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Old Apr 9, 2013, 12:33 PM   #1
mikeqls
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New 2012 - 27 inch faulty wifi card

Machine is 3 months old .... Keeps losing Internet connection ... Spoke apple care .... Now gotta take it in to store!! Pain in the butt. Anyone else had this problem???
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Old Apr 9, 2013, 01:28 PM   #2
WilliamG
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How do you know it's a faulty wifi card?
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Old Apr 9, 2013, 04:11 PM   #3
mikeqls
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It's what the apple care guy thought..... The wifi bit ( top right) is grey and alternates between looking for wifi to wifi on. This isn't the first time this has happened.... Last time AppleCare talked through a load of stuff and seemed ok. Hadn't used pc for three days... When it came out of sleep mode it couldn't connect to the internet.... Wifi router is fine as its fine on a windows pc and this iPad and iPhone.
An thoughts would be appreciated
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Old Apr 9, 2013, 05:48 PM   #4
WilliamG
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Originally Posted by mikeqls View Post
It's what the apple care guy thought..... The wifi bit ( top right) is grey and alternates between looking for wifi to wifi on. This isn't the first time this has happened.... Last time AppleCare talked through a load of stuff and seemed ok. Hadn't used pc for three days... When it came out of sleep mode it couldn't connect to the internet.... Wifi router is fine as its fine on a windows pc and this iPad and iPhone.
An thoughts would be appreciated
I suppose it could be a faulty wifi card, though unlikely. Try resetting SMC/PRAM and removing the connection from WiFi preferences.
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Old Apr 9, 2013, 06:00 PM   #5
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Originally Posted by mikeqls View Post
I...
Wifi router is fine as its fine on a windows pc and this iPad and iPhone.
...
I presume the iPad's WiFi was tested near the Mac? Not knowing where everything is in your house, this just eliminates interference from something as an issue.

If the WiFi base is operating fine with the items you mentioned connecting to it, then it most likely is an issue with the hardware in your Mac.

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Originally Posted by WilliamG View Post
I suppose it could be a faulty wifi card, though unlikely.
...
Why unlikely? Especially since other devices are working fine. Hardware issues do happen. The machine is less than 3 months old and it has happened before.
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Old Apr 10, 2013, 02:17 AM   #6
mikeqls
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Thanks for your comments.... Tried resetting everything ..... Still the same..... Gonna have to take it to the store:-(((
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Old Apr 10, 2013, 11:32 AM   #7
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Tried one last time and reset everything - it works!!!!! Changed wifi connection to ethernet connection......wifi is fine with all devices!!!

spoke to apple care again - now reckon it was interference with other devices in house - i.e..... two wireless home phones, ipad, lap top etc etc

moved a few things about and it seems to be ok.....keep my fingers crossed!!! LOL
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Old Apr 10, 2013, 04:05 PM   #8
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What's your router? Cheapo routers have caused me serious headaches. Hence I invested in the Airport Extreme and I haven't had a single dropout since I purchased it.
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Old Apr 10, 2013, 04:37 PM   #9
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Smile

British telecom supply it..... Had it a few years e- wire...... If it carries on I will get on to them to upgrade it...... But so far so good....... Been about 8 hours!!! Lol
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Old Apr 10, 2013, 04:38 PM   #10
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Mate BT routers are woeful! They claimed to supply me with their 'latest and greatest' when I had infinity installed in my old place. The drop outs were hideous.

Same when I changed to Hyperoptics and they supplied their standard. Terrible.

Replaced with the Apple AE and I'm never looking back. Until AC arrives anyway
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Old Apr 11, 2013, 03:44 AM   #11
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Must admit I've done a bit of research and come to the same conclusion!!! Still at the moment - it's still working - so I stick with it.....if it aint broke - dont fix it motto!!!! ........I think in time Though i will change it.

Thanks for your input
Mike
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