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Old Nov 28, 2012, 02:28 PM   #1
Konradx
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Mac Mail - Exchange corrupting mailbox

Hello,

I bought a new macbook pro, as I hate using pc's for work. I emailed IT asking them how to setup my mac mail and they stated:

"If by "Mail" you mean the built-in client on your Mac, no we don't. We don't support that client since it corrupts mailboxes. "

Has this been resolved? Is there workarounds? Advice?

Thanks!
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Old Nov 28, 2012, 03:34 PM   #2
BrianBaughn
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What your IT guys may mean is that in their experience syncing Mac Mail to their server (the way it's currently configured) has caused issues. What they're not saying is they don't want to track down the issue and resolve it on their end. If you were the CEO, I imagine they would!

I don't know of any particular kind of email system software that totally excludes Mac Mail as a viable client.
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Old Nov 28, 2012, 03:46 PM   #3
takeshi74
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Did you ask what clients they do support on the Mac? If all else fails, use OWA.
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Old Nov 28, 2012, 05:01 PM   #4
Konradx
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Quote:
Originally Posted by BrianBaughn View Post
What your IT guys may mean is that in their experience syncing Mac Mail to their server (the way it's currently configured) has caused issues. What they're not saying is they don't want to track down the issue and resolve it on their end. If you were the CEO, I imagine they would!

I don't know of any particular kind of email system software that totally excludes Mac Mail as a viable client.
I work a pretty large corporation, that supplies everyone with Thinkpads. So i would be a minority. Are there any workarounds that can work with exchange?
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Old Nov 28, 2012, 07:23 PM   #5
Ccrew
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Originally Posted by Konradx View Post
I work a pretty large corporation, that supplies everyone with Thinkpads. So i would be a minority. Are there any workarounds that can work with exchange?
Entourage or Outlook 2011
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Old Nov 28, 2012, 07:52 PM   #6
Konradx
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Originally Posted by Ccrew View Post
Entourage or Outlook 2011
I prefer mail, as i have Outlook on my PC, and i don't like it that much. So has everyone abandoned mac mail?
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Old Nov 28, 2012, 11:46 PM   #7
MisterMe
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Quote:
Originally Posted by Konradx View Post
... I emailed IT asking them how to setup my mac mail and they stated:

"If by "Mail" you mean the built-in client on your Mac, no we don't. We don't support that client since it corrupts mailboxes. "

Has this been resolved? Is there workarounds? Advice?

Thanks!
Here is the deal: If you want to use your Mac at work, then you must learn to support yourself. Your IT staff spends so much time supporting Windows that it has no time to learn how to setup Macs. IT interprets its own ignorance as a Mac problem.

In the case of Exchange, if your firm uses Exchange 2007 or later, then Mail should work fine. FWIW, Microsoft's own Entourage EWS/Outlook 2011 has the same compatibility limitation as Mail. The flipside is that Mail should work if Entourage EWS/Outlook 2011 works.

Entourage EWS/Outlook 2011 and Mail are supposed to autodiscover the correct Exchange server settings much like the Windows version of Outlook does. If they do not, then copy the settings from a working installation of Outlook on a Windows computer.
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Old Nov 29, 2012, 07:19 AM   #8
Ccrew
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Originally Posted by MisterMe View Post
Here is the deal: If you want to use your Mac at work, then you must learn to support yourself. Your IT staff spends so much time supporting Windows that it has no time to learn how to setup Macs. IT interprets its own ignorance as a Mac problem.
Might work in your enterprise but I have 600+ Mac's in mine. It's got nothing to do with "so much time supporting Windows". What is frequently has to do is that we support a corporate configuration, and if you want to BYOD, then you support it yourself.

Ignorance is usually on the user side with attitudes you've displayed about corporate IT.
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Old Nov 29, 2012, 08:55 AM   #9
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Ew-w-w-w, sensitive are we?
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Old Nov 29, 2012, 09:33 AM   #10
chrfr
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Quote:
Originally Posted by Konradx View Post
I prefer mail, as i have Outlook on my PC, and i don't like it that much. So has everyone abandoned mac mail?
Outlook for Mac really shares nothing but the name with Outlook for Windows, so you may find it's worth trying, especially if that's what your IT infrastructure will support.
Personally I use Mail/Calendar/Contacts because I too don't really like Outlook for Mac but if Outlook was my only option, that's what I'd use.
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