Originally Posted by Han Solo 1
Unless he asks Apple customer service to note it in his account/Apple ID/serial #. That way they will know it was a defect from the start and not something he did on his own.
If he called AppleCsre there is already a note. That's how they track how many calls they answered, by putting in notes.
That said, if it was AppleCare, I'm surprised they didn't offer you mail out service. You'll have to give them a credit card to hold the amount of the swap kind of like how hotels hold money for the mini bar when you check in. But otherwise they generally ship the replacement and give you like ten days to get the original one back to them
Originally Posted by vmaniqui
if i were you i will run immediately to the nearest apple and swap it with a new one. that way you will still have your 14 day return policy and a new apple warranty. can't beat getting an Ipad from Apple rather than from CL.
You only get 14 days etc if you bought from Apple. So its not a promise that this one is covered by that. The iPad could have been originally bought at Beat buy or on say March 1st. Both cases in which you can't return it at this point retail. Best you can do is a service swap and those are final sale in that respect