Dropped my iPhone 4 and I can't get off the black screen

serghinio · Apr 17, 2012, 07:45 AM

i barely dropped it i had a case on it ive dropped my phone way harder then that before thats why m so surprised.. can someone please help me i can connect to itunes i can here the vibration when i prese the mute button, but i have no clue what to do please help..

Kyotoma · Apr 17, 2012, 07:47 AM

Probably fried your LCD. All it takes is once.

Stealthipad · Apr 17, 2012, 07:52 AM

Help how?

Time to service or replace. Take it to a Apple store

aDRock1154 · Apr 17, 2012, 07:58 AM

Quote:

Originally Posted by serghinio

i barely dropped it i had a case on it ive dropped my phone way harder then that before thats why m so surprised.. can someone please help me i can connect to itunes i can here the vibration when i prese the mute button, but i have no clue what to do please help..

Have you tried holding the home and power button to reset or will it not let you? I had an issue similar to this the other day where I pulled my iPhone out and it was on, but I couldn't get the screen to turn on. A quick reset for me did the trick...

Shadowbech · Apr 17, 2012, 08:17 AM

Quote:

Originally Posted by aDRock1154

Have you tried holding the home and power button to reset or will it not let you? I had an issue similar to this the other day where I pulled my iPhone out and it was on, but I couldn't get the screen to turn on. A quick reset for me did the trick...

However, OP did state that the phone is working, such that it can connect to itunes, he can hear the vibration.

The symptom of what you speak of is only when the phone won't turn on at all, no vibration, can't connect to itunes, his case is different, his phone works, but screen doesn't work. He can reset or restore his device and yet still get a black screen.

My sister had this issue too when she dropped her 3G, the screen turned white, it can turn off, it can connect, but the screen remained white no matter what she does to it.

OP: It's likely that the impact may have caused some damage internally such that maybe the cable ribbon got disconnected, thus your screen not working. If you are out of warranty, and you have a iPhone 4 it only costs $149.00 to replace (depending on which country you are in). If not you can open your device and see what is wrong with it. You may have to end up ordering screen replacement along with digitizer.

Jordan921 · Apr 17, 2012, 11:03 AM

Make an appointment at the Apple store and talk to a genius.

Eddie Bombay · Apr 17, 2012, 11:48 AM

Time to get a 4S

Does the 4S at least come with Gorilla Glass? Anyone?

nwmtnbiker · Apr 18, 2012, 01:02 AM

Try dropping it again. It could work

lamboman · Apr 18, 2012, 05:15 AM

Quote:

Originally Posted by Eddie Bombay

Time to get a 4S

Does the 4S at least come with Gorilla Glass? Anyone?

No. Apple don't use Gorilla Glass specifically. They do use something comparable however. That said, GG is overhyped - it isn't the end-all to all display breakages.

JXwho · Jun 12, 2013, 01:58 PM

Quote:

Originally Posted by nwmtnbiker

Try dropping it again. It could work

dropping it slightly actually worked. wow.

Apr 17, 2012, 07:45 AM	#1
serghinio macrumors newbie Join Date: Apr 2012	Dropped my iPhone 4 and I can't get off the black screen i barely dropped it i had a case on it ive dropped my phone way harder then that before thats why m so surprised.. can someone please help me i can connect to itunes i can here the vibration when i prese the mute button, but i have no clue what to do please help..
	0

Apr 17, 2012, 07:47 AM	#2
Kyotoma macrumors 68000 Join Date: Nov 2010 Location: Carnegie and Ontario	Probably fried your LCD. All it takes is once. __________________ Black 4GB 2nd Gen iPod Nano, Black 30GB 5th Gen 'Video' iPod Classic, White 16 GB iPhone 3GS, White 16GB iPhone 4(GSM AT&T), Black 16GB iPhone 5(A1429), 32GB 1st Gen iPad WiFi
	0

Apr 17, 2012, 11:03 AM	#6
Jordan921 macrumors 68030 Join Date: Jul 2010 Location: Bay Area	Make an appointment at the Apple store and talk to a genius. __________________ Unlocked Black iPhone 5 32gb AT&T, 13.3" MacBook Air 1.86GHZ 4GB Ram 128GB SSD
	2

Apr 17, 2012, 11:48 AM	#7
Eddie Bombay macrumors 6502 Join Date: Aug 2011	Time to get a 4S Does the 4S at least come with Gorilla Glass? Anyone? __________________ Samsung Series 9 11.6" Notebook \| Galaxy S III \| Asus Transformer Prime Apple TV 2nd Gen \| iPod Touch 4th Gen 64GB iPad Mini \| iPad 2 - 32GB AT&T
	-2

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Apr 17, 2012, 07:52 AM	#3
Stealthipad Banned Join Date: Apr 2010	Help how? Time to service or replace. Take it to a Apple store
	1

Apr 18, 2012, 01:02 AM	#8
nwmtnbiker macrumors 6502a Join Date: Apr 2011 Location: Fidalgo Island	Try dropping it again. It could work
	0