Disappearing mouse pointer - Page 3

norman1941 · Mar 21, 2013, 02:31 PM

The disappearing mouse cursor appears in many forums often for a number of years. Many people have "found" various fixes. The reality is that it is an OS X problem that Apple doesn't take seriously. There are bugs that appear randomly and that cannot be made to appear on command. These are the most difficult to find, but they can be found and fixed if the software developers will only take them seriously.

I have a good work around. Install the app store application "pinpoint". This puts a rotating wheel around the cursor that can be adjusted to be non annoying. When the cursor disappears, the wheel shows where the invisible cursor is and you can get it back by rolling over an an application icon at the bottom of the page.

You can try contacting Apple. As you can imagine it is difficult to get anywhere with this huge company that has strong antibodies to protect it from the users. There are, after all, many unfounded complaints. I got through by scrawling a letter in crayon to the investment relations department. However I never got past the 2nd or 3rd level gatekeepers so I don't know if anybody who could do something about this will be put on fixing the problem.

It is really very sad that a long standing bug that thousands, maybe tens of thousands, of users are troubled by is never fixed. Apple should proactively monitor the user forums and identify the intractable problems. Once the hard problems are identified they can surely be fixed.

Big companies often are very bad at the customer interface. Apple is a big company that has been just the opposite, very good. However, in this case the systems are not working.

rheftmann · Apr 17, 2013, 01:38 PM

I've had the cursor disappear during demo's in a college classroom with a projector. It's there, invisible on my computer monitor; menus work, links light up, but you are flying blind. Surprisingly, the cursor is gone on my screen (2013 iMac 21, current 10.8 and earlier updates) but it is still visible on the VGA projector's mirror image and, as with other posts, in other app's or on restart.
Does this point to the video card/software integration?

Mar 21, 2013, 02:31 PM	#51
norman1941 macrumors newbie Join Date: Mar 2011	Disappearing cursor long running problem The disappearing mouse cursor appears in many forums often for a number of years. Many people have "found" various fixes. The reality is that it is an OS X problem that Apple doesn't take seriously. There are bugs that appear randomly and that cannot be made to appear on command. These are the most difficult to find, but they can be found and fixed if the software developers will only take them seriously. I have a good work around. Install the app store application "pinpoint". This puts a rotating wheel around the cursor that can be adjusted to be non annoying. When the cursor disappears, the wheel shows where the invisible cursor is and you can get it back by rolling over an an application icon at the bottom of the page. You can try contacting Apple. As you can imagine it is difficult to get anywhere with this huge company that has strong antibodies to protect it from the users. There are, after all, many unfounded complaints. I got through by scrawling a letter in crayon to the investment relations department. However I never got past the 2nd or 3rd level gatekeepers so I don't know if anybody who could do something about this will be put on fixing the problem. It is really very sad that a long standing bug that thousands, maybe tens of thousands, of users are troubled by is never fixed. Apple should proactively monitor the user forums and identify the intractable problems. Once the hard problems are identified they can surely be fixed. Big companies often are very bad at the customer interface. Apple is a big company that has been just the opposite, very good. However, in this case the systems are not working.
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Apr 17, 2013, 01:38 PM	#52
rheftmann macrumors newbie Join Date: Jul 2009	Cursor Submarines (disappears): more clues I've had the cursor disappear during demo's in a college classroom with a projector. It's there, invisible on my computer monitor; menus work, links light up, but you are flying blind. Surprisingly, the cursor is gone on my screen (2013 iMac 21, current 10.8 and earlier updates) but it is still visible on the VGA projector's mirror image and, as with other posts, in other app's or on restart. Does this point to the video card/software integration?
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