[iPhone] Contacts Bug

WhackyNinja · Jan 16, 2013, 08:09 PM

Ok so my mom had an iPhone 4S and then switched to a Samsung Galaxy S2 (shocker..) but when I go to "New Message" and type her name, it shows her number with iMessage. Last time I checked the S2 doesnt have iMessage. How can i fix this bug.

dhlizard · Jan 16, 2013, 09:52 PM

Send her a message.
It will switch over to SMS

The phone is just going by the last message sent to her mobile number.
It is not a bug.

WhackyNinja · Jan 17, 2013, 04:55 PM

I think it is. It's still saying iMessage and it INSISTS her number is still an iPhone. It still has FaceTime and it never sends SMS as default just iMessage

----------

Quote:

Originally Posted by dhlizard

Send her a message.
It will switch over to SMS

The phone is just going by the last message sent to her mobile number.
It is not a bug.

And also it STILL displays her old number as "other" when I type it in "New Message" like wtf this NEVER has happened

lelisa13p · Jan 17, 2013, 05:24 PM

Go to Apple.com and using her Apple ID, sign her out of her account.

adnbek · Jan 17, 2013, 05:30 PM

Her Apple ID is still associated with iMessage.

Go here:

https://supportprofile.apple.com/MySupportProfile.do

and unregister her old 4S. That'll turn off iMessage.

WhackyNinja · Jan 17, 2013, 05:44 PM

Quote:

Originally Posted by adnbek

Her Apple ID is still associated with iMessage.

Go here:

https://supportprofile.apple.com/MySupportProfile.do

and unregister her old 4S. That'll turn off iMessage.

Thanks guys

WhackyNinja · Jan 17, 2013, 11:10 PM

Quote:

Originally Posted by lelisa13p

Go to Apple.com and using her Apple ID, sign her out of her account.

Actually its not working. I unregistered it. And it still shows me iMessage....

lelisa13p · Jan 17, 2013, 11:34 PM

Quote:

Originally Posted by WhackyNinja

Actually its not working. I unregistered it. And it still shows me iMessage....

Unregistering the device and signing out of the Apple ID account are 2 separate things. Did you do both?

First, did you use Settings in the old iPhone to physically turn OFF iMessage and Facetime?

adnbek · Jan 25, 2013, 07:59 PM

In the iTunes menu bar, go to Store > View my Apple ID > Manage devices and remove her iPhone as well. Forgot to mention this.

http://support.apple.com/kb/HT4627?v...S&locale=en_US

Jan 16, 2013, 08:09 PM	#1
WhackyNinja macrumors 6502 Join Date: Jul 2012 Location: Florida	Contacts Bug Ok so my mom had an iPhone 4S and then switched to a Samsung Galaxy S2 (shocker..) but when I go to "New Message" and type her name, it shows her number with iMessage. Last time I checked the S2 doesnt have iMessage. How can i fix this bug. __________________ 13-inch MacBook Pro (Late 2011); OS X Mountain Lion 10.8.3 iPhone 5 32GB (Black/Slate); iOS 6.1.4
	0

Jan 16, 2013, 09:52 PM	#2
dhlizard macrumors G3 Join Date: Mar 2009 Location: The Jailbreak Community	Send her a message. It will switch over to SMS The phone is just going by the last message sent to her mobile number. It is not a bug. __________________ iPhone 4S iPhone 5 iPad 3 iPad 4 AppleTV 2 MacBook Pro Two iMacs Look for me here Jailbreak/Unlock Chart
	0

Jan 17, 2013, 05:24 PM	#4
lelisa13p macrumors 65816 Join Date: Mar 2009 Location: Atlanta, GA USA	Go to Apple.com and using her Apple ID, sign her out of her account. __________________ Experience is what you get when you thought you were getting something else.
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Jan 17, 2013, 05:30 PM	#5
adnbek macrumors 6502a Join Date: Oct 2011 Location: Montreal, Quebec	Her Apple ID is still associated with iMessage. Go here: https://supportprofile.apple.com/MySupportProfile.do and unregister her old 4S. That'll turn off iMessage.
	0

Jan 25, 2013, 07:59 PM	#9
adnbek macrumors 6502a Join Date: Oct 2011 Location: Montreal, Quebec	In the iTunes menu bar, go to Store > View my Apple ID > Manage devices and remove her iPhone as well. Forgot to mention this. http://support.apple.com/kb/HT4627?v...S&locale=en_US
	0