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Old May 2, 2012, 02:09 PM   #1
rekhyt
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Bad/loose key(let) in MacBook Air

For some reason, recently, one of the keys on my MacBook Air keyboard (Specifically, the 'h' key), is quite loose. It makes a terrible sound when I type on it and I subconsciously feel that it will fall off.

I've looked online and it seems like I will have to pay Apple ~$250-300 to repair it, but my MacBook Air is under warranty (Bought it in the mid of April).

Do you guys think they will repair it for me?

Thanks in advance.
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Old May 2, 2012, 02:42 PM   #2
ezramoore
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If they can't prove that you damaged the key then yes, they will repair it.

If you damaged it, you will have to pay for the repair or live with it.
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Old May 2, 2012, 03:56 PM   #3
Mal
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No way a replacement key will cost that much. That would be the cost of a new top case with keyboard, but you should be able to get a replacement key cap for free or for around $10-15 at most.

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Old May 2, 2012, 04:35 PM   #4
ezramoore
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Assuming its not the pegs that are broken, Mal is correct.

Find a local Apple shop. There is a good chance they will have broken top cases lying around with key caps they could give you.

I do it all the time for people.
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Old May 8, 2012, 02:08 PM   #5
socalboxster
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I am a former apple tech, the issue you may have sounds like a bad or worn laptop key hinge clip, the hinge is the white plastic thing located under the key cap, it will sound crazy but you can actually take off the key cap and examine the back of the key and the hinge clip, see if there are any thing under it that is broken or worn, by your description, prob is something wrong there, you can take it to the apple store, they may just swap it out for you, but if they do not, a great resource for apple macbook keys is www.replacementlaptopkeys.com, and the direct link for the macbook keys is http://www.replacementlaptopkeys.com/macbook-key.html or
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