Dust/Sand Under Lens of Camera

sixteen12 · Dec 18, 2012, 09:52 AM

So I was cleaning my iPhone 5 (wiping it down, etc.) and noticed dust on my camera lens. When I tried to clean it I realize its actually under the lens. Now pictures don't seem to be too affected, maybe a bit more noise. But has anybody else had this problem?

Would Apple replace the phone? This would be the 4th iPhone 5 for me due to a plethora of defects if so.

I'll take a picture when I'm home and have access to another camera.

Jordan921 · Dec 18, 2012, 09:56 AM

I'm sure Apple would but if your pictures aren't being affected then I wouldn't worry about it.

sixteen12 · Dec 18, 2012, 10:21 AM

Yeah its pretty alarming to see. I'll probably pop into the apple store when holiday crowds die down.

apunkrockmonk · Dec 18, 2012, 10:25 AM

I have a launch day 5 that I've kept casefree and in my pocket. Underneath my lense is unacceptably full of dust and it definitely impacts picture quality.

Otherwise my phone is in great condition, I need to get it swapped out soon.

canyonblue737 · Dec 18, 2012, 10:32 AM

my launch iPhone 5 got several bits of dust under the lens within about 4-5 weeks and two of the pieces became very visible in all photos. apple replaced the phone with no question after seeing the dust visible in photos while in the store. my new phone i have had about 3 weeks and no issues so far.

sixteen12 · Dec 18, 2012, 10:37 AM

Quote:

Originally Posted by apunkrockmonk

I have a launch day 5 that I've kept casefree and in my pocket. Underneath my lense is unacceptably full of dust and it definitely impacts picture quality.

Otherwise my phone is in great condition, I need to get it swapped out soon.

Yup that's the case with mine. I just didn't notice the dust until today.

There is quite a bit of dust. Unacceptable for sure.

canyonblue737 · Dec 18, 2012, 10:44 AM

For reference my old iPhone 4 was 2 years old when I retired it for my 5. My kids use it now as an iPod touch like device. I just checked it, no visible dust under the lens in 2 years (kept with no case in a pocket 24/7). my launch iPhone 5 had lots of dust including 2 large visible in pictures pieces in weeks.

build issues with the 5, well at least the launch units.

apunkrockmonk · Dec 20, 2012, 01:49 PM

Quote:

Originally Posted by sixteen12

Yup that's the case with mine. I just didn't notice the dust until today.

There is quite a bit of dust. Unacceptable for sure.

It must be creeping in through that new back microphone. I'm wondering if it won't be a problem for anyone that has an iPhone 5 for a couple months or more and keeps it in their pocket/purse.

dictoresno · Dec 20, 2012, 03:40 PM

been a bunch of threads on this already. i brought mine into apple and they were actually able to clean it out for me on the spot. took 5 mins.

Dec 18, 2012, 09:52 AM	#1
sixteen12 macrumors regular Join Date: Nov 2011	Dust/Sand Under Lens of Camera So I was cleaning my iPhone 5 (wiping it down, etc.) and noticed dust on my camera lens. When I tried to clean it I realize its actually under the lens. Now pictures don't seem to be too affected, maybe a bit more noise. But has anybody else had this problem? Would Apple replace the phone? This would be the 4th iPhone 5 for me due to a plethora of defects if so. I'll take a picture when I'm home and have access to another camera.
	0

Dec 18, 2012, 10:25 AM	#4
apunkrockmonk macrumors 6502a Join Date: Nov 2005 Location: Rochester, NY	I have a launch day 5 that I've kept casefree and in my pocket. Underneath my lense is unacceptably full of dust and it definitely impacts picture quality. Otherwise my phone is in great condition, I need to get it swapped out soon. __________________ iPad White 16GB iPad3 iOS 6.1.2\|WiFi iPhone Black 32GB iP5 iOS 6.1.2\|T-Mobile (FH1D) MacBook Air i5 1.8GHz\|4GB\|128GB\|10.8.3 Hackintosh i5 3570k @ 4.2GHz\|24GB\|7TB\|10.8.3
	0

Dec 20, 2012, 03:40 PM	#9
dictoresno macrumors 6502a Join Date: Apr 2012 Location: NJ	been a bunch of threads on this already. i brought mine into apple and they were actually able to clean it out for me on the spot. took 5 mins. __________________ Verizon iPhone 5 32GB Black iPad Mini 16GB Black iPod Touch 4th Generation 64GB
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Dec 18, 2012, 09:56 AM	#2
Jordan921 macrumors 68020 Join Date: Jul 2010 Location: Bay Area	I'm sure Apple would but if your pictures aren't being affected then I wouldn't worry about it.
	0

Dec 18, 2012, 10:21 AM	#3
sixteen12 Thread Starter macrumors regular Join Date: Nov 2011	Yeah its pretty alarming to see. I'll probably pop into the apple store when holiday crowds die down.
	0

Dec 18, 2012, 10:32 AM	#5
canyonblue737 macrumors 6502 Join Date: Jan 2005	my launch iPhone 5 got several bits of dust under the lens within about 4-5 weeks and two of the pieces became very visible in all photos. apple replaced the phone with no question after seeing the dust visible in photos while in the store. my new phone i have had about 3 weeks and no issues so far.
	0

Dec 18, 2012, 10:44 AM	#7
canyonblue737 macrumors 6502 Join Date: Jan 2005	For reference my old iPhone 4 was 2 years old when I retired it for my 5. My kids use it now as an iPod touch like device. I just checked it, no visible dust under the lens in 2 years (kept with no case in a pocket 24/7). my launch iPhone 5 had lots of dust including 2 large visible in pictures pieces in weeks. build issues with the 5, well at least the launch units.
	0