Gdgtmac.com // TheGearGrid.com <Featuring The Best In Tech
SchneiderMan is offline   0 Reply With Quote
Old May 20, 2013, 01:00 PM   #154
Adam490
macrumors newbie
 
Join Date: Mar 2012
DO NOT buy this garbage

Well after almost 3 months, I finally got my "case". I just started blasting them on their FB page any time they made a new post, and finally I received a message with a number to call so they could "look into it". No one answered the number provided, and at 5:30pm that same day I received a call from a blocked number. I sent the call to voicemail and when I checked it, it was Casemachine telling me they had shipped my case.

PLEASE do NOT buy this crap. I have a $4.99 case for my iPad that I got off eBay that is of higher quality than this. It's literally some super soft rubber with two flimsy aluminum "sides". One of the sides looks like it's about to fall off, and the case fits so poorly I'm afraid the phone will fall out of it when pulled from my pocket. The "backplate" is literally a sticker. As mentioned previously, a mod should really update the name of this thread so others are not duped into buying anything from these people. The case on my fiance's iPhone 5 is nicer, and we bought it from Wal-Mart for $8.99 just so it wouldn't get beat up in her purse....
Adam490 is offline   0 Reply With Quote
Old May 21, 2013, 08:07 PM   #155
archrider
macrumors 6502a
 
Join Date: Feb 2008
Has anyone received a Casemachine Sesto case? I would like to see a real picture of the real case.
archrider is offline   0 Reply With Quote
Old May 21, 2013, 08:12 PM   #156
Gonz19
macrumors regular
 
Join Date: Aug 2010
Quote:
Originally Posted by archrider View Post
Has anyone received a Casemachine Sesto case? I would like to see a real picture of the real case.
Check YouTube. Someone has done a review. I found one on eBay and hope to have it in a few days and I will post some pics.
Gonz19 is offline   0 Reply With Quote
Old May 22, 2013, 12:05 AM   #157
archrider
macrumors 6502a
 
Join Date: Feb 2008
Thanks Gonz it actually looks pretty good.
archrider is offline   0 Reply With Quote
Old Jun 3, 2013, 01:00 AM   #158
archrider
macrumors 6502a
 
Join Date: Feb 2008
I have a Slimline and a Sesto with a silver back. I have to say that Casemachine made a good design decision in using Polycarbonate instead of Urathane or Silicone ( although the Slimline V2 still uses Silicone). They say that the bezel is anodized, I think they made it electroplate. It is a chrome or nickel finish. The finish on the bezel and the back are extremely high quality and I really like this case. It is pricey but if you can afford it and want a case befitting the quality and finish of the iPhone this is it.

As to the customer service issues, I think it's good and doesn't deserve the bad rap it's been getting. They at times bend over backwards including providing free cases or parts to take care of dissatisfied customers. I think the biggest issue people have had is very, very long delivery times. They have shown shipping dates that are far in the future but they haven't held to those dates. I assume it's due to higher than expected order volume. It makes customers feel abandoned. Since the cheap feeling first Slimline I feel the quality, with the use of polycarbonate, has gone up dramatically and it's worth the wait. I recommend you check out Larry Greenberg's youtube review. Here's the link: http://www.youtube.com/watch?v=AAwLRe7Hh7o
archrider is offline   0 Reply With Quote
Old Jun 3, 2013, 03:09 AM   #159
SaMaster14
macrumors 6502
 
Join Date: Aug 2010
Location: Los Angeles, CA
Send a message via AIM to SaMaster14 Send a message via MSN to SaMaster14 Send a message via Skype™ to SaMaster14
My Sesto case just came in!

I ordered the phone at the end of February, and it just got here now. I pre-ordered, and the case was originally supposed to ship by the 31st of March. Regardless, the customer service was excellent. Even though I had to wait quite a long time for the case, I got super quick responses to emails, and the case was shipped as soon as they had one available.

The workmanship is top notch, it is a limited edition, and on the back (as the pictures show) the carbon fiber is REAL. Definitely worth the premium price of $104 with shipping/handling.

before posting pictures of the case, I would like to post a picture of something interesting on the box! Not sure if the company is just guessing... but it says "Sesto" "For iPhone5/5S"



I thought that was quite interesting!

But... without further adieu, here are pictures of the packaging and the case on my white iPhone5!!





---











__________________
New iPad Verizon LTE 32GB; iPod touch 4th gen. 32 GB; BlackBerry Bold 9930
SaMaster14 is offline   0 Reply With Quote
Old Jun 4, 2013, 10:39 AM   #160
sweigner
macrumors regular
 
Join Date: Mar 2008
Location: North Wales
Send a message via AIM to sweigner
Bought the I5 Slimline case for my Phone. The case Sucks out loud. Very cheap in feel and look. contacted casemachine with 5 min of opening the box asking for a refund this was back in the beginning of May.

Sent the case FedEx A.so I had a signature that they received it. B.because I wanted it out of my hands as fast as possible. Needless to say, I'm STILL waiting for my refund, their customer service is HORRIBLE in getting back to you with resolution.

IF your serious about wanting this case from casemachine, make sure to investigate it and read the reviews on the case and the company before buying...
__________________
MacPro Quadcore 3.0GHZ Macbook Pro 2.2ghz 16G iPhone 5 16G WiFi iPad Air
16G WiFi iPad Mini Apple TV
sweigner is offline   1 Reply With Quote
Old Jun 9, 2013, 03:17 PM   #161
Dascoyne
macrumors 6502
 
Join Date: Mar 2013
Location: Palo Alto, Ca
Quote:
Originally Posted by SaMaster14 View Post
My Sesto case just came in!

I ordered the phone at the end of February, and it just got here now. I pre-ordered, and the case was originally supposed to ship by the 31st of March. Regardless, the customer service was excellent. Even though I had to wait quite a long time for the case, I got super quick responses to emails, and the case was shipped as soon as they had one available.

The workmanship is top notch, it is a limited edition, and on the back (as the pictures show) the carbon fiber is REAL. Definitely worth the premium price of $104 with shipping/handling.

before posting pictures of the case, I would like to post a picture of something interesting on the box! Not sure if the company is just guessing... but it says "Sesto" "For iPhone5/5S"

Image

I thought that was quite interesting!

But... without further adieu, here are pictures of the packaging and the case on my white iPhone5!!


Image


---

[URL=htt://s38.photobucket.com/user/SaMaster14/media/iPhone%20Cases/423c06c4-128b-4674-b396-52a1e1378dec.jpg.html]Image
Hate to say this but it really looks awful. It's like one of those designs that looks amazing as an design illustration but IRL looks ridiculous. Get your money back... please.
Dascoyne is offline   2 Reply With Quote
Old Jun 9, 2013, 04:17 PM   #162
archrider
macrumors 6502a
 
Join Date: Feb 2008
Quote:
Originally Posted by Dascoyne View Post
Hate to say this but it really looks awful. It's like one of those designs that looks amazing as an design illustration but IRL looks ridiculous. Get your money back... please.
Excuse me but this case is beautiful in real life. When I show friends, who are designers, they say WOW in a good way, without exception. It all goes to show that there is never 100% agreement on what looks good, but i'll always trust design professionals over someone I don't know.

Don't recommend refunds based on taste and aesthetics.
archrider is offline   0 Reply With Quote
Old Jun 12, 2013, 05:09 PM   #163
oplix
macrumors 6502a
 
oplix's Avatar
 
Join Date: Jun 2008
Location: New York, NY
Quote:
Originally Posted by Chuck-Norris View Post
wich also jacks up the price
coming from someone who's user name is chuck norris I find your comment hilarious.
__________________
Sysadmin | iPhone 6 64GB Space Grey | Mid-2010 13" Macbook Pro | Apple TV 2g JB | 2500k GTX 680 SLI | Asus UX31LA Ultrabook
oplix is offline   0 Reply With Quote
Old Jul 25, 2013, 06:09 PM   #164
iGina
macrumors newbie
 
Join Date: Jul 2013
Location: Pittsburgh, PA
Please read before buying!

I just made an account because I had to tell my experience. About mid March I found the ad for Casemachine so I went to check it out. Like a dummy I didn't do research prior to ordering 2 cases, the i5 slimline and the Forza. The very same evening that I ordered I sent an email to have my order cancelled immediately. I sent 3 more emails that weekend and when I hadn't heard from them by Monday afternoon I emailed them once last time and threatened action from the bank.

So on Tuesday I went to the bank to file a complaint and my bank gave me a provsional credit pending action from them. Tuesday night they finally responded and was so apologetic but they would refund my money. 10 days later I got a check for the $137.00 I paid them. Get this, come home today and I find a box from UPS and it was From Casemachine. They sent me the i5 slimline (Not the slimline Pro). I took this pic with my ipad so I apologize for the quality. All I can tell you is that I've seen better quality iphone cases at Five Below.

I don't know whether to keep it or send it back. It really is that bad!
Attached Thumbnails
Click image for larger version

Name:	image.jpg
Views:	115
Size:	200.4 KB
ID:	424685  
iGina is offline   1 Reply With Quote
Old Aug 24, 2013, 01:39 PM   #165
coachingguy
macrumors 6502
 
Join Date: Feb 2003
Location: The Great White, Albeit Frozen North
Glad I checked!

Came across the Casemachine website the other night and thought their cases looked amazing. Was getting ready to order an iPhone 5 case and decided to see what people had to say... Well after reading this thread, and then checking out the BBB site, needless to say I'll not be placing an order.

BBB has given them an "F". I've never seen an "F" from them before...

http://www.bbb.org/south-east-florid...es-fl-90073663

Coachingguy
__________________
iPhone 5 "Vader", i5 MBP 15", MBA 11' i5, iPad, iPad 2, MBP 2.5, , 32 gig Wifi iPad & iPad 2, Canon 50D
The future is determined by the decisions made today.
coachingguy is offline   1 Reply With Quote
Old Oct 30, 2013, 12:19 AM   #166
diablo2112
macrumors 6502
 
Join Date: Apr 2010
Forgive my resurrection of this thread. Wanted to add my experience with Casemachine so others don't get suckered into this company.

I order an iPhone 5 case in late September from the website, a case that was listed as "in stock" (BTW, the case was expensive - $140). They charged my credit card immediately. The case was a wedding gift, and I had 3 weeks to receive the product to make my deadline.

After a week, the order kept showing "in process". After another 7 days, I wrote them explaining the need to have shipment prior to the wedding. A week later, they wrote back saying basically, "we're sorry for the delay, have a free slimline case...". I wrote back saying I no longer needed the case, the wedding had passed and I bought another gift, please refund my account. They never responded. I wrote again last week, saying if they didn't refund my account, I was going to initiate a charge dispute with my bank. Nada from Casemachine. No response.

As I said I would, I just finished a card dispute with my bank this week, and just today received a charge-back and refund issued from my credit union.

I will never again conduct business with this company. They don't answer the phone or voice mails, and the single e-mail reply I had was non responsive. The website misrepresents product status ("in stock"), and they charge you immediately upon ordering even though product is not in stock nor shipped. You've been warned.
diablo2112 is offline   1 Reply With Quote
Old Jan 11, 2014, 01:05 AM   #167
edwarddilla
macrumors newbie
 
Join Date: Jan 2014
Casemachine did what was right in the end.

Man all of you guys need to calm down. These guys must be working their b***s off for making cases with those designs and they deserve a lil appreciation from them. i got contacted by Cam. He didn't just made sure the case is shipped to my address, he even said I'm getting a gift card with it for a future purchase. I hope the case is as per my expectations now that the customer support has lifted my spirit back up.

Last edited by edwarddilla; Jan 11, 2014 at 08:48 AM. Reason: I got contacted by Casemachine and they are sending me the case. These guys are not that bad.
edwarddilla is offline   1 Reply With Quote
Old Jan 12, 2014, 11:55 PM   #168
Dascoyne
macrumors 6502
 
Join Date: Mar 2013
Location: Palo Alto, Ca
Wow. I've never seen a BBB "F" before.
I'm impressed.
Dascoyne is offline   0 Reply With Quote
Old Jan 13, 2014, 06:22 AM   #169
Dascoyne
macrumors 6502
 
Join Date: Mar 2013
Location: Palo Alto, Ca
Quote:
Originally Posted by edwarddilla View Post
Man all of you guys need to calm down. These guys must be working their b***s off for making cases with those designs and they deserve a lil appreciation from them. i got contacted by Cam. He didn't just made sure the case is shipped to my address, he even said I'm getting a gift card with it for a future purchase. I hope the case is as per my expectations now that the customer support has lifted my spirit back up.
Instead of attempting damage control by posting from a new account, why don't you take the time to please just one unsatisfied customer (preferably one that has more than 2 posts) and ask them to endorse your product?

Last edited by Dascoyne; Jan 13, 2014 at 06:38 AM.
Dascoyne is offline   0 Reply With Quote
Old Jun 25, 2014, 01:24 PM   #170
kaimaikid
macrumors newbie
 
Join Date: Jun 2014
Maybe the cheaper Chinese knock offs at aliexpress may be a better way of going - least that way you will get your case within normally 30 days and who knows - they may have perfected it?

__________________
I want to change the world but they won't give me the source code
kaimaikid is offline   0 Reply With Quote
Old Jun 25, 2014, 07:32 PM   #171
bigjim83
macrumors 6502
 
Join Date: Dec 2011
Quote:
Originally Posted by kaimaikid View Post
Maybe the cheaper Chinese knock offs at aliexpress may be a better way of going - least that way you will get your case within normally 30 days and who knows - they may have perfected it?




Sir you brought back a thread from January....
bigjim83 is offline   0 Reply With Quote
Old Jun 26, 2014, 03:14 AM   #172
kaimaikid
macrumors newbie
 
Join Date: Jun 2014
Quote:
Originally Posted by bigjim83 View Post
Sir you brought back a thread from January....
Whoops my bad -
__________________
I want to change the world but they won't give me the source code
kaimaikid is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPhone > iPhone Accessories

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Why is the 5c so awesome? TSE iPhone 37 Feb 11, 2014 08:41 PM
Casemachine Berlinetta Aluminum Case - Tough Install but Awesome Case beaniemyman iPhone Accessories 9 Jul 30, 2013 03:53 AM
Awesome runner with awesome art and music: Grilly The Cheese Piasa Games iPhone and iPod touch Apps 0 May 28, 2013 05:32 PM
CaseMachine? Squilly iPhone Accessories 1 Feb 17, 2013 09:50 PM

Forum Jump

All times are GMT -5. The time now is 12:15 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC