Go Back   MacRumors Forums > News and Article Discussion > MacRumors.com News Discussion

Reply
 
Thread Tools Search this Thread Display Modes
Old Jun 25, 2013, 03:47 PM   #76
ConCat
Banned
 
Join Date: Jul 2012
Location: In an ethereal plane of existence.
Quote:
Originally Posted by AppliedMicro View Post
Apple has had many problems with their own routers.
Yes, I do remember this. However, that still doesn't change how challenging debugging wifi is. Issues that don't come up in testing, may come up in the wild. Truth be told, the extreme is a consumer router. It buckles under pressure just like any consumer router does. This should be far less of an issue with the new one though.
ConCat is offline   0 Reply With Quote
Old Jun 25, 2013, 04:01 PM   #77
chrisrosemusic1
macrumors 6502a
 
chrisrosemusic1's Avatar
 
Join Date: Jan 2012
Location: Milton Keynes, England
Send a message via MSN to chrisrosemusic1
Quote:
Originally Posted by G4DP View Post
That's just funny.

Apple have serious Wi-Fi issues with products for over 4 years. The past response has been tough luck, deal with it. Even when you prove it infront of the staff in store.

I would imagine there will be many angry MacBook, MacBookPro owners when they see this.
2 weeks of sheer hell with my rMBP WiFi this year when I got it. Hours on the phone to support refusing to acknowledge it as a problem and to give me a replacement. Had to buy an Airport cos that apparently would have sorted it - it didn't! Eventually it worked and has since, but I was ready to smash it up so I feel everyones pain.

Let's hope Apple actually resolve this joke! Remove the ethernet port but don't have decent WiFi = lol.
__________________
MacBook Air 13" April 2014 i5 1.4Ghz / 4GB RAM / 256GB SSD iPhone 6 64GB Space Grey iPad Air 32GB Space Grey Playstation 4
chrisrosemusic1 is offline   0 Reply With Quote
Old Jun 25, 2013, 06:06 PM   #78
NedBookPro
macrumors 6502
 
Join Date: Feb 2011
Quote:
Originally Posted by Wild-Bill View Post
Time for all the NAYSAYERS in previous threads to eat a LARGE and well-deserved helping of crow.

I'm always amazed at how hard some kool-aid drinkers would defend Apple when evidence clearly points to the contrary.
Well said, and completely concur. It drives you crazy.

.
__________________
'10 MBP 13 iP 4S, iP 4, iP 3GS 2G iPod Touch 5G iPod nano 2G aTV Newton 110
NedBookPro is offline   1 Reply With Quote
Old Jun 25, 2013, 06:30 PM   #79
SactoGuy18
macrumors 68020
 
Join Date: Sep 2006
Location: Sacramento, CA USA
Send a message via Yahoo to SactoGuy18
Quote:
Originally Posted by Orion1 View Post
I have an I7/8gb/512 that is now 4 days old.

3 Wifi networks tested sofar (2 x G, 1 x N), they all work on iPhone btw.
2 of them work fine on the Air, the 3rd one does not and shows the same symptom as described in the article. The failing one is a wrt54g2 with (I assume) old firmware.
I myself used to have a Linksys WRT54G2 router. That thing worked for a while, then would have a bad habit of stopping to accept new WiFi connections after a few months. Small wonder why I ditched that router at the first opportunity for a Netgear WDNR3700v3 router, which has worked well for me.

I think my current Netgear router should have no issues with the new model MacBook Air models.
__________________
3G iPod nano (8 GB teal blue case), 7G iPod nano (16 GB blue case), 4G iPod touch (32 GB), iPad Air "Silver" (32 GB), iPhone 6 (64 GB Space Grey)
SactoGuy18 is offline   0 Reply With Quote
Old Jun 25, 2013, 06:32 PM   #80
Mrbobb
macrumors 601
 
Join Date: Aug 2012
Is 802.11ac even completely ratified?

Are problems on the ac mode only?

What AP are people using?


Right questions = Obvious Answer.
__________________
Solution: FREE, Explanation: Is gonna cost ya.
Mrbobb is offline   0 Reply With Quote
Old Jun 25, 2013, 10:42 PM   #81
jjmcpherson
macrumors newbie
 
Join Date: May 2013
Did I hold it wrong?

kidding. mine is fine. it works like a charm.
jjmcpherson is offline   0 Reply With Quote
Old Jun 26, 2013, 03:32 AM   #82
Mike MA
macrumors 6502a
 
Mike MA's Avatar
 
Join Date: Sep 2012
Location: Germany, Europe
Quote:
Originally Posted by ConCat View Post
I'd be surprised if this was mostly an Apple issue.
For me (private use = Apple, work = Dell) yes.
__________________
Macbook Air 13" (late 2010) - Apple TV2 - Time Capsule - iPhone 4
Mike MA is offline   0 Reply With Quote
Old Jun 26, 2013, 04:59 AM   #83
MrNomNoms
Guest
 
Join Date: Jan 2011
What I find funny is that I must be the worlds luckiest person given that I've never experienced any of the Wifi issues that people talk about on any of the Mac's I have bought. I'm sure some smartass will go "yeah but..." and then waffle on but maybe the question that should be asked is why people like me and others DON'T have the problems that so many here claim are widespread. Does Apple computers have the occasional hick up? sure but lets not try to ignore that there are factors that have NOTHING to do with Apple.

Quote:
Originally Posted by xterratop View Post
Why wouldn't they? How can Apple find a solution when they're not seeing the problem themselves? I think Apple is doing the right thing by getting a hold of these laptops that are having issues. They can test both the hardware and software. Apple doesn't let a problem go away- they find solutions so they can take care of their customers. I just received my new MBAir i7, 8gm, 256gb, 11" inch screen and I only had one issue when I was downloading my purchased Apps from the App Store AND Adobe CC software. When my MBAir was downloading, it would lose connection when it went to sleep. I rebooted and I haven't lost any wifi connection. I'm using the new Airport and it works fine. I do have questions about download speed though since its using the new AC technology.
Why is it surprising that it drops out when your computer goes to sleep? that it is supposed to do. Why not adjust your power saving settings so it doesn't go to sleep thus doesn't lose its connection and your computer able to finish its download?
MrNomNoms is offline   0 Reply With Quote
Old Jun 26, 2013, 12:23 PM   #84
dougutphy
macrumors newbie
 
Join Date: Feb 2012
Location: Austin, TX
Well I'm not having any problems with mine.. Which side is considered unusual -- problem or no problem?
dougutphy is offline   0 Reply With Quote
Old Jun 26, 2013, 01:59 PM   #85
WhyMista
macrumors newbie
 
Join Date: Jul 2011
Location: Tx
No issues on my 13" 1.3GHz i5 that I bought a week ago.

I'm using the airport 2tb model to connect via wifi and I've seen speeds from 30-65mps
WhyMista is offline   0 Reply With Quote
Old Jun 26, 2013, 09:22 PM   #86
SactoGuy18
macrumors 68020
 
Join Date: Sep 2006
Location: Sacramento, CA USA
Send a message via Yahoo to SactoGuy18
It seems nobody wants to ask these two questions:

1. What model wireless router are you trying to use?

2. Are you running the current firmware on said model router?

Not going to be much help on WiFi connectivity issues until we answer these two questions.
__________________
3G iPod nano (8 GB teal blue case), 7G iPod nano (16 GB blue case), 4G iPod touch (32 GB), iPad Air "Silver" (32 GB), iPhone 6 (64 GB Space Grey)
SactoGuy18 is offline   0 Reply With Quote
Old Jun 26, 2013, 09:24 PM   #87
kobefan234
macrumors 6502
 
Join Date: May 2008
hypothetical, If I buy a 2013 Air and experience a wifi is an issue, will I get a new replacement from Apple?
__________________
24-inch iMac 2009
kobefan234 is offline   0 Reply With Quote
Old Jun 27, 2013, 06:56 AM   #88
NotHappyUser
macrumors newbie
 
Join Date: Jun 2013
Quote:
Originally Posted by SactoGuy18 View Post
It seems nobody wants to ask these two questions:

1. What model wireless router are you trying to use?

2. Are you running the current firmware on said model router?

Not going to be much help on WiFi connectivity issues until we answer these two questions.
It seems no fanboys want to answer these two questions:

1. Why does it matter what routers people are using, when all other devices work just fine on said routers?

2. Why does everyone on here insist on subtly blaming the users? I'm in IT, I know how to configure a damn network, and my 2013 Air was a POS lemon on multiple networks. You have no control over routers when you travel.
NotHappyUser is offline   0 Reply With Quote
Old Jun 27, 2013, 07:15 AM   #89
SactoGuy18
macrumors 68020
 
Join Date: Sep 2006
Location: Sacramento, CA USA
Send a message via Yahoo to SactoGuy18
Quote:
Originally Posted by NotHappyUser View Post
It seems no fanboys want to answer these two questions:

1. Why does it matter what routers people are using, when all other devices work just fine on said routers?

2. Why does everyone on here insist on subtly blaming the users? I'm in IT, I know how to configure a damn network, and my 2013 Air was a POS lemon on multiple networks. You have no control over routers when you travel.
To answer your questions:

1. It matters a LOT what model wireless router you're using. I mentioned earlier the Asus RT-AC66U and Netgear R6300, probably the two most popular 802.11ac routers out there in the retail market; if the new MacBook Air has connectivity issues with these routers even though the routers are running with the current firmware revision, then we do have a problem that needs immediate addressing.

2. If the new MacBook Air still has connectivity issues even with older 802.11n routers, then Apple definitely needs to update the NIC driver on the version of MacOS X installed on the machine to see if that resolves the problem.
__________________
3G iPod nano (8 GB teal blue case), 7G iPod nano (16 GB blue case), 4G iPod touch (32 GB), iPad Air "Silver" (32 GB), iPhone 6 (64 GB Space Grey)
SactoGuy18 is offline   0 Reply With Quote
Old Jun 27, 2013, 10:12 AM   #90
kingtj
macrumors 68000
 
Join Date: Oct 2003
Location: Brunswick, MD
Send a message via ICQ to kingtj
Nope ....

The company I work for has 5 offices around the country (advertising/marketing firm) and they employ hundreds of freelancers as well as the core staff. They're pretty much a 50/50 mix of Mac and Windows PCs (mostly Dell or HP), but everyone is issued a corporate iPad.

We do use Apple Airport Extremes in the offices because they work reliably for us and have good range compared to some of the competing products on the market. They cost a little more, but especially in a shop where every other machine is a Mac, it made sense.

At home, I've used everything from Linksys routers to the built-in wireless on an AT&T U-Verse residential gateway (RG-1000 series) they supplied.

Obviously, most of us have also used these devices quite a bit on the go, at hotels, internet cafes, restaurants with free wifi, etc. So it's a sure bet we're connecting to many things other than Apple branded routers.

And you can call me an "Apple fan" if you like. Perhaps I fit that description. (I sure have better results and fewer headaches with malware/virus issues, software errors, etc. from the Macs than from the Windows PCs at work.)

But my point is that before Apple made "ac" gear a new standard, it was just an outlying technology that few were familiar with. It's not that Apple *invented* it (just like they didn't invent the portable MP3 music player when they released the first iPod, and they didn't invent the idea of a cellphone with a touch-screen when they released the first iPhone). But they did what they so often do; take a new technology and push it into the limelight, so it thrives.

I'm not at ALL surprised that Apple's "ac" wireless isn't achieving the maximum throughput potential right now. As much as anything, it seems to me Apple's interest in it was more in the "beam forming" capabilities it brought to the table, to help eliminate "dead spots" from obstacles weakening the signal. Throughput will get addressed with software updates over time, without a doubt.


Quote:
Originally Posted by lilo777 View Post
It looks like your family and company (is the same thing?) both are using Apple products exclusively. So you probably have Apple routers. It would be really strange it Apple did not test their laptops with their own routers. The claim that Apple is ahead of the pack in adopting "ac" may only come from Apple fan. "ac" gear outside Apple universe was available for quite a while. As usual Apple was one of the last to adopt it. To add insult to injury, AnandTech discovered that OS/X can't actually use "ac" speeds to full potential (far from it) when transferring the files (the only operation that really matters in this context).
kingtj is offline   0 Reply With Quote
Old Jun 28, 2013, 01:23 PM   #91
Wild-Bill
macrumors 68020
 
Wild-Bill's Avatar
 
Join Date: Jan 2007
Location: ?
FYI for whoever.....

Yesterday I received my 2013, 13" 1.3GHz i5 / 8GB / 128GB SSD.

Screen is LG, SSD is Samsung.


Anyway, connecting to an ASUS RT-N-66u, 5GHz band and have no issues (so far). Maybe the issue is with the draft AC routers, I don't know. Just figured I'd post my setup to aid others.
__________________

Last edited by Wild-Bill; Jun 29, 2013 at 09:55 AM.
Wild-Bill is offline   0 Reply With Quote
Old Jun 28, 2013, 02:57 PM   #92
mathi-vadhanan
macrumors member
 
Join Date: Sep 2011
I got my 2013 11" base config, 2 weeks back. It is connected to ASUS RT-N56U, in 5GHz band. No issues so far. I live in a crowded apartment complex, so 2.4 GHz is a problem for all my devices.
__________________
iPhone 5 64 GB, Nexus 4 16 GB
16GB Nexus 7, 32GB Retina Mini
2013 Macbook Air 11"
mathi-vadhanan is offline   0 Reply With Quote
Old Jun 29, 2013, 10:18 AM   #93
Mike1984
macrumors newbie
 
Join Date: Oct 2010
Quote:
Originally Posted by yongren View Post
I haven't had this problem with my 2013 MBA, is there some way to reproduce the bug & see if I have it?

11" base model
If you have it you'll know it, you can see the screen scrambled on hibernate as well.
Mike1984 is offline   0 Reply With Quote
Old Jun 30, 2013, 06:34 PM   #94
AidenShaw
macrumors G5
 
AidenShaw's Avatar
 
Join Date: Feb 2003
Location: The Peninsula
Quote:
Originally Posted by SactoGuy18 View Post
It seems nobody wants to ask these two questions:

1. What model wireless router are you trying to use?

2. Are you running the current firmware on said model router?

Not going to be much help on WiFi connectivity issues until we answer these two questions.
It seems to me that nobody *should* have to answer these questions.

Dell/Lenovo/HP/... laptops seem to run fine in these environments - only the Apples seem to always have problems.

Doesn't that suggest that it's an Apple problem?
__________________
6 October 2014 - the day that the debate about marriage equality ended. And equality prevailed.
AidenShaw is offline   0 Reply With Quote

Reply
MacRumors Forums > News and Article Discussion > MacRumors.com News Discussion

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
All iPads: Apple replacements Samtb iPad 14 May 20, 2013 08:06 PM
Apple Issues SMC Firmware Update for MacBook, MacBook Pro, and MacBook Air Models MacRumors Mac Blog Discussion 78 Mar 23, 2013 11:00 PM
Apple Complaints Department SL4VE iPhone 15 Jan 23, 2013 04:27 PM

Forum Jump

All times are GMT -5. The time now is 09:42 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC