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Old Jun 23, 2013, 07:40 PM   #1
garirry
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iPod touch barely charges

I'm not sure, but I think it's the wire. When I connect my iPod, the problem is, one side of the connector doesn't work, the other just barely. When I plug in, it requires to be jiggled a bit so it can start charging. If I touch the wire connector, if I pull it, it stops charging. I tried with my PC, my Mac and my external charger. It always make that charging sound when you connect, I hear it like 3 times in a row, and I'm sure it affects the battery a lot. I still have warranty. Can somebody help me?
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Old Jun 23, 2013, 10:23 PM   #2
qwerty994
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Definitely sounds like the charging cord is broken. Try with a different one.
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Old Jun 24, 2013, 06:48 AM   #3
garirry
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Definitely sounds like the charging cord is broken. Try with a different one.
I don't have another one. This is the only device in my house that has a lighning connector. I have 2 30-pin cables and 2 30-pin docks.
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Old Jun 24, 2013, 03:38 PM   #4
qwerty994
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I don't have another one. This is the only device in my house that has a lighning connector. I have 2 30-pin cables and 2 30-pin docks.
Then unfortunately you're going to have to buy another one. Or if you have a friend with one, try that one.
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Old Jun 24, 2013, 03:40 PM   #5
garirry
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Then unfortunately you're going to have to buy another one. Or if you have a friend with one, try that one.
I have a warranty. Will they replace it with a new one if I bring it to the Apple Retail Store?
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Old Jun 25, 2013, 12:51 AM   #6
Virginaustralia
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if you have a warranty then theyll replace it even if you broke it. i had the same problem a few years ago, just return it and consider purchasing another backup one or even a lightning to 30 pin adapter.
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Old Jun 25, 2013, 04:05 AM   #7
Beyongthewall
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Originally Posted by qwerty994 View Post
Definitely sounds like the charging cord is broken. Try with a different one.
Agreed ! The charging cord can be bought under 1$ in my area, and it works well as the original.

PS. most of current mobile chargers has an additional charging kit for iOS device and it is very convenient for outdoor usage.
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Old Jun 25, 2013, 06:25 AM   #8
garirry
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if you have a warranty then theyll replace it even if you broke it. i had the same problem a few years ago, just return it and consider purchasing another backup one or even a lightning to 30 pin adapter.
Do I need to make a Genius reservation or I can just bring it to somebody who works at the Apple Store?

----------

Do I need to bring only my iPod Touch with his wire? Do they have the serial number to verify that it still have a warranty?
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Old Jun 28, 2013, 09:02 AM   #9
garirry
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Ok, so I go to the Apple store with a Genius reservation. Yes, it is the cable problem, they changed it for free and it works now.
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Old Jun 30, 2013, 04:25 PM   #10
Bear
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if you have a warranty then theyll replace it even if you broke it. i had the same problem a few years ago, just return it and consider purchasing another backup one or even a lightning to 30 pin adapter.
The Apple Lightning to 30 pin adapters cost more than a Lightning cable. May as well just buy a spare Lightning cable.
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Old Jul 2, 2013, 08:23 AM   #11
jmac3
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what sucks about those large docking ports is it's a perfect trap for pocket lint, dust and all kinds of debris.
, that may have been passed on to the charging cable as well. get some 99% iso and a stiff brush and clean out both ports on ipod and cable. dont keep jiggling it, or you can eventually really break something
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Old Jul 6, 2013, 10:55 AM   #12
BarryL
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New cable. I've had 3 lightning cables replaced so far.
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Old Jul 6, 2013, 11:08 AM   #13
garirry
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New cable. I've had 3 lightning cables replaced so far.
Man, that sucks. Why the h*** did they changed the connector after 10 years using a good connector? The 30-pin was better, more reliable and just the fact that my iPod Touch have that new connector means it won't work with older accessories unless I buy an Lightning to 30-pin adapter. Seriously, Apple?
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Old Jul 6, 2013, 01:56 PM   #14
Bear
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New cable. I've had 3 lightning cables replaced so far.
What happens to your cables?
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