purchased items tab in app store crashes

daniel078 · Sep 21, 2012, 11:30 PM

so i installed over OTA yesterday then noticed today my purchased items sectino under update just loads and loads for 20 seconds then the screen goes black for a quick second then app store crashes.. i have no way to tell what i have previously purchased unless i go into itunes now.

i hard reset 3 times and nothing . so now i actually erased settings and reboot to factory settings then restored from my last backup from right after i put in ios6 and the purchased tab still not working.

i dont see specific topics about this and i already reboot from factory default so there is nothing else i can do.. is this a app store server issue? its a major pain not having this tab working and not being able to use it to see the list of all the games ive bought and ability to download easily again

please help

i am on a 4s

jonah21 · Sep 22, 2012, 12:42 PM

When I click > Updates > Purchased, it does the same as yours. Crash - Black Screen - Won't open quickly after crash.
A person mentioned in his post that when he was talking to apple tech, "Purchased" opened while he was on the phone. Same thing happened to me and I was on home phone, following instructions using iPhone on wifi.
Just a fluke, but strange.
No updates for our problem so far.

yazz22 · Sep 26, 2012, 02:51 PM

I have the same issue on iPhone 4 with iOS 6

Dan14 · Nov 9, 2012, 07:34 AM

Same issue on an iPad Mini.

Beeplance · Nov 9, 2012, 07:36 AM

Same here. I think it's a iOS 6 problem. Hopefully it gets fixed soon.

jnmiah · Nov 9, 2012, 07:40 AM

Same on iPod 5g

mattburley7 · Nov 9, 2012, 08:23 AM

not crashing for me on iPhone 5 and iPad 4

rudgelax123 · Nov 9, 2012, 09:34 AM

You might be running low on ram or your processor speed might be low. You might need to upgrade your driver as well.

archwizard · Nov 9, 2012, 01:16 PM

Having same problem with my iPhone 5, running iOS 6.0 previously and 6.0.1 now. Problem doesn't go away with update.

On another 4S, Purchased section was working perfectly in iOS 5 but broke as soon as it was upgraded to 6.0.1, different iTunes user account.

C DM · Nov 9, 2012, 01:32 PM

More than likely it's just another issue (and there are at least a few) with the new app store design that is being used in iOS 6.

Dan14 · Nov 9, 2012, 06:23 PM

Quote:

Originally Posted by rudgelax123

You might be running low on ram or your processor speed might be low. You might need to upgrade your driver as well.

LOL! Oh really?

What driver should I download for my iPad Mini?

pipa · Nov 15, 2012, 06:41 AM

Same here on ios6 vanilla 4s. Really annoying. Can't scroll through my purchased apps. Wtf apple. 6.01 should have fixed this mess.

SamGabbay · Nov 15, 2012, 08:19 AM

Quote:

Originally Posted by jnmiah

Same on iPod 5g

lol

Sep 21, 2012, 11:30 PM	#1
daniel078 macrumors newbie Join Date: Sep 2012	purchased items tab in app store crashes so i installed over OTA yesterday then noticed today my purchased items sectino under update just loads and loads for 20 seconds then the screen goes black for a quick second then app store crashes.. i have no way to tell what i have previously purchased unless i go into itunes now. i hard reset 3 times and nothing . so now i actually erased settings and reboot to factory settings then restored from my last backup from right after i put in ios6 and the purchased tab still not working. i dont see specific topics about this and i already reboot from factory default so there is nothing else i can do.. is this a app store server issue? its a major pain not having this tab working and not being able to use it to see the list of all the games ive bought and ability to download easily again please help i am on a 4s
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Sep 22, 2012, 12:42 PM	#2
jonah21 macrumors newbie Join Date: Oct 2011	When I click > Updates > Purchased, it does the same as yours. Crash - Black Screen - Won't open quickly after crash. A person mentioned in his post that when he was talking to apple tech, "Purchased" opened while he was on the phone. Same thing happened to me and I was on home phone, following instructions using iPhone on wifi. Just a fluke, but strange. No updates for our problem so far.
	0

Sep 26, 2012, 02:51 PM	#3
yazz22 macrumors newbie Join Date: Sep 2012	I have the same issue on iPhone 4 with iOS 6
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Nov 9, 2012, 07:34 AM	#4
Dan14 macrumors regular Join Date: Aug 2009	Same issue on an iPad Mini.
	0

Nov 9, 2012, 07:36 AM	#5
Beeplance macrumors 65816 Join Date: Jul 2012 Location: Singapore	Same here. I think it's a iOS 6 problem. Hopefully it gets fixed soon.
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Nov 9, 2012, 07:40 AM	#6
jnmiah macrumors member Join Date: Jul 2012	Same on iPod 5g
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Nov 9, 2012, 08:23 AM	#7
mattburley7 macrumors 6502a Join Date: Oct 2011	not crashing for me on iPhone 5 and iPad 4
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Nov 9, 2012, 09:34 AM	#8
rudgelax123 macrumors newbie Join Date: Nov 2012	You might be running low on ram or your processor speed might be low. You might need to upgrade your driver as well.
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Nov 9, 2012, 01:16 PM	#9
archwizard macrumors newbie Join Date: Jul 2011	Having same problem with my iPhone 5, running iOS 6.0 previously and 6.0.1 now. Problem doesn't go away with update. On another 4S, Purchased section was working perfectly in iOS 5 but broke as soon as it was upgraded to 6.0.1, different iTunes user account.
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Nov 9, 2012, 01:32 PM	#10
C DM macrumors 6502a Join Date: Oct 2011	More than likely it's just another issue (and there are at least a few) with the new app store design that is being used in iOS 6.
	0

Nov 15, 2012, 06:41 AM	#12
pipa macrumors member Join Date: Jul 2008	Same here on ios6 vanilla 4s. Really annoying. Can't scroll through my purchased apps. Wtf apple. 6.01 should have fixed this mess.
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